Comfort Suites Billings

Hotels
•
Comfort Suites
7.7 (476 reviews)
4908 Southgate Drive , Billings , us

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Updated facilities
Cons:
Dirty rooms
Limited breakfast options
Inconsistent housekeeping

Categories

Cleanliness
6.45
There were multiple mentions of unclean rooms, including dirty floors and bugs.
Service
8.45
Staff were generally friendly, though there was one report of rudeness at the front desk.
Location
8.95
Guests noted the location was convenient, easy to access from the freeway.
Room Quality
7.95
Rooms were updated and spacious, but there were complaints about cleanliness and maintenance issues.
Amenities
7.45
Amenities reported included a pool and breakfast, but some were disappointed by the lack of healthy options.
Value for Money
7.45
Mixed reviews on pricing, with some guests feeling it was too high for the quality offered.
Food and Beverage
6.95
Breakfast options were considered limited and not suitable for everyone.
Overall Experience
7.95
Some positive experiences with noted improvements needed in cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:19

Property Description

Luxurious Rooms with Private Bathrooms: Experience comfort and convenience in our rooms at Comfort Suites Billings, each equipped with a private bathroom for your relaxation.

Complimentary WiFi: Stay connected throughout your stay with our free WiFi service, allowing you to easily browse the web or catch up on work while away from home.

Convenient Location: Located just 8.1 km from MetraPark and 8 km from Billings Logan International Airport, our property offers easy access to popular attractions and seamless travel arrangements.

Book your stay at Comfort Suites Billings now for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 476 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 7.45
Food and Beverage: 6.95
Overall Experience: 7.95
S
Shandi • family_with_children • us
9
2026-03-06 • via Nuitee
M
Melissa • family_with_children • us
10
2026-03-05 • via Nuitee
M
McCoy • family_with_children • us
10
Pros:

Amazing breakfast and staff were very friendly

2026-03-01 • via Nuitee
M
Maci • family_with_children • us
7
2026-02-14 • via Nuitee
S
Sheila • family_with_children • us
8
2026-01-30 • via Nuitee
M
Morsette • solo_traveller • us
8
Pros:

Nice rooms

Cons:

Check out is at 11am

2026-01-27 • via Nuitee
M
Melissa • family_with_children • us
8
2026-01-25 • via Nuitee
L
Lesli • couple • us
10
2026-01-24 • via Nuitee
T
Tabatha • family_with_children • us
9
2026-01-20 • via Nuitee
T
Travis • family_with_children • us
4
Pros:

The room type that was available

Cons:

Lights were burnt out, garbage in the room, sticky counters

2026-01-19 • via Nuitee
B
Bonnie • couple • us
9
2026-01-19 • via Nuitee
C
Christine • couple • us
8
2026-01-15 • via Nuitee
P
Pernell • couple • us
8
2026-01-08 • via Nuitee
B
Breanna • family_with_children • us
9
Great
Pros:

The breakfast was great. And the motel was easy to find, right off the interstate.

Cons:

The carpet in our room was clean but getting rather worn.

2026-01-04 • via Nuitee
T
Tracy • couple • us
10
Would definitely stay here again.
Pros:

It’s clean people that work there are amazing and nice

Cons:

Nothing

2026-01-01 • via Nuitee
D
Denn • family_with_children • us
8
Pros:

The rooms were updated and very clean.

Cons:

The food served at breakfast was very limited.

2026-01-01 • via Nuitee
D
Davinia • couple • us
4
2025-12-18 • via Nuitee
P
Patsy • solo_traveller • us
7
Pros:

Unfortunately, I’ve been to so many comfort Inn and suites in so many different towns that I can’t remember one from the other anymore. They all seem pretty good to me.

2025-12-15 • via Nuitee
C
Christine • family_with_children • us
10
Pros:

The room is clean and check in was welcoming.

Cons:

No complaints

2025-12-03 • via Nuitee
W
Wallace • family_with_children • us
9
2025-11-30 • via Nuitee