The Stone House Hotel

Hotels
6.4 (794 reviews)
26 - 28 Vance Road, , Blackpool , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Non-smoking throughout

Review Highlights

Pros:
Great location
Affordable rates
Cons:
Dirty rooms
Poor service
Lack of amenities

Categories

Cleanliness
3.76
Numerous reviews highlight the property as dirty, with issues like mould, dirty bedding, and insufficient cleaning.
Service
7.73
Service experiences varied, with some complaints about staff rudeness, but there were few mentions of helpfulness.
Location
10
Multiple reviews cite the location as a positive aspect, noting its convenience to local attractions.
Room Quality
4.77
There are significant complaints about the room quality, including issues like broken facilities and uncomfortable conditions.
Amenities
3.72
Lack of basic amenities noted, such as no heating, no coffee provided, and poorly functioning facilities.
Value for Money
8.25
While the low price is appealing, the overall experience indicates poor value for the quality provided.
Food and Beverage
6.71
Mentioned lack of breakfast services and amenities, suggesting limited food and beverage offerings.
Overall Experience
6.26
The overall sentiment was largely negative, with several guests expressing they would not return due to poor conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:20

Property Description

Charming Accommodation: The Stone House Hotel in Blackpool offers a cozy stay just steps away from Coral Island and Winter Gardens Conference Centre.

Modern Amenities: Enjoy free WiFi in public areas and unwind in rooms equipped with a flat-screen TV and DVD player.

Convenient Location: With Blackpool Tower and Winter Gardens Theatre within walking distance, The Stone House Hotel is the perfect base to explore the city.

Ready to experience comfort and convenience in Blackpool? Book your stay at The Stone House Hotel now!

Important information:

Please note that this property does not accept cash payments.

Housekeeping is provided every two days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BLK

Location

Guest Reviews

6.4
Based on 794 reviews
Cleanliness: 3.76
Service: 7.73
Location: 10
Room Quality: 4.77
Amenities: 3.72
Value for Money: 8.25
Food and Beverage: 6.71
Overall Experience: 6.26
H
Heath • couple • gb
7
Pros:

It was very close to main part of blackpool

2026-07-25 • via Nuitee
R
Robin • couple • gb
5
Would have been happy with the price but other people in the hotel threatened our safety.
Pros:

The location was amazing

Cons:

On our first night, there were people acting violently in the building, not sure if they had their own room or if they’d broken in to the hotel, but they proceeded to break into our room, kicking the door-frame off the wall, I held the door in place - not letting them in - whilst my partner called the police.

2026-07-25 • via Nuitee
C
Courtney • family_with_children • gb
1
2026-07-25 • via Nuitee
S
sophie • family_with_children • gb
1
Horrendous, terrible, disgusting and vile
Pros:

Nothing

Cons:

Beds were uncomfortable the rooms were to small and disgusting they were a mess not clean also had mould in the wardrobe and walls definitely was not worth the money in the toilets they were pubes left at side of the toilet carpets were wet wouldn’t not stay again

2026-07-21 • via Nuitee
A
Adam • solo_traveller • gb
1
Bad hotel do not stay here
Pros:

Where it is situated is good

Cons:

The cleanliness or lack of it
No WiFi in the rooms and no phone signal
Dated rooms the tv remote didn’t work, the main light in the room didn’t work
Bed was uncomfortable and there was blood on the wall
Was not provided any toilet roll or soap and only one towel for two of us
Had to ask for toilet roll and a towel but was given no soap bathroom shower was poorly sealed did not use

2026-07-20 • via Nuitee
D
David • extended_group • gb
1
Dirty
Pros:

I did not stay there is was not fit for a dog it was so dirty i want a refund it should be closed down my dog would not stay there how do i get refund

Cons:

Never stayed there was dirty and smelly i want refund

2026-07-20 • via Nuitee
T
Theophilus • family_with_children • gb
1
2026-07-19 • via Nuitee
C
Caitlin • extended_group • gb
1
Absolutely terrible
Pros:

Nothing

Cons:

Everything was vile

2026-07-19 • via Nuitee
L
Lorraine • couple • gb
1
2026-07-18 • via Nuitee
S
simone • solo_traveller • gb
2
Pros:

No towels no soap wasent clean 4 me wouldnt stay again

2026-07-18 • via Nuitee
A
Alex • family_with_children • gb
1
Pros:

Nothing

Cons:

Everything

2026-07-14 • via Nuitee
H
helen • solo_traveller • gb
10
Pros:

Great location, close to everything you need. Enjoyed my birthday weekend away 🤗

Cons:

Nothing not to like

2026-07-14 • via Nuitee
L
Lauren • solo_traveller • gb
1
Horrendous place
Pros:

Nothing, would never stay here again

Cons:

When we first arrived, we were stood around for a while as they couldn't find the key to the room so ended up giving us another room. The place was dirty and stank. The rooms were a mess, carpets dirty and stained. Rooms were not cleaned prior or at all, there was empty drink bottles on top of the wardrobe, used tea bags and sugar sachets in the cupboard, wrappers in the cupboards, half eaten crisps in the drawer, what looked like a nappy behind the bed, the window didn't even close let alone lock, looking out of the window there was an empty wine bottle, some clothing and a condom on the roof in our full view. The smoke alarm was covered with foil with an elastic band holding it in place, the skirting boards and head board was thick with dust, the wallpaper was coming off and the walls were all marked and mucky. The furniture wasn't even a proper furniture item, it was a makeshift set up from 2 sets of furniture. The place was a disgrace.

2026-07-13 • via Nuitee
E
Emma • solo_traveller • gb
1
2026-07-13 • via Nuitee
Z
Zaki Tenoso • family_with_children • gb
1
Don’t book
Pros:

Location.

Cons:

Used cups were left in the room. Shower and toilet was nasty. Room for 4 people but towels were only for 2. Ask for 2 more but they’re all smell unwashed and dirty. Ended up just using it as bath mat.

2026-07-12 • via Nuitee
K
Kerry • family_with_children • gb
1
2026-07-12 • via Nuitee
T
Travis • extended_group • gb
10
2026-07-11 • via Nuitee
L
leya • family_with_children • gb
1
Pros:

Not a lot tbh. Other than the location

Cons:

Everything. From start to finish top to bottom

2026-07-10 • via Nuitee
C
Comfort • solo_traveller • gb
1
Pros:

Terrible place. I booked 2 nights and ended up staying 1. The room was thoroughly dirty. The bedding extremely dirty. I asked the staff to change it which he did without complaint. I also had to ask him to hoover the floor. The toilet flush wasn't working. I blamed myself for not reading the reviews before booking. Just know that most of the negative reviews are true. The staff is okay in assisting, but that place isn't a place to host anyone. I felt something was just crawling all over me on the bed.

Cons:

The whole place. It was smelly.

2026-07-10 • via Nuitee
E
Edward • solo_traveller • gb
3
Pros:

The location and the staff was good

Cons:

The condition of the hotel its a shame it could be great

2026-07-10 • via Nuitee