Hotel Silk Inn Madarao

Hotels
8 (155 reviews)
Madarao-kogen 11492-377 , Iiyama , jp

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Ski-in/ski-out location
Onsen (hot spring) available
Friendly, helpful staff
Buffet breakfast and dinner with great variety
Parking and board storage
On-site shop and coffee shop (second breakfast option)
Free shuttle to bus station
Cons:
Single elevator which is slow
Onsen needs renovation
Hotel feels tired and in need of revamp
Hard beds
Lack of transport around the mountain
Noise from crowds
Uphill walk in ski boots

Categories

Cleanliness
8
Not mentioned in reviews; Standard quality for this hotel tier.
Service
8.5
Repeatedly praised staff as friendly, helpful and willing to go out of their way; free shuttle service to bus station noted.
Location
9
Very strong ski-in/ski-out location and easy access to the ski area mentioned across reviews.
Room Quality
6.5
Several comments note the hotel feels tired and in need of a revamp; one mention of a hard bed and uphill walk in ski boots impacting comfort.
Amenities
8.5
Good amenities highlighted: onsen, parking, board storage, on-site shop, coffee shop and shuttle; onsen noted as slightly in need of renovation but functional.
Value for Money
7
Mixed sentiment: some find it decent value for the prime location, while others expected more for the price given the hotel's tired areas.
Food and Beverage
8.5
Food widely praised—buffet breakfast and dinner described as amazing with great variety; coffee shop provides a good secondary option.
Overall Experience
8
Generally positive overall experience with multiple recommendations and repeat visits despite some facilities needing refreshment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 06:20

Property Description

Hot Spring Baths and Ski Proximity
Hotel Silk Inn Madarao offers spacious hot spring baths for relaxation after a day on the slopes, conveniently located just 100m from the Madarao Kogen ski slope entrance.

Entertainment and Amenities
Enjoy the karaoke lounge bar, ski equipment rentals, and ski drying room during your stay. Unwind in the public bathing area or opt for a private outdoor hot spring bath. The Crystal bar offers drinks and karaoke, while the dining room serves Japanese or Western dinner.

Comfortable Accommodation
Each room is equipped with a flat-screen TV, desk, telephone, and electric kettle with tea bags. The en suite bathroom includes a bathtub and complimentary toiletries.

Experience the perfect blend of relaxation and adventure at Hotel Silk Inn Madarao.

Important information:

Guests must check in before 18:00.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 155 reviews
Cleanliness: 8
Service: 8.5
Location: 9
Room Quality: 6.5
Amenities: 8.5
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
T
Tanwarat couple th
10
ใกล้ลานสกี
Pros:

ใกล้ลานสกี มีออนเซน มีที่จอดรถ มีห้องให้เก็บบอร์ด มีร้านขายของชำในโรงแรม

Cons:

ลิฟมีตัวเดียวค่อนข้างช้า

2026-03-30 via Nuitee
S
Sarah Johnson couple nz
7
Definitely recommend for easy access to ski area. Friendly staff who go out of their way to help.
Pros:

The location is perfect for ski in and out of hotel. The staff are so lovely and helpful we keep going back (this was our 3rd visit). The buffet breakfast and dinner is amazing with so much variety.

Cons:

The onsen facilities need a little renovation but perfectly functional and great after a days skiing.

2026-03-25 via Nuitee
N
Natalie extended_group au
8
Pros:

Breakfast, onsen, close to ski mountain.

Cons:

Could be a bus to transport you around the mountain to food locations etc. Lack of transport. Was expecting a lot more for our money, hotel felt quite tired and in need of a re-vamp.

2026-03-24 via Nuitee
G
Gabriele couple it
10
Pros:

Perfect location and amazing food

2026-03-22 via Nuitee
H
Hung-Yi extended_group tw
8
Pros:

Good location, wonderful staff, and a great view to match.

2026-03-18 via Nuitee
M
Maureen couple jp
10
Pros:

Facilities, food, onsen

Cons:

Hard bed

2026-03-17 via Nuitee
S
Suzie couple jp
7
Decent enough value for money for location.
Pros:

Ski in and ski out, excellent location for other dinner spot, mountain coffee and lunch. A second breakfast option by having the coffee shop inside is great if the buffet isn’t for you.

