Hampton Inn Boston - Westborough

Hotels
•
Hampton Inn
9 (366 reviews)
15 Connector Road , Westborough , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Noise from other guests
Limited dining options outside breakfast hours

Categories

Cleanliness
8.46
Mixed sentiment; while cleanliness was praised, there were issues with stained sheets upon arrival.
Service
9.93
Employees were frequently mentioned as friendly and helpful, contributing positively to the experience.
Location
9.47
Convenient location with easy access described positively, contributing to guest satisfaction.
Room Quality
8.42
Some complaints about noise and maintenance, but generally comfortable and clean.
Amenities
8.95
Amenities like gym and breakfast were appreciated; minor complaints about pool temperature.
Value for Money
8.41
Concerns raised about high price relative to service issues encountered.
Food and Beverage
8.96
Breakfast was highly praised, although limited food options outside breakfast hours.
Overall Experience
9.43
Despite some issues, the overall sentiment was positive with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 04:38

Property Description

Convenient Location
Located just 19 km from DCU Center Arena & Convention Center, Hampton Inn Boston - Westborough offers easy access to nearby attractions like Harvard University and Harvard Square.

Modern Amenities
Enjoy a comfortable stay with amenities such as an indoor pool, 24-hour front desk, free WiFi, and well-equipped guest rooms featuring air conditioning, cable TV, and free toiletries.

Business and Fitness Facilities
Stay productive with access to the on-site business center, or unwind in the gym. With free private parking available, traveling is hassle-free.

Experience convenience and comfort at Hampton Inn Boston - Westborough. Book your stay now for a memorable trip.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 366 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
C
Christopher • family_with_children • us
9
Pros:

Friendly staff, good buffet breakfast

Cons:

So minor, but I would have liked a warmer pool

2026-04-02 • via Nuitee
M
Michael • couple • us
10
2026-03-28 • via Nuitee
D
Donna • couple • us
9
Pros:

Room clean. Big and roomy shower

2026-03-22 • via Nuitee
M
Moses • solo_traveller • us
1
The receptionist to the Manager were rude
Pros:

Nice situated

Cons:

Rude staff

2026-03-20 • via Nuitee
T
Torres • couple • us
10
Pros:

Everything

2026-03-13 • via Nuitee
D
Dilce • extended_group • us
1
Cons:

A staff member open the door to my room unauthorized

2026-02-27 • via Nuitee
E
Ezequias • couple • us
9
2026-01-20 • via Nuitee
D
David • solo_traveller • us
10
It was enjoyable and productive.
Pros:

Breakfast - good selection. Rooms - clean and quiet.

Cons:

Food options outside of breakfast hours were limited.

2026-01-20 • via Nuitee
W
Wilnelia • family_with_children • us
9
Pros:

Services

Cons:

I like everything

2026-01-19 • via Nuitee
K
Karen • couple • us
10
2026-01-19 • via Nuitee
E
Elaine • solo_traveller • us
9
Pros:

Breakfast!!!
Poppyseed scones yum

2026-01-19 • via Nuitee
E
Evelyn • couple • us
5
2026-01-19 • via Nuitee
L
Lynn • couple • us
7
2026-01-17 • via Nuitee
E
Emily • family_with_children • us
2
over priced.
Pros:

Breakfast was fine

Cons:

I had to asked numerous times to have sheets changed in bed. Sheets were stained apon arrival. requested change and new towels. Finally had to make my own after getting clean sheets. Paying over $300. for each night this is unexpectable.

2026-01-16 • via Nuitee
A
Andrea • solo_traveller • us
10
Very clean, exceptional staff. Perfect hotel!
Pros:

Very clean and the staff was so nice. The staff was amazing!!

Cons:

Nothing !!

2026-01-07 • via Nuitee
A
Angela • family_with_children • us
8
Breakfast lady Noelle and jowana.very friendly and helpful .great pillow bed love itt
Pros:

Everything very clean. Very welcome

Cons:

The pool was kind of cold. They it draft that come in thru bottom of the door. The pool temperature should be hot. Not cold

2026-01-06 • via Nuitee
S
Susan • solo_traveller • us
10
I stay here at least once a month and it is consistently excellent!
Pros:

Always love staying here. Friendly staff, great location, nice, clean, comfortable rooms, great breakfast

Cons:

Everything perfect

2026-01-05 • via Nuitee
D
Donna • family_with_children • us
8
Nice place for a quick visit!
Pros:

Location and breakfast. Staff was awesome.

Cons:

The shower head did provide strong enough pressure!

2026-01-01 • via Nuitee
R
Richard • couple • us
6
2025-12-27 • via Nuitee
B
Barbara • couple • us
7
Met our needs.
Pros:

Location, breakfast, staff were all lovely.

Cons:

The heater in our room was very noisy at times. It should have been checked before arrival of guests.

2025-12-24 • via Nuitee