The Stone House Hotel

Hotels
6.4 (755 reviews)
26 - 28 Vance Road, , Blackpool , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Non-smoking throughout

Review Highlights

Pros:
Great location
Affordable rates
Cons:
Dirty rooms
Poor service
Lack of amenities

Categories

Cleanliness
3.76
Numerous reviews highlight the property as dirty, with issues like mould, dirty bedding, and insufficient cleaning.
Service
7.73
Service experiences varied, with some complaints about staff rudeness, but there were few mentions of helpfulness.
Location
10
Multiple reviews cite the location as a positive aspect, noting its convenience to local attractions.
Room Quality
4.77
There are significant complaints about the room quality, including issues like broken facilities and uncomfortable conditions.
Amenities
3.72
Lack of basic amenities noted, such as no heating, no coffee provided, and poorly functioning facilities.
Value for Money
8.25
While the low price is appealing, the overall experience indicates poor value for the quality provided.
Food and Beverage
6.71
Mentioned lack of breakfast services and amenities, suggesting limited food and beverage offerings.
Overall Experience
6.26
The overall sentiment was largely negative, with several guests expressing they would not return due to poor conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:20

Property Description

Charming Accommodation: The Stone House Hotel in Blackpool offers a cozy stay just steps away from Coral Island and Winter Gardens Conference Centre.

Modern Amenities: Enjoy free WiFi in public areas and unwind in rooms equipped with a flat-screen TV and DVD player.

Convenient Location: With Blackpool Tower and Winter Gardens Theatre within walking distance, The Stone House Hotel is the perfect base to explore the city.

Ready to experience comfort and convenience in Blackpool? Book your stay at The Stone House Hotel now!

Important information:

Please note that this property does not accept cash payments.

Housekeeping is provided every two days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BLK

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 755 reviews
Cleanliness: 3.76
Service: 7.73
Location: 10
Room Quality: 4.77
Amenities: 3.72
Value for Money: 8.25
Food and Beverage: 6.71
Overall Experience: 6.26
N
Norris solo_traveller gb
1
Cons:

Dirty carpet toilet wudnt flush smells damp bad customer service

2026-07-04 via Nuitee
J
Joe solo_traveller gb
1
Pros:

Location

Cons:

Place was filthy...staff unhelpful..1st night was nothing but fighting in the corridor and no sleep...no apology from staff ... no light in bathroom pitch black couldn't get anyone to fix it

2026-07-03 via Nuitee
R
RYAN solo_traveller gb
1
Disgusting.
Pros:

The location was good, very central

Cons:

The rooms were absolutely filthy. There was grime everywhere, shower heads fallen off walls, carpets frayed, wallpaper peeling off where mould was growing behind it. Stains on floors that looked to be from vomit., windows missing handles so could not be closed. The whole place smells damp.

2026-06-29 via Nuitee
N
Nicola solo_traveller gb
1
Need closed down
Pros:

Nothy

Cons:

Very dirty
Broken toilet in 3 rooms
Kettle moldy
Broken cups
Smelly useless staff very checky

2026-06-29 via Nuitee
B
Becki family_with_children gb
1
Terrible. Soon as we arrive the doorway stunk of human wee! The hallway floor was caving in.
Pros:

Running out of the place and not looking back.

Cons:

Everything about the place. The place sunk of curry and there didn’t speak English. If u want to die this is the place to stay! Doorway stunk of wee. The place was scruff. Not even worthy of the 1 star. Disgusting

2026-06-28 via Nuitee
C
Caitlin family_with_children gb
1
Rubbish
Pros:

Nothing just that it was nearby

Cons:

It wasn’t clean, shower was dirty, carpets were all ruined. They also had no travel cots.

2026-06-28 via Nuitee
S
squish solo_traveller gb
1
Pros:

nothing it was dirty

Cons:

i had to ask for towels and pillows no remote for the tv i had no bed sheets and they couldn't speak English absolutely awful

2026-06-28 via Nuitee
T
Thomas family_with_children gb
1
Disgusting place.
Pros:

Absolute dump and I’m not being picky the room was literally disgusting, the whole place stunk it was dirty, I would 100% recommend that you DONT stay here!

Cons:

Literally everything

2026-06-28 via Nuitee
M
Mckay solo_traveller gb
1
Pros:

Nothing

Cons:

Didn't like the place dirty found packs of biscuits in the cupboard drawers and under the bed staff were unhelpful when they were there

2026-06-25 via Nuitee
J
Jessica family_with_children gb
1
Awful experience
Pros:

Absolutely nothing

Cons:

Everything
Hotel was shocking from start to finish do not book this hotel
It’s only one step up from sleeping on the street
No WiFi no towel no hot water and the communication from the staff is non existent
I have stayed in some shit holes in my time but this tops it
I stay in hotels a lot especially Blackpool and I am quite happy with cheap and cheerful but this fell below what I expected as bare minimum cheap and cheerful
It’s the only hotel in
Blackpool I have ever felt absolutely disgusted in and I would never recommend anyone to book this place

2026-06-22 via Nuitee
S
Sinead couple gb
1
Filthy so unclean
Pros:

I didn’t like anything about the property

Cons:

The property is very unclean and unhygienic, the carpets look like they’ve never seen a hoover. Filthy. My room had patched up ceiling and bedding was just disgusting it wasn’t even matching and had holes in, no towels to top it off. A tampon in my shower. This place is the pits and I feel rotten after staying there.

2026-06-21 via Nuitee
A
Amanda family_with_children gb
1
Scruffy
Pros:

Filthy rotten has a used razor in the shower…bathroom was scruffy

2026-06-21 via Nuitee
V
Vatcha solo_traveller gb
1
2026-06-21 via Nuitee
M
Maisie family_with_children gb
1
2026-06-16 via Nuitee
L
lawson solo_traveller gb
3
Pros:

Nothing

Cons:

It was smelly and damp very loud

2026-06-16 via Nuitee
S
Simon solo_traveller gb
4
Pros:

Good location!

Cons:

The room had not been cleaned dirty bed and dirty towels but the staff got it sorted when asked

2026-06-16 via Nuitee
C
chris solo_traveller gb
9
2026-06-14 via Nuitee
M
Michelle solo_traveller gb
5
Pros:

The price was good for what we got

Cons:

Old and run down

2026-06-12 via Nuitee
D
Douthwaite extended_group gb
1
Don't go
Pros:

Nothing

Cons:

The hotel

2026-06-09 via Nuitee
A
Andy solo_traveller gb
10
Pros:

Nice room comfy bed

Cons:

No towles in thr room

2026-06-08 via Nuitee