2026-03-17 via Nuitee
G
Glenn couple nz
8
2026-03-11 via Nuitee
T
The_Traveller_HK extended_group hk
8
2026-03-10 via Nuitee
A
Ahren solo_traveller us
5
2026-03-09 via Nuitee
A
Adrian extended_group ar
8
2026-03-08 via Nuitee
W
Wai Chung extended_group hk
7
2026-03-08 via Nuitee
C
ChengYu couple tw
3
2026-03-05 via Nuitee
Y
Yi Chun family_with_children tw
9
Pros:

飯店人員態度親切,提供免費接駁到巴士站,早餐及晚餐好吃

2026-03-05 via Nuitee
B
Bo family_with_children au
9
Enjoyed the stay, breakfast was plentiful.
Pros:

The common area was pleasant for us to get together after a day of skiing. Breakfast was good.

Cons:

I didn't like the uphill walk in ski boots.

2026-03-03 via Nuitee
E
Evan couple au
8
Pros:

The price

Cons:

The noise from the crowd

2026-03-03 via Nuitee
S
Scott extended_group au
3
Could be an amazing place if there had been some decent snow
Pros:

I travelled there with three friends for a week, originally booked into a quad room which we found out after booking had no shower facility, so I booked a second quad room, which was one floor lower with a hugh shower for less that the original day rate for the quad with no bathing facilities?, so read the room discription carefully before booking unless you enjoy having to use the busy public bath open to anyone on the lower floor. Other than the location to the ski field and that the buses to Iiyama train station stop at the front of the hotel it was very average. The hire shop in the hotel has good snowboard hire gear at industry prices. The cafe near the hire shop has the best coffee in the area. There are a reasonable selection of dinning options outside the hotel if you become bored with the three inhouse options which aren't cheap, but the out side one are little better and very had to book in advance. I highly recommend the small family run crepe shop down the road to the right of the hotel 200m past the ski school, one of the best value feeds we had on the trip, limited indoor seating, but you will not leave hungry and try a desert crepes.

Cons:

At the end of the day when everyone comes in from the field the public bath (onsen) facilities can be very busy, so if you like sitting on a very low stool trying to wash your hair with no actual shower above sitting hieght, more floor height with dozens of naked men this place is for you. If you really want to feel violated try th RED Tricycle Tacos (picture attached) down the hill, here you can get two 'taster" size (one month full) soft tacos with minimal filling for A$20, then move on to find a meal because you will have to spend a lot $ to get full there, plenty of good burge shops up the hill. There is no 7 Eleven at Madarao Kogen so stock up before you come up, because the one small convenience store in town has a limited range, but better than the one in the hotel. Some site imply that the hotel is ski out, ski in, out yes in the broad sense but not in. I don't hold the hotel responsible for the weather or amount of snow, but beware the resort does not groom the upper sections of the runs which are mostly black runs, so are no good for snowboading unless you like hundreds of ice moguls from skiers on a very steep slope to access the better groomed red and green runs.

2026-03-02 via Nuitee
J
John couple au
9
Pros:

Amazing view from bedroom window in 5 floor looking out to mountain. Clean rooms. Great breakfast and dinner- made it very easy. Onsen was lovely too. Secure location for skis and boots. Being able to send skis on to airport made onwards travel easier.

Cons:

Potential improvements, but not an issue. A communal area to sit inside before cafe opened. A drying room on days when wet. Overall a really great location and hotel.

2026-03-02 via Nuitee
G
Gilles family_with_children jp
4
Ouhla, je n’y retournerai pas
Pros:

Hotel proche de l'accès à la station
Onsen compris

Cons:

Literie pourrie
Petit-déjeuner très basique
Mauvais rapport qualité prix

2026-03-01 via Nuitee
M
Mark couple us
9
I had a good time it was convenient to ski but the facility could use some updates
Pros:

I like that it was ski-in ski-out

Cons:

Creepy Buddha statue in onsen and weird pillows in rooms

2026-02-28 via Nuitee