Motto by Hilton Washington DC City Center

Hotels
•
Motto
9.2 (2706 reviews)
627-631 H Street Northwest , Washington , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Accessibility
Cleanliness
Location
Great service
Cons:
Limited amenities like ice machines
Some negative service experiences

Categories

Cleanliness
9.24
The property was exceptional, it was spotlessly clean and modern, everything was perfect.
Service
9.21
Front desk staff were extremely kind and attentive, very welcoming and friendly.
Location
9.75
Perfectly located across from the subway station and within walking distance to major attractions.
Room Quality
8.9
Though the room was small, it had great features for storage and organization.
Amenities
8.93
Facilities were amazing, including a coffee machine, dishwasher, and smart TVs.
Value for Money
9.39
Unbelievable value for the location, especially during a holiday.
Food and Beverage
8.74
Standard quality for this hotel tier.
Overall Experience
9.41
Overall, an amazing experience; highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:24

Property Description

Modern Micro-Hotel Experience

Smart and Efficient Rooms
Experience comfort and convenience with 50-inch flat-screen TVs, in-room safes, and private bathrooms with custom bath amenities.

Prime Downtown Location
Located in Penn Quarter, steps away from the Gallery Place/Chinatown Metro, and within walking distance to Washington's iconic landmarks.

Ready to immerse yourself in the heart of DC? Book your stay at Motto by Hilton Washington DC City Center now!

Important information:

Please note that any damage to the property must be reported promptly. If the guest is found to be at fault for the damages, a charge will be applied to their chosen payment method.

Damages will be charged to the debit/credit card provided at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 2706 reviews
Cleanliness: 9.24
Service: 9.21
Location: 9.75
Room Quality: 8.9
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 8.74
Overall Experience: 9.41
S
Sink • solo_traveller • us
3
I would never stay here again. It’s way too expensive for what you get.
Pros:

It was close enough to where I needed to walk to. The front desk was kind enough to change my room away from the loud busy street where there were protestors.

Cons:

The price for what you get is out rages. There should be complimentary breakfast for $300 a night. Free coffee and a coupon for dinner. Prices are high. Rooms are tiny.

2026-05-22 • via Nuitee
B
Beat • solo_traveller • ch
3
Sehr schlecht, kein Schlaf, für einen Geschäftsaufenthalt völlig ungeeignet.
Pros:

Die Lage ist sehr gut nahe Kongresszentrum, Metro und Sehrnswürdigkeiten. Freies WiFi auch gut und Dachterrasse, die ich nicht gesehen habe, soll schön sein.

Cons:

Alles, was an einem Hotel wichtig ist. der Raum ist super-klein und eng, es hat nicht einmal einen Schrank. Das Bett ist miserabel, die Umgebung sehr laut. Ich konnte keine Nacht schlafen, zumal von der Metro die ganze Nacht Musik läuft und die Strasse mit viel Polizeieinsatz aussergewöhnlich lärmig ist. gut gelegen heisst auch nicht gute Umgebung: sehr viele Bettler am Boden vor dem Hotel. Feedbackanfrage nach zwei Tagen von einer amerikanischen Nummer ohne dass klar war, ob das jemand vom Hotel war. Keine Reaktion auf Feedback oder Anfrage nach anderem Zimmer. Zum Arbeiten völlig ungeeignet, höchstens auf dem Bett. Air Condition bläst direkt aufs Bett. Und das beste zum Schluss: der max. 10m2-Raum kostete USD 550 pro Nacht (!!). Ich würde nie mehr dorthin gehen.

2026-05-21 • via Nuitee
L
Lois • solo_traveller • us
10
2026-05-21 • via Nuitee
I
Ildiko • solo_traveller • us
8
It was a convenient and very clean hotel in a somewhat mixed neighborhood, but where close to everything.
Pros:

It’s location because it was close to where the rest of my family live. Otherwise, it is a scary neighborhood with massive police presence.

Cons:

The toilette in the bathroom had a very sluggish flow of water and I had to flush several times.

2026-05-18 • via Nuitee
A
Anna • extended_group • us
8
Had a good time on my trip.
Pros:

It was conveniently located and very clean. Staff were pleasant and helpful.

Cons:

It was quite expensive.

2026-05-16 • via Nuitee
S
Scott • solo_traveller • us
6
Decent stay in a good location
Pros:

Good location, friendly staff

Cons:

Small rooms, noisy

2026-05-15 • via Nuitee
A
Andrew • solo_traveller • us
10
2026-05-14 • via Nuitee
O
Olena • couple • us
8
2026-05-13 • via Nuitee
E
Elton • solo_traveller • us
10
Pros:

Location excellent

Cons:

Parking confusion

2026-05-11 • via Nuitee
S
Shawnee • solo_traveller • gb
8
Overall, would stay again
Pros:

Great value. Nice rooftop bar. Lovely staff.

Cons:

One minor thing was I think one day my linens were changed with a dirty duvet with a large obvious coffee stain (stains happen) but also it smelled faintly of cigarette smoke. Accidents happen, just tried not to think about it. Next day, the changed linens were fresh and pristine.

2026-05-10 • via Nuitee
D
Diego • solo_traveller • us
8
2026-05-10 • via Nuitee
G
Giovana • solo_traveller • ca
6
2026-05-09 • via Nuitee
H
Hugo Chudyson • solo_traveller • br
9
2026-05-09 • via Nuitee
L
lisa • couple • gb
9
A great hotel in an ideal DC location,
Pros:

Great central location to sights and trains.
Bed very comfortable and staff friendly.
Rooftop bar great and used both nights.

Cons:

Sadly a very unfriendly server for breakfast eatery who made us feel we were putting her out asking for coffee and pastries. In hindsight would have gone to cafe next door!

2026-05-08 • via Nuitee
M
Markie • couple • us
10
2026-05-07 • via Nuitee
W
Wright • couple • us
10
2026-05-07 • via Nuitee
I
Iesha • extended_group • us
3
We came for a concert & stayed one night it was so small & tight in the room
Pros:

We didn't eat breakfast

Cons:

The room was waaay too small

2026-05-06 • via Nuitee
E
Elizabeth • solo_traveller • us
8
Pros:

Location is great. Right near the metro station, restaurants, Chinatown and lots of other places.

Cons:

The room is really cramped. I wonder if more hooks and fewer almost useless shelves would help.

2026-05-06 • via Nuitee
M
Mohammad Bisher • couple • us
10
2026-05-04 • via Nuitee
A
Andrew • solo_traveller • gb
8
Great location, rooms compact but comfortable, great bars and restaurant.
Pros:

Great location in Chinatown, next to a Walgreens and lots of eateries, opposite Metro so direct to two airports, close to National Portrait Gallery, Crimson Bar in the basement is like a huge speakeasy - fab! Plus rooftop bar.

Cons:

Rooms are small but have all the essentials.

2026-05-04 • via Nuitee