Comfort Suites Billings

Hotels
Comfort Suites
7.7 (529 reviews)
4908 Southgate Drive , Billings , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Updated facilities
Cons:
Dirty rooms
Limited breakfast options
Inconsistent housekeeping

Categories

Cleanliness
6.45
There were multiple mentions of unclean rooms, including dirty floors and bugs.
Service
8.45
Staff were generally friendly, though there was one report of rudeness at the front desk.
Location
8.95
Guests noted the location was convenient, easy to access from the freeway.
Room Quality
7.95
Rooms were updated and spacious, but there were complaints about cleanliness and maintenance issues.
Amenities
7.45
Amenities reported included a pool and breakfast, but some were disappointed by the lack of healthy options.
Value for Money
7.45
Mixed reviews on pricing, with some guests feeling it was too high for the quality offered.
Food and Beverage
6.95
Breakfast options were considered limited and not suitable for everyone.
Overall Experience
7.95
Some positive experiences with noted improvements needed in cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:19

Property Description

Luxurious Rooms with Private Bathrooms: Experience comfort and convenience in our rooms at Comfort Suites Billings, each equipped with a private bathroom for your relaxation.

Complimentary WiFi: Stay connected throughout your stay with our free WiFi service, allowing you to easily browse the web or catch up on work while away from home.

Convenient Location: Located just 8.1 km from MetraPark and 8 km from Billings Logan International Airport, our property offers easy access to popular attractions and seamless travel arrangements.

Book your stay at Comfort Suites Billings now for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 529 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 7.45
Food and Beverage: 6.95
Overall Experience: 7.95
M
Mark solo_traveller us
8
2026-08-15 via Nuitee
D
Darrell extended_group us
6
2026-08-14 via Nuitee
A
Amanda couple us
7
2026-08-07 via Nuitee
G
G solo_traveller us
8
2026-08-06 via Nuitee
J
John couple us
10
Pros:

Never had a bad experience at Comfort inn Suites

2026-08-05 via Nuitee
B
Brian solo_traveller us
7
Good value. Hot breakfast
Pros:

spacious rooms

2026-08-04 via Nuitee
C
Curtis family_with_children ca
3
For the price, and the way the hotel appeared from the outside, I was very disappointed.
Pros:

The breakfast had decent choices (compared with the last hotels we stayed in). Room had lots of space. The blankets were clean.

Cons:

Our room was really unclean. The floors were crummy, the bathroom floor and tub had other peoples hair in it.

2026-08-04 via Nuitee
J
JOHNSON solo_traveller us
2
Pros:

Basically nothing

Cons:

Being overcharged for a room and then discovering it wasn't the room. I booked

2026-08-03 via Nuitee
G
Geralyn solo_traveller us
5
Very comfortable. If not for those issues, it would have been a great stay!!
Pros:

Great location, we were there for a camp at the new ice rink. The staff was awesome.

Cons:

The coffee maker did not work in my room and the bathroom sink had moldy spots.

2026-08-03 via Nuitee
C
Christina solo_traveller us
9
2026-08-02 via Nuitee
P
Pamela solo_traveller us
8
2026-07-25 via Nuitee
O
Oien solo_traveller us
9
2026-07-23 via Nuitee
S
Sandra solo_traveller us
10
2026-07-22 via Nuitee
K
Kyle family_with_children us
10
Stayed just one night as we headed west. Great comfortable stay. Enjoyed the pool and hot tub.
2026-07-21 via Nuitee
S
Steve extended_group us
8
2026-07-20 via Nuitee
S
Shona family_with_children us
8
Cons:

It would be nice to have a second washer so we didn’t have to wait.

2026-07-19 via Nuitee
J
Jessica solo_traveller us
6
Pros:

The room was nice size. Breakfast was okay. Location was okay.

Cons:

One of the only hotels that have required shoes in the breakfast area. But whatever.

2026-07-17 via Nuitee
J
Janeen family_with_children us
8
Pros:

Room size was nice. Location was great.

2026-07-14 via Nuitee
R
Ronald solo_traveller us
10
Pros:

Breakfast was good a/c in room didn't work moved is right away no problems it's a nice place to stay if go back

2026-07-11 via Nuitee
C
chris family_with_children us
10
2026-07-10 via Nuitee