Akasaka Urban Hotel

Hotels
8.1 (641 reviews)
Minato-ku Akasaka 2-12-2 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.63
Some reviews mentioned cleanliness issues, including hair on furniture and dust.
Service
8.6
Staff were often described as nice, helpful, and friendly.
Location
8.64
The hotel is well-located near transport links and amenities.
Room Quality
7.89
Rooms are described as small and somewhat outdated, but generally comfortable.
Amenities
8.12
Amenities were basic but sufficient, with stores nearby for convenience.
Value for Money
8.58
Many reviews note the good value for the price paid.
Food and Beverage
7.13
Breakfast options were missing according to multiple reviews.
Overall Experience
8.2
Overall positive experiences noted, with some room for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:07

Property Description

Conveniently Located in Tokyo's Minato District

Modern Amenities

The Akasaka Urban Hotel offers air-conditioned rooms with free WiFi and flat-screen TVs with satellite channels. Guests can enjoy comfortable stays with bed linen and towels provided in each room.

Multilingual Staff and Exceptional Service

The hotel's reception staff are fluent in English, Japanese, and Chinese, ensuring a warm welcome and assistance round the clock.

Prime Location and Nearby Attractions

Situated just 400 meters from Akasaka Station, the hotel is close to various landmarks including Akasaka Biz Tower Shops & Dining and Kaishu Katsu & Ryoma Sakamoto Monument. Don't miss out on exploring the vibrant city center just steps away from the hotel.

Book your stay at Akasaka Urban Hotel for a memorable Tokyo experience.

Important information:

Please note the full amount of your reservation will be charged to your credit card 7 days prior to your date of arrival. If you have booked within 7 days of arrival, your credit card will be charged anytime after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 641 reviews
Cleanliness: 7.63
Service: 8.6
Location: 8.64
Room Quality: 7.89
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 7.13
Overall Experience: 8.2
Нурписова • couple • kz
10
2026-05-14 • via Nuitee
K
Kosuge • solo_traveller • jp
8
2026-05-13 • via Nuitee
I
Isabelle • solo_traveller • be
9
Pros:

L'hôtel est très calme et le lit très confortable. Dans le quartier on trouve supermarché, bars, restaurants, métro. Très bon rapport qualité/prix.

Cons:

À mon arrivée. J'étais très fatigué et le Check in avec la machine est très impersonnel alors qu'il y a quelqu'un à l'accueil qui n'a pas été des plus accueillant. Le reste du personnel, tout le reste du séjour on été très agréable et serviable.
La lumière de la chambre est très forte. Une petite lumière pour lire le soir serait très appréciable.

2026-05-11 • via Nuitee
M
moegyuuu • solo_traveller • kr
10
2026-05-10 • via Nuitee
D
Deborah • solo_traveller • it
7
2026-05-09 • via Nuitee
S
Silvia • solo_traveller • ro
9
Pros:

Very clean, staff very friendly and helpful. The room has all that you may need, including bathrobes and slippers. Very good location.

Cons:

Rooms are very small, beds also. Bathrooms are not comfortable if you are a tall person.

2026-05-08 • via Nuitee
C
Costa • solo_traveller • it
8
2026-05-07 • via Nuitee
D
DAISUKE • solo_traveller • jp
8
2026-05-04 • via Nuitee
J
Julie Besson • solo_traveller • fr
4
2026-04-29 • via Nuitee
H
HIROKO • solo_traveller • jp
4
昭和生まれの私が言うのもなんですが、昭和かな…
Pros:

ホテルに辿り着くまで結構迷ってしまったのですが、電話も対面でも親切に対応してくれました

Cons:

それなりに清潔さには心がけているのでしょうけど、建物自体が古いのかな…部屋の絨毯も湿った感じがしていた

2026-04-29 • via Nuitee
B
Beatrice • solo_traveller • it
7
Buono ma basso
Pros:

La posizione era buona, in un quartiere vivo di notte e non troppo distante da Shibuya o Shinjuku. C'erano microonde (a piano terra) e bollitore (in stanza). La vista dalla stanza era buona.

Cons:

La stanza era molto bassa, io sono alta 1.80 m e dovevo stare attenta a non sbattere la testa per entrare in bagno, per lavarsi i capelli in doccia dovevo stare curva. Ma ho visto che stanze diverse avevano porte di altezze diverse, quindi forse era un problema della stanza. La receptionist non parlava minimamente inglese.

2026-04-28 • via Nuitee
C
Carlos • solo_traveller • cl
9
Pros:

Limpieza y la atención

Cons:

Nada

2026-04-28 • via Nuitee
S
Shiho • solo_traveller • jp
7
Pros:

駅から近く、どこに行くのにも便利だった。
角部屋だったためか、静か。通りからの騒音もなかった。

Cons:

宿泊日の前日にとったこともあって、宿泊費が高かった。お得感は全く感じなかった。

2026-04-23 • via Nuitee
K
KANA • solo_traveller • jp
7
Pros:

・お風呂がついている
・ベッド付近にコンセントがある
・電子レンジがある
・部屋に不要なアメニティがない(フロントで自分で取るスタイル)
・カードキーをかざさないとエレベーターに乗れない

Cons:

・角部屋だからか家具の配置が微妙だった(机に座ったらテレビは背中側、テレビを見る時見上げるような感じ)

2026-04-20 • via Nuitee
K
ko • couple • jp
7
割と部屋が広い＋アヒルがいる
Pros:

個人的に部屋は割と広かった。
友達と2人で荷物を広げられる。
あとお風呂にアヒルがいます。

Cons:

排水溝が詰まってたんだと思います、お風呂に張ったお湯を流すと横のトイレの方に出てたようで、足拭きマット置いてたらびしょびしょになりました。
この構造のバスルームあるあるだと思いますが、そこだけちょっと残念でした。

2026-04-17 • via Nuitee
L
Lital Markus • solo_traveller • il
10
2026-04-15 • via Nuitee
O
Oskari • solo_traveller • fi
7
Pros:

Excellent staff, hotel was okay for the money and location was convenient for exploring the city.

Cons:

Bed and pillows were not comfortable. Room was tiny and not in the best condition (still clean).

2026-04-14 • via Nuitee
Y
yamamoto • solo_traveller • jp
7
2026-04-13 • via Nuitee
K
kazuo • solo_traveller • jp
7
2026-04-05 • via Nuitee
J
Jean-Louis • solo_traveller • fr
8
2026-04-05 • via Nuitee