Hyatt House Jersey City

Hotels
Hyatt House
8.6 (277 reviews)
1 Exchange Pl, Jersey City, New Jersey, 07302 , Jersey City , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Proposal/romance packages available
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful views of NYC
Cons:
Uncleanliness
Poor breakfast
Limited elevator access

Categories

Cleanliness
8.06
The hotel is described as untidy by one guest.
Service
9.53
Multiple reviews highlight friendly and accommodating staff.
Location
9.57
The hotel is praised for its great location with easy access to NYC.
Room Quality
8.52
Rooms were generally comfortable but some complaints about the sofabed.
Amenities
9.05
Rooftop bar and breakfast buffet are noted positively.
Value for Money
8.01
Some guests felt disappointed considering the price they paid.
Food and Beverage
7.06
Breakfast quality received negative feedback.
Overall Experience
9.03
Despite some issues, overall experience is positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:00

Property Description

Experience modern comfort and convenience at Hyatt House Jersey City, where every detail is designed for your pleasure and satisfaction.

Recreational Haven
Unwind in our 24-hour fitness center or take in breathtaking views from our stunning rooftop terrace. Whether you seek an invigorating workout or a peaceful retreat, we have you covered.

Culinary Delights
Savor delicious meals at our on-site restaurants, including RoofTop at Exchange Place, and enjoy refreshing drinks at one of our two bars. Don't miss our complimentary buffet breakfast served daily to kickstart your day!

Exceptional Amenities
Stay connected with complimentary Wi-Fi, and enjoy the convenience of a 24-hour business center and concierge services tailored to your needs. With comfortable air-conditioned rooms showcasing modern amenities, you’ll feel right at home.

Book your stay today and discover the perfect blend of relaxation and city adventure at Hyatt House Jersey City!

Important information:

  • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWR

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 50

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.6
Based on 277 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.57
Room Quality: 8.52
Amenities: 9.05
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 9.03
N
NikaJan solo_traveller hr
10
2026-05-16 via Nuitee
M
Mijuel solo_traveller bm
9
2026-05-16 via Nuitee
A
Anthony couple au
10
The view across the Hudson from the rooftop bar is breathtaking.
Pros:

The location was superb and the room was fantastic with our view looking out to the Hudson. The staff were so friendly and accommodating. Will definitely be staying here on our next visit.

2026-05-14 via Nuitee
M
Marco family_with_children ch
8
2026-05-14 via Nuitee
A
Amanda couple au
7
Nice enough.
Pros:

Clean large room. Nice large bathroom. Rooms have fridge which is great.

Cons:

The rooms are very dark with very minimal lights to turn on. Initially we were placed right outside the rail station which was not appealing but was moved when asked.

2026-05-14 via Nuitee
R
Rita couple us
8
Great Location
Pros:

Location was great - you could walk to restaurants, PATH. Breakfast was convenient which is what made it attractive. Food choices were limited due to the crowds and not the lack of staff. The staff were working hard.

Cons:

Price was high even for Jersey City.

2026-05-14 via Nuitee
R
Ryan family_with_children nl
7
Heerlijke uitvalsbasis voor een korte trip NYC
Pros:

Toplocatie

Cons:

Ontbijt was matig

2026-05-13 via Nuitee
A
Agnieszka family_with_children pl
10
Polecam
Pros:

Wygodne czyste pokoje i piękny widok

Cons:

Śniadanie bez warzyw

2026-05-13 via Nuitee
A
Agnieszka family_with_children pl
10
Polecam
Pros:

Czyste duże pokoje, wygodne łóżka, piękny widok

Cons:

Nie było warzyw do śniadania

2026-05-13 via Nuitee
I
Ingrid solo_traveller nl
7
Pros:

Goed bed, ruime kamer. Snel met Path trein in Manhattan. Station ligt tegenover het hotel.

Cons:

Ontbijt niet erg gezond, geen kaas of vleeswaren. Brood in hotel gaf bij mij veel gastro-intestinale klachten. Dan blijft er niet veel over.

2026-05-13 via Nuitee
A
Ainel extended_group us
7
Pros:

The property was very conveniently located and had great views of the city

Cons:

There was a weed smell in the hallways from time to time, which I personally feel sick of

2026-05-12 via Nuitee
N
Nicole extended_group us
10
Pros:

Location was perfect and all the facility

Cons:

The night staff it wasn’t too friendly, we asked for extra towels and we never received them

2026-05-12 via Nuitee
O
Olivier solo_traveller fr
8
2026-05-11 via Nuitee
A
Alberto family_with_children it
8
Soddisfatto per le mie esigenze
Pros:

La posizione e’ ottimale per accedere a manatthan con una vista pazzesca. Ottimo servizio compresa la prima colazione. Consiglio

2026-05-11 via Nuitee
D
David family_with_children gb
8
2026-05-11 via Nuitee
J
Johnakin-Richards couple us
10
2026-05-10 via Nuitee
S
Soulaimana couple fr
8
2026-05-10 via Nuitee
A
Andreas couple ch
9
2026-05-10 via Nuitee
A
Alberto solo_traveller es
9
Estuvo genial!
Pros:

El salón del desayuno es espectacular con las vistas de Manhattan, nos fue muy útil tener a mano las lavadoras/secadoras de monedas, habitación amplia con cocina y personal muy amable.

Cons:

Las lavadoras al ser de monedas tienes que andar cambiando, pero por lo menos en recepción lo hacen. Me faltaron sillas en la habitación para cuando queríamos cenar allí, ya que solo había dos para una habitación familiar.

2026-05-10 via Nuitee
A
Andriy solo_traveller be
10
2026-05-10 via Nuitee