Comfort Suites Billings

Hotels
•
Comfort Suites
7.7 (533 reviews)
4908 Southgate Drive , Billings , us
+1 406-969-2300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Updated facilities
Cons:
Dirty rooms
Limited breakfast options
Inconsistent housekeeping

Categories

Cleanliness
6.45
There were multiple mentions of unclean rooms, including dirty floors and bugs.
Service
8.45
Staff were generally friendly, though there was one report of rudeness at the front desk.
Location
8.95
Guests noted the location was convenient, easy to access from the freeway.
Room Quality
7.95
Rooms were updated and spacious, but there were complaints about cleanliness and maintenance issues.
Amenities
7.45
Amenities reported included a pool and breakfast, but some were disappointed by the lack of healthy options.
Value for Money
7.45
Mixed reviews on pricing, with some guests feeling it was too high for the quality offered.
Food and Beverage
6.95
Breakfast options were considered limited and not suitable for everyone.
Overall Experience
7.95
Some positive experiences with noted improvements needed in cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:19

Property Description

Luxurious Rooms with Private Bathrooms: Experience comfort and convenience in our rooms at Comfort Suites Billings, each equipped with a private bathroom for your relaxation.

Complimentary WiFi: Stay connected throughout your stay with our free WiFi service, allowing you to easily browse the web or catch up on work while away from home.

Convenient Location: Located just 8.1 km from MetraPark and 8 km from Billings Logan International Airport, our property offers easy access to popular attractions and seamless travel arrangements.

Book your stay at Comfort Suites Billings now for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.7
Based on 533 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 7.45
Food and Beverage: 6.95
Overall Experience: 7.95
A
Anne • solo_traveller • us
6
Pros:

Staff is always very nice.

Cons:

Not clean, not comfortable, does not look like the pictures online.

2026-09-12 • via Nuitee
C
Christina • solo_traveller • us
8
2026-09-12 • via Nuitee
T
Taylor • solo_traveller • us
8
2026-09-11 • via Nuitee
D
Danette • couple • us
8
2026-09-08 • via Nuitee
M
Mardi • solo_traveller • us
8
Pros:

Staff was amazingly polite and helpful. Room was as described and clean.

Cons:

Furniture in room had some visible damages (rips in couch fabric). Room phone did not work.

2026-09-08 • via Nuitee
M
Marlie • family_with_children • us
10
Excellent place to break up a ten hour road trip
Pros:

Clean helpful staff

Cons:

Nothing

2026-09-08 • via Nuitee
R
Richard • couple • us
9
Very Nice.
Pros:

We love the breakfast.

2026-09-08 • via Nuitee
S
Sandy • solo_traveller • us
10
Pros:

From frontdesk to housekeeping nothing but smiles and welcomes!

2026-09-06 • via Nuitee
G
Gabriel • couple • us
10
2026-09-06 • via Nuitee
E
Emma • extended_group • us
7
2026-09-06 • via Nuitee
A
Arch • couple • us
10
Pros:

Clean , good food, convenient ,

Cons:

Understaffed at front desk for check in

2026-09-06 • via Nuitee
G
Glen • couple • us
10
2026-09-03 • via Nuitee
C
Cissy • solo_traveller • us
7
2026-08-29 • via Nuitee
M
Michelle • couple • us
10
Pros:

Rooms

2026-08-26 • via Nuitee
A
Adam • solo_traveller • us
3
Pros:

The beds were comfy.

Cons:

The room eas not clean. Crusty spots on carpet & couch was stained up with white and crusty spots. We found a makeup brush from the last guest on the floor. The breakfast chairs were filthy and disgusting. The staff at check in was super un professional with a super wrinkled and unlucky shirt. And the morning crew was extreamly unprofessional and dressed like slobs.

2026-08-20 • via Nuitee
A
Angelyn • solo_traveller • us
10
2026-08-18 • via Nuitee
M
Mark • solo_traveller • us
8
2026-08-15 • via Nuitee
D
Darrell • extended_group • us
6
2026-08-14 • via Nuitee
A
Amanda • couple • us
7
2026-08-07 • via Nuitee
G
G • solo_traveller • us
8
2026-08-06 • via Nuitee