La Serena Villas

Hotels
8.9 (382 reviews)
339 South Balardo Street , Palm Springs , us

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great service
Beautiful surroundings
Clean rooms
Cons:
Parking issues
Maintenance concerns
Noise from AC

Categories

Cleanliness
8.78
The property is described as very clean and well-maintained by several reviewers.
Service
9.45
Staff is frequently praised for being attentive and helpful throughout the reviews.
Location
8.99
The hotel is noted to be in a walkable distance to attractions, which enhances the guest experience.
Room Quality
8.54
Room quality is appreciated but some complaints about maintenance and issues were noted.
Amenities
8.27
Amenities were good but lacking in certain areas, like poolside loungers and steam room.
Value for Money
8.73
General sentiment indicates that guests feel they received good value for their stay.
Food and Beverage
9.28
Food and beverage options are highly rated with many praising the quality of meals.
Overall Experience
9.15
Overall feedback indicates a positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:36

Property Description

Luxurious Oasis in Downtown Palm Springs

Exquisite Accommodations: La Serena Villas offers elegantly designed rooms with comfortable seating areas and modern amenities, ensuring a relaxing stay for guests.

Relaxation and Recreation: Guests can unwind by the outdoor pool with stunning mountain views or take advantage of the complimentary bicycles to explore the vibrant surroundings.

Convenience at Your Fingertips: With free WiFi, parking, and a 24-hour front desk, La Serena Villas prioritizes convenience for guests throughout their stay.

Experience the epitome of luxury and relaxation at La Serena Villas. Book your stay now for an unforgettable Palm Springs getaway.

Important information:

A complimentary breakfast basket is delivered to the room every morning.

There are no more than 2 pets allowed per room. Please contact the property for more details.

Please note that smoking is not allowed anywhere on the property. Guests may incur additional charges for smoking on premise.

All rooms are for 2 adults only, regardless of number of bedsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Location

Guest Reviews

8.9
Based on 382 reviews
Cleanliness: 8.78
Service: 9.45
Location: 8.99
Room Quality: 8.54
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 9.15
T
Tom couple us
10
2026-08-27 via Nuitee
T
Timothy solo_traveller us
10
My stay was among best I have experienced on a vacat I will bein the future with my with my
Pros:

The staff was super friendly and helpful! Superior service.

Cons:

Nothing

2026-08-22 via Nuitee
M
Martina couple fr
10
Un soggiorno molto piacevole! Peccato solo non aver passato più tempo a Las Serenas… siamo stati benissimo! Lo staff è s
Pros:

Tutto! Struttura molto accogliente, pulita e ben curata. Posizione strategica per visitare Palm Spring a piedi e personale molto cordiale e disponibile

Cons:

Nulla

2026-08-22 via Nuitee
A
Antonette couple us
8
From liocation to property curation, amenities and interactions with staff, a great utterly relaxing getaway experience
Pros:

Like that I don’t have to leave property if I don’t want to—has everything to enjoy a relaxing few days away. The location up against the backdrop of mountains is gorgeous —doesn’t feel like just out front door is downtown and anything else might want/need for fun getaway. But that is another great thing about the location—restaurants and shops just steps away.

Cons:

First room noted thermostat must stay at 72 but that is not comfortable and appears room never got cool at all—maybe air was broken? But luckily it was heat of July time so hotel not full and staff was able to quickly /easily move us to new very cool room for remaining nights!

2026-08-19 via Nuitee
D
Dimitri couple gr
10
2026-08-18 via Nuitee
J
Jeffrey couple au
9
Great Hotel, fantastic location and great value for mone
Pros:

Location was perfect, room was large , hotel staff were friendly and attentive

Cons:

Have room cleaning service done before 4pm

2026-08-18 via Nuitee
E
Erin couple us
10
A restful stay in the desert.
Pros:

Continental breakfast was a nice surprise. The hotel staff is amazing. We love staying here.

Cons:

The room was fantastic!

2026-08-17 via Nuitee
S
Sharon couple gb
10
Pros:

Beautiful villa, really spacious. Loved the secluded outside patio. Swimming pool and bar area was lovely

2026-08-15 via Nuitee
F
Franklin extended_group us
10
Pros:

Very cute boutique hotel with delicious food and drinks. Easy to get everywhere in Palm Springs especially if you just want to walk

2026-08-15 via Nuitee
F
Fallon solo_traveller us
10
Perfect getaway
Pros:

The villa was a perfect little getaways, and I loved having a restaurant and spa on site. The pool was also nice and never crowded. The front desk staff were incredibly friendly and helped me make reservations at the spa.

2026-08-14 via Nuitee
A
Amy couple us
9
Beautiful Grounds, Friendly Staff, Great Restaurant, Super Location
Pros:

Beautiful grounds. Love the private patios. Restaurant is delicious…get the scallops!

Cons:

The only thing that rubbed us the wrong way and it is NO fault of the hotel…was a loud mouth MAGA man. We were there to relax and the last thing I want to hear is anything about that orange guy and how cool ICE is. (Insert eye roll) The MAGA man was just spouting off stuff around the pool and then proceeded to do half naked yoga in full view of us and the diners. Nobody needs that. We left early as this dude commandeered the pool area and that’s what we were there for.

2026-08-12 via Nuitee
F
Frederik couple be
10
2026-08-11 via Nuitee
P
Pamela couple us
9
2026-08-11 via Nuitee
K
Karen family_with_children us
8
2026-08-10 via Nuitee
P
paty couple us
10
The staff was amazing from Ian, who helped us with our daily breakfast and Ruben, who welcomed us home every time we cam
Pros:

I loved everything! As soon as you walk in, there’s someone there to greet you and welcome home. It felt luxurious, pampered and surrounded by people that cared. I will be returning and highly recommend if someone is looking for something special.

Cons:

I can’t think of anything

2026-08-04 via Nuitee
J
Jaime couple us
10
2026-07-23 via Nuitee
A
Alison couple us
10
Luxurious relaxation
Pros:

Quiet, luxurious and relaxing. Staff was amazing. Pool was fabulous.

Cons:

Only small details. The back area was really worn, seats with rips and bench leaning and not good for sitting. But just needs a little attention. The shower head water pressure was realllly soft. Took some time to rinse out the soap. But all in all beautiful bathroom.

2026-07-20 via Nuitee
I
Isidoro couple ca
9
Relaxing and memorable. Staff were great.
Pros:

Great location. Very friendly staff. It has a beautiful decor and calming environment. Old historical architecture was beautiful.

Cons:

The pool could have been cleaner.

2026-07-18 via Nuitee
T
Timothy couple us
10
2026-06-14 via Nuitee
M
Michael solo_traveller au
10
2026-06-07 via Nuitee