Home2 Suites by Hilton Eugene Downtown University Area

Hotels
•
Home2 Suites by Hilton
8.8 (426 reviews)
102 W 11th Avenue , Eugene , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
8.3
Several reviews indicate issues with cleanliness, including dirty rooms and inadequate cleaning.
Service
9.8
Staff received positive comments, noted for being friendly and accommodating.
Location
9.3
Location is generally favorable, though parking issues were mentioned.
Room Quality
8.3
Mixed reviews on room quality; some amenities were appreciated, but others were reported as dirty and poorly maintained.
Amenities
9.3
Amenities such as the pool and gym were mentioned positively, but issues with the pool being closed affected overall satisfaction.
Value for Money
8.8
Value perceived as decent but affected by unsatisfactory breakfast options.
Food and Beverage
7.8
Breakfast received negative feedback, particularly regarding food quality.
Overall Experience
8.8
The overall experience was mixed; satisfaction was noted, but significant issues impacted guests' stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:34

Property Description

Modern Amenities
Home2 Suites by Hilton Eugene Downtown University Area offers air-conditioned rooms with free WiFi, ensuring a comfortable stay for guests. The property also features laundry facilities, free private parking, and a business center, catering to the needs of both leisure and business travelers.

Convenient Location
Conveniently located just 2.7 km from the University of Oregon and the Matthew Knight Arena, and 3.2 km from Autzen Stadium, this 3-star hotel is the perfect choice for visitors looking to explore the vibrant city of Eugene, Oregon.

Exceptional Service
With a shared lounge and a 24-hour front desk, guests can expect exceptional service throughout their stay at Home2 Suites. Book now and experience the best of Eugene at our non-smoking hotel near Eugene Airport.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EUG

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 426 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.3
Room Quality: 8.3
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 8.8
K
Kelsey • couple • us
10
2026-02-11 • via Nuitee
A
Allison • couple • us
8
2026-01-20 • via Nuitee
S
Satoshi • solo_traveller • jp
10
2026-01-20 • via Nuitee
A
April • couple • us
10
2026-01-19 • via Nuitee
D
Donna • family_with_children • us
7
Central location, front desk is competent
Cons:

We requested refills on lotion and conditioner, as those 2 bottles were basically empty upon our arrival. This never occurred.

2026-01-14 • via Nuitee
K
K. P. Ireland • extended_group • ca
10
Pros:

Location.

2026-01-08 • via Nuitee
P
Pippin • couple • us
7
2026-01-02 • via Nuitee
D
Danielle • couple • us
8
2026-01-02 • via Nuitee
J
jason • couple • us
10
2025-12-28 • via Nuitee
P
Peter Melnyk • couple • us
8
2025-12-25 • via Nuitee
R
Rusudan • family_with_children • us
10
2025-12-24 • via Nuitee
K
Kati • couple • us
10
2025-12-20 • via Nuitee
S
Steve • solo_traveller • lu
3
2025-12-20 • via Nuitee
S
shenita • family_with_children • us
9
See ya soon
Pros:

Hometown reception made the stay extra sweet

Cons:

Everything was great

2025-12-02 • via Nuitee
S
SLOWADE805 • couple • us
10
Great Staff
Pros:

The staff is amazing, just very personal and friendly. Had what we needed for a short 4-7 day stay. Fridge is great, good microwave,
Just needs a small cooktop.

Cons:

I didn't like that I had to pay for parking. You need to state that you have no control over the parking in this downtown location. I would have liked to know before we spent 10 hours traveling. I would have still stayed here. All in all, the best hotel and staff in this area.

2025-11-20 • via Nuitee
L
Lisa • couple • us
6
Fine but I would find other accomodations next time.
Pros:

Updated with amenities like pool, gym , breakfast

Cons:

I showed pictures to the desk clerk of inadequate cleaning I.e. the shower wall had hair on it and had stains that appeared cleanable, no one had cleaned around the back of the toilet in a long time and the seat was quite obviously damaged, the faucet was grimy under the handle, our fitted sheet came off early in the night and kept coming off all night, the comforter cover on the comforter was REALLY scratchy. Walls were thin and road noise was loud.

I have pictures of most of these things.

2025-11-12 • via Nuitee
R
Richard Jaech • couple • us
9
2025-11-10 • via Nuitee
Z
Zoe • extended_group • us
10
2025-11-05 • via Nuitee
K
Kate • family_with_children • us
10
2025-10-27 • via Nuitee
O
Olivia • family_with_children • ca
7
Clean, tidy, nice staff, good area
Pros:

Clean, tidy, nice staff, good area

Cons:

Na

2025-10-10 • via Nuitee