HOTEL THE HOTEL SHINJUKU (Adult Only)

Hotels
6.8 (101 reviews)
Shinjuku-ku, Kabukicho 2-12-10 , Tokyo , jp

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Adult-friendly / 'sexy' atmosphere
Complimentary condoms and lubricant
Cons:
Housekeeping failures (medicine wrappers, dusty areas)
Rude front-desk staff; refused luggage storage
Unprofessional reception environment

Categories

Cleanliness
3.5
Negative: guests reported medicine wrappers left beside the bed and a very dusty area behind the water dispenser, indicating poor housekeeping.
Service
4
Negative: reports of a front-desk female staff member speaking aggressively, refusal to accept luggage for storage, and an unprofessional reception atmosphere.
Location
9.8
Positive: multiple reviewers explicitly praised the hotel's location as very good.
Room Quality
8.7
Inferred positive: no direct comments on standard room condition, but reviews describe an adult/’sexy joint’ atmosphere which suggests above-average room style for that niche.
Amenities
9.3
Positive: reviewers noted complimentary condoms and lubricant, indicating notable adult-oriented amenities.
Value for Money
6.8
Standard quality for this hotel tier.
Food and Beverage
6.8
Standard quality for this hotel tier.
Overall Experience
5.5
Negative overall: headlines like 'Bad hotel' and cited issues with cleanliness and staff left reviewers with an overall unsatisfactory impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 11:37

Property Description

Convenient Location
Located just a 6-minute walk from Higashi-Shinjuku Station, Hotel the Hotel provides easy access to popular attractions like Shinjuku Gyoen National Garden and Tokyo Metropolitan Government Building.

Modern Amenities
Each guestroom is equipped with free WiFi, an iPod dock, electric kettle, microwave, and refrigerator. Enjoy entertainment with a TV and Blu-ray player, and unwind in the en suite bathroom with complimentary toiletries, bathrobes, and a relaxing bath and/or shower booth.

Dining Options
While the hotel doesn't have a restaurant, guests can explore a variety of dining choices within a 5-minute walk, including restaurants, fast-food outlets, and convenience stores.

Book your stay at Hotel the Hotel now for a comfortable and convenient experience in Shinjuku!

Important information:

This is an adult only hotel. Guests must be 18 years or older to stay. This hotel is not intended for families.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.8
Based on 101 reviews
Cleanliness: 3.5
Service: 4
Location: 9.8
Room Quality: 8.7
Amenities: 9.3
Value for Money: 6.8
Food and Beverage: 6.8
Overall Experience: 5.5
A
Atsuko Kikuchi • couple • jp
5
Pros:

The location

Cons:

There are still medicine wrappers left behind beside the bed.then back of the water dispenser was soo dusty it was look like they didn't use vacuum cleanering on the floor.

2026-04-01 • via Nuitee
P
Paul • solo_traveller • au
9
need a 2am red eye flight crash den. this is your joint complimentary condoms and spank lube.
Pros:

it was a sexy joint

Cons:

peep show booth reception

2026-03-30 • via Nuitee
S
SEUNGYUL • solo_traveller • kr
5
Bad hotel
Pros:

ホテルの立地がとても良かったです

Cons:

日中のフロントの女性スタッフの言い方が攻撃的で失礼なため、非常に不快でした。
系列ホテルの「アトラス」も同様でした
スタッフの教育やサービスマインドが欠여しています。
荷物の預かりも受け付けてもらえず, 非常に不便でした。

2026-03-27 • via Nuitee
K
KIKUTA • couple • jp
5
2026-03-25 • via Nuitee
S
Sobczak • couple • ch
8
2026-03-12 • via Nuitee
T
taishi • couple • jp
8
2026-01-25 • via Nuitee
K
kazuko • solo_traveller • jp
4
2026-01-19 • via Nuitee
山﨑 • couple • jp
8
2026-01-09 • via Nuitee
P
Poposki • solo_traveller • au
6
2026-01-08 • via Nuitee
J
Johnlei • couple • us
5
2025-12-12 • via Nuitee
R
Ryuji • couple • jp
4
2025-12-07 • via Nuitee
M
Marie-Kerguelen • couple • ca
6
Pratique pour le dépannage d'une nuit.
Pros:

Hôtel bien situé dans le quartier de Shinjuku, Check-in à 21h pour la nuit. Très propre, confortable avec beaucoup de commodités dans la salle de bain et une baignoire assez grande pour deux personnes.

Cons:

L'arrivée est tardive (21h) car l'hôtel est principalement utilisé en journée par des couples. Il faut s'attendre à des nuits bruyante également... Pas d'accommodation du personnel pour déposer les bagages plus tôt (pensez aux lockers dans le quartiers) et communication en anglais difficile.

2025-11-26 • via Nuitee
王 • solo_traveller • jp
9
2025-11-21 • via Nuitee
N
Nakashima • couple • jp
8
宿泊では全然問題なし
Pros:

値段も安めで良かった

Cons:

他のラブホのお客さんと同じだった

2025-11-14 • via Nuitee
S
SHIHEN • extended_group • tw
10
2025-11-09 • via Nuitee
T
Tomoya • couple • jp
5
2025-10-27 • via Nuitee
R
REINA • couple • jp
10
2025-10-01 • via Nuitee
J
Javier
10
Pros:

Check in was very easy and booking via Expedia was also easy. I speak some japanese and that helps. The staff were kind and the rooms had nice amenities. Though I did not order it, room service is available. Please be aware of check-in and out hours and read all rules. Kabukicho is great for night life, but stay aware of your surroundings. Many bars and restaurants within walking distance.

2025-10-01 • via Nuitee
児嶋 • solo_traveller • jp
6
2025-09-16 • via Nuitee
P
Poh Kam
10
Pros:

Big room (by Japanese standard), nice sauna bath-tub and good amenties, plus convenient location at a reasonable price. While the hotel is for adults only, the added discreteness of the reception actually means more provacy.

2025-09-15 • via Nuitee