Quality Inn Toccoa

Bathroom in poor condition
Had to wake employee at 8:30 am to check out
Office area messy, stuff stacked on tables, etc
Check in process slow

Although the entire property is non smoking, I had to ask for another room when the first room had clearly been smoked in. When I stepped into the second room, it too smelled of smoke. I decided at that moment to cancel my reservation and look for another motel. I do not recommend this property and would never make reservations there again.

Wet carpet,

I came in late and had to wait forever to be checked in. Hotel was dirty. It should have been $24.99 a night. I would not stay here again.

First I would like to compliment the clerk for being friendly and courteous. Unfortunately the rest of my observations aren't so nice. I was here for three days and the same trash was outside in the parking lot and in front of the rooms. My particular room needed to be vacuumed prior to my arrival. The carpet in my room was damp and the bathtub leaked. Some of the fixtures were in disrepair.

Owner was nice but this place is a dump.

Jay, the manager was very friendly and rendered excellent customer service.

We got a room on first floor which allowed us to secure our bike. Our bathroom had holes in the shower tile, carpet dirty and sheets torn.

Staff was friendly and helpful. But the room was terrible, had a

This was not a good stay for us! The room was dirty, there was not a chair in the room. We had a 2 queen bed room but only 2 sets of towels. There were not tissues in the room. The lights in the bathroom were burned out. The toilet didn’t flush properly! The 1 floor lamp didn’t work. Wires were exposed in the bedside lamp and another bedside lamp didn’t work. The air conditioner was sketchy too. Free breakfast was a joke! Only had store bought muffins and no way to get hot water for tea! Very disappointing stay. Not going back!!

Ok

If there were other viable options, I would have checked out immediately. I don't recall ever having a worse experience. I did not feel safe, clean or comfortable here. I literally had Walmart deliver bedding so that I could at least sleep in the bed. I am not one to complain but the conditions of the room were horrible! Dirty is an understatement. The pool had no water and was green but I didn't stay for the pool so that was irrelevant to me. The overall condition of the property was horrible. The manager was super nice and helpful. I didn't feel safe here, maybe because of the condition, I'm not sure. I was grateful that there was door dash and Walmart delivery - that was a plus.

Very spacious. Easy check in. Really hot water. Comfortable beds.

Worst if all woman who checked in was uncaring and rude. Referred to us as a “third party reservation”.

The staff at the front desk was pleasant. I disliked the fact that the bathroom door was missing the handling, which means there was just a hole in the bathroom door. There was also a hole in the wall beside the bed. It was kinda creepy. I thought something would eventually come crawling out of the hole that was the size of my fist. This was unit #203. My parents stayed in #101 that didnt have a microwave or refrigerator. Atleast there were no holes in their wall!!!!!

The place was cool.and the workers were plesent.

Very convenience area and enjoyed the stay. Too bad there is no first floor was available. We have to used the stairs up& down with carriage. We are both over 70’s it was hard the staircase.

Nothing

The person at the front desk acted like he wanted to be anywhere else but there. I understand the feeling, but shouldn’t be visible to your guests. There was a hole cut out in the bathroom wall. Possibly for a waste bin, but there was no bin. There was also urine all around the bottom of the toilet and that was indescribably disgusting. The room itself seemed fairly clean to the naked eye. The tv was crooked and looked like it was about to fall off the wall. I’d rate it 2 out of 4 stars. That’s being generous.

They were short staffed. Some staff (at check in) were friendly and professional while other members used profanity addressing me trying to get my card re-keyed for entry the next day. The woman who actually rekeyed it said it would be a bit, because she was folding sheets (clean sheets she placed on the tile) Good customer service conveniences the guest, not inconveniences the guest.