La Serena Villas

Hotels
8.9 (356 reviews)
339 South Balardo Street , Palm Springs , us

listing image 1
Show all photos
Free
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Beautiful surroundings
Clean rooms
Cons:
Parking issues
Maintenance concerns
Noise from AC

Categories

Cleanliness
8.78
The property is described as very clean and well-maintained by several reviewers.
Service
9.45
Staff is frequently praised for being attentive and helpful throughout the reviews.
Location
8.99
The hotel is noted to be in a walkable distance to attractions, which enhances the guest experience.
Room Quality
8.54
Room quality is appreciated but some complaints about maintenance and issues were noted.
Amenities
8.27
Amenities were good but lacking in certain areas, like poolside loungers and steam room.
Value for Money
8.73
General sentiment indicates that guests feel they received good value for their stay.
Food and Beverage
9.28
Food and beverage options are highly rated with many praising the quality of meals.
Overall Experience
9.15
Overall feedback indicates a positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:36

Property Description

Luxurious Oasis in Downtown Palm Springs

Exquisite Accommodations: La Serena Villas offers elegantly designed rooms with comfortable seating areas and modern amenities, ensuring a relaxing stay for guests.

Relaxation and Recreation: Guests can unwind by the outdoor pool with stunning mountain views or take advantage of the complimentary bicycles to explore the vibrant surroundings.

Convenience at Your Fingertips: With free WiFi, parking, and a 24-hour front desk, La Serena Villas prioritizes convenience for guests throughout their stay.

Experience the epitome of luxury and relaxation at La Serena Villas. Book your stay now for an unforgettable Palm Springs getaway.

Important information:

A complimentary breakfast basket is delivered to the room every morning.

There are no more than 2 pets allowed per room. Please contact the property for more details.

Please note that smoking is not allowed anywhere on the property. Guests may incur additional charges for smoking on premise.

All rooms are for 2 adults only, regardless of number of bedsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.9
Based on 356 reviews
Cleanliness: 8.78
Service: 9.45
Location: 8.99
Room Quality: 8.54
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 9.15
T
Tonya • couple • us
10
2026-05-21 • via Nuitee
J
Jordan • solo_traveller • us
9
Wonderful place. Staff was friendly and location was superb.
Pros:

Location was amazing. Rooms were big, clean and good amenities.

Cons:

Pool was pretty cloudy and pool service was extremely slow.

2026-05-19 • via Nuitee
P
Patrick • couple • de
9
2026-05-14 • via Nuitee
A
Andrew • couple • au
9
Pros:

Location was great. Close to main strip and good parking.

Cons:

Nothing

2026-05-14 • via Nuitee
J
James • couple • us
10
Cons:

It is pricey.

2026-05-06 • via Nuitee
K
Kelly • couple • us
9
2026-04-26 • via Nuitee
R
Rebecca • couple • us
10
Beautiful, close to everything, friendly helpful staff, wonderful service, peaceful place
Pros:

Charming, Perfect location

Cons:

Nothing!

2026-04-22 • via Nuitee
J
Jaime • couple • us
10
2026-04-22 • via Nuitee
K
Kimberlee • solo_traveller • us
9
2026-04-12 • via Nuitee
L
Linda • solo_traveller • us
10
2026-04-09 • via Nuitee
R
Rachael • couple • us
6
Not 4 stars
Pros:

The room was spacious and quiet. The beds are comfortable. The restaurant food and drinks was good. The pool was on the smaller side, but nice.

Cons:

Not the experience you would expect from a hotel claiming to be 4 stars and charging you a 4 star hotel rate. The room wasn't cleaned well. The outlets near the bed didn't work and were never fixed. The private outside bathtub was dirty and when we asked for it be cleaned, a worker came in (without any cleaning products) to "clean" it. He said they don't use any cleaning products (even between guests) to clean the tub and only use hot water - so definitely did not use it during our stay. The room safe was broken. The chairs by the pool filled up by 10am on weekends. Staff was unhelpful and clueless.

2026-04-06 • via Nuitee
J
Jerry • couple • us
7
2026-03-30 • via Nuitee
K
Kathryn • couple • us
10
2026-03-27 • via Nuitee
B
Brittany • couple • us
10
2026-03-22 • via Nuitee
M
Michael • couple • au
10
2026-03-19 • via Nuitee
C
CORNELIA • couple • au
9
2026-03-19 • via Nuitee
I
ibtissem • couple • us
9
Pros:

Le concept des villas/studios avec leur petit patio pour prendre l'air le soir.
Le calme.
La décoration des chambres.
Le personnel.
L'emplacement.
La piscine avec vue partielle sur les montagnes.
Le jacuzzi.
Les bornes électriques pour charger sa voiture.
La facilité de communication par texto.

Cons:

Il faudrait ajouter du thé et du sucre dans les chambres.
Le soir le personnel au front desk est limité; c'est compliqué pour une seule personne de gérer les demandes des uns et des autres et ça retarde le checking.

2026-03-17 • via Nuitee
L
Lisa • couple • us
8
2026-03-16 • via Nuitee
W
Wayne • couple • us
10
2026-03-13 • via Nuitee
J
Jason • couple • us
9
2026-03-09 • via Nuitee