The Commercial Boutique Hotel

Hotels
9.2 (318 reviews)
288 Rouse Street , Tenterfield , au

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Soundproof rooms
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable rooms
Cons:
Limited dining options
Noise from the main road

Categories

Cleanliness
8.45
Guests mentioned that the rooms were clean and spotless, but some noted minor issues with the bathroom facilities.
Service
9.95
Outstanding service highlighted throughout the reviews, with staff being described as friendly, helpful, and efficient.
Location
9.45
The hotel is conveniently located on Main Street, with easy access to local amenities.
Room Quality
9.45
Rooms are beautifully decorated, comfortable, and spacious with positive feedback on the overall ambiance.
Amenities
8.95
Amenities such as the restaurant and bar received mixed reviews; some were unavailable during certain times.
Value for Money
9.45
Guests felt that the overall experience provided good value given the quality of service and facilities.
Food and Beverage
8.45
Food quality received praise, although the restaurant's closure impacted some dining experiences.
Overall Experience
9.45
Overall positive experiences with a strong likelihood of return visits from previous guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:17

Property Description

Luxurious Accommodation with Stunning Views

Featuring free WiFi, a sun terrace, and views of the hills and Mount Mackenzie, the centrally located Commercial Boutique Hotel in Tenterfield offers a luxurious stay. Each room is equipped with modern amenities including a flat-screen TV, a private bathroom with a walk-in shower, and tea/coffee making facilities. Some units even have additional seating for added comfort.

Dining and Entertainment

Guests can indulge in delicious meals and drinks at the on-site bar/lounge, restaurant, cafe, and bar. From boutique espresso coffee to regional craft beers and local wines, there is something to satisfy every palate. With dinner served 7 days a week and lunch available Wednesday to Sunday, guests can enjoy a culinary experience throughout their stay.

Cozy Winter Retreat

During the winter months, guests can cozy up by the open fire, creating a warm and inviting atmosphere. Whether relaxing after a day of exploring or simply enjoying the ambiance, the open fire adds an extra touch of comfort to your stay.

To experience luxury, dining, and comfort at Commercial Boutique Hotel, book your stay now.

Important information:

Please note that the property does not accept payments with American Express credit cards.

Please note that there is a 2.31% charge when you pay with a Visa or Mastercard credit card.

Please note that the reception opening hours are as follows:
Monday-Tuesday 14:00 until 22:00
Wednesday-Sunday 12:00 to 22:00

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ARM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children up to and including 16 years old stay for AUD 25 per person per night when using an available extra bed.
    People 17 years old and over stay for AUD 45 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 318 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 9.45
Amenities: 8.95
Value for Money: 9.45
Food and Beverage: 8.45
Overall Experience: 9.45
S
Stephanie couple au
8
2026-03-20 via Nuitee
P
Paul couple au
8
Good place to stay
Pros:

Great room, dining room very good

Cons:

Nothing really

2026-03-18 via Nuitee
M
Mathew family_with_children au
8
2026-03-13 via Nuitee
D
Deadman family_with_children au
9
2026-03-11 via Nuitee
S
Susan couple au
10
A character filled property in the heart of Tenterfield
Pros:

A lovely character filled. property right in the heart of Tenterfield Rooms were comfortable with a very spacious bathroom The food in the restaurant was also delicious

2026-03-09 via Nuitee
M
Michael couple au
9
2026-03-09 via Nuitee
C
Chris extended_group au
10
Great staff, very comfortable
Pros:

accommodation and the meals

2026-02-26 via Nuitee
G
Geoff couple au
9
Pros:

Location

2026-01-29 via Nuitee
J
Julie extended_group au
8
Helpful staff at restaurant who checked us in.
Pros:

Modernised but kept historical features

Cons:

I could not charge my phone at any power point in my room.
The bathroom door lock was broken.

2026-01-19 via Nuitee
J
Jenny solo_traveller au
10
2026-01-19 via Nuitee
A
Amanda couple au
9
Pros:

The restaurant was closed so we cannot rate breakfast. We were told there were plenty of places to eat in the town but as it a Monday we were there, many were closed. The Sing Wah Chinese saved the day...the food was excellent. Thanks to the Coles staff member for the recommendation.
Our dachshund enjoyed his stay too.

Cons:

The only functional issue was that it was hard to fill the kettle.

2026-01-19 via Nuitee
S
Simon couple au
9
classy, stylish and comfy
Pros:

the fitout and decor. very tsstefull

Cons:

plant placement in the bathroom. Plants on the verandah/patio need regular water, fertiliser, pruning and maybe some mulch in the pots. I pruned them by hand (dead branches) and we watered them. probably be good to include the verandah/patio in the cleaning routine. That space wasn’t quite up tibghe fantastic room 😊

2026-01-19 via Nuitee
C
Chris solo_traveller au
10
2026-01-16 via Nuitee
R
Ross couple au
10
Excellent
2026-01-15 via Nuitee
L
Loren couple au
10
2026-01-03 via Nuitee
R
Restante family_with_children au
10
Pros:

Clean. Easy access. Amazing staff.

Cons:

Needs microwave. Dog water bowl.

2026-01-03 via Nuitee
B
Brendan couple au
10
2026-01-02 via Nuitee
K
Kaye couple au
10
Beautifully decorated and so comfortable!
Pros:

What a beautiful hotel in the Main Street of Tenterfield. We were able to get a pet friendly room with our little dog and it was so easy to stay in. The bed was very comfortable and the bathroom was very spacious. We ate at the restaurant a the outside area and the food was delicious…def highly recommend.

Cons:

Nothing

2026-01-01 via Nuitee
M
Mrs Theresa couple au
9
Great stay
Pros:

Great location, great staff and great meals

Cons:

How you return key early could be better but that’s a minor point.

2025-12-31 via Nuitee
A
Amanda couple au
8
Very relaxing
Pros:

The hotel was lovely and certainly gave a period feel. The rooms were roomy, bathroom very appealing.
It was quiet..
Nancy was very helpful in settling us into the hotel.

2025-12-28 via Nuitee