Phoenix Hotel Brooklyn Sunset Park

Hotels
5.5 (1008 reviews)
517 39th Street , Brooklyn , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location
Comfortable beds
Silence
Cons:
Cleanliness issues
Poor room quality
Lack of proper amenities

Categories

Cleanliness
4.5
Cleanliness received mixed reviews, with some guests mentioning dirty rooms and corridors.
Service
6.8
Service was recognized positively by some guests, while others had complaints about staff rudeness and facilities.
Location
8.8
The hotel's location near city buses, local stores, and dining options was a highlight for many guests.
Room Quality
5.6
Room quality varied, with mentions of small, stuffy rooms, uncomfortable beds, and noisy surroundings.
Amenities
5.2
Amenities were lacking or unsatisfactory, including issues with Wi-Fi, air conditioning, and bathroom facilities.
Value for Money
4.8
Some guests felt the hotel did not provide value for the price paid, highlighting issues with cleanliness, amenities, and service.
Food and Beverage
7.2
Food and beverage services were generally well-received with positive feedback on breakfast and dining options.
Overall Experience
5.9
Overall guest experiences were mixed, with some describing pleasant stays while others had disappointing experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 20:16

Property Description

Modern Amenities
This Brooklyn hotel offers free Wi-Fi, parking, and air-conditioned rooms with flat-screen TVs. The en suite bathrooms and wood flooring add a touch of elegance to your stay.

Convenient Location
Located just a 10-minute walk from the 36th Street subway station, guests can easily access popular attractions like Times Square, Barclay’s Center arena, Botanic Garden, and Prospect Park within minutes.

Exceptional Service
With a 24-hour front desk and on-site vending machines, Phoenix Hotel Brooklyn Sunset Park ensures convenience and assistance whenever needed. Plus, a variety of restaurants nearby cater to every culinary craving.

Experience comfort, convenience, and top-notch service at Phoenix Hotel Brooklyn Sunset Park. Book your stay now for an unforgettable Brooklyn getaway.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of USD 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Please note that the name on the credit card provided at check-in should match the name on the reservation. That person must be present at check-in with the same credit card and an official ID.

Check-in and check-out hours:
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location