Motto by Hilton Washington DC City Center

Hotels
Motto
9.2 (2768 reviews)
627-631 H Street Northwest , Washington , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Accessibility
Cleanliness
Location
Great service
Cons:
Limited amenities like ice machines
Some negative service experiences

Categories

Cleanliness
9.24
The property was exceptional, it was spotlessly clean and modern, everything was perfect.
Service
9.21
Front desk staff were extremely kind and attentive, very welcoming and friendly.
Location
9.75
Perfectly located across from the subway station and within walking distance to major attractions.
Room Quality
8.9
Though the room was small, it had great features for storage and organization.
Amenities
8.93
Facilities were amazing, including a coffee machine, dishwasher, and smart TVs.
Value for Money
9.39
Unbelievable value for the location, especially during a holiday.
Food and Beverage
8.74
Standard quality for this hotel tier.
Overall Experience
9.41
Overall, an amazing experience; highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:24

Property Description

Modern Micro-Hotel Experience

Smart and Efficient Rooms
Experience comfort and convenience with 50-inch flat-screen TVs, in-room safes, and private bathrooms with custom bath amenities.

Prime Downtown Location
Located in Penn Quarter, steps away from the Gallery Place/Chinatown Metro, and within walking distance to Washington's iconic landmarks.

Ready to immerse yourself in the heart of DC? Book your stay at Motto by Hilton Washington DC City Center now!

Important information:

Please note that any damage to the property must be reported promptly. If the guest is found to be at fault for the damages, a charge will be applied to their chosen payment method.

Damages will be charged to the debit/credit card provided at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 2768 reviews
Cleanliness: 9.24
Service: 9.21
Location: 9.75
Room Quality: 8.9
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 8.74
Overall Experience: 9.41
I
Igor couple pl
5
Pros:

The room is cosy and easy to reach.

Cons:

It's very noisy in the evening, people are shouting outside, music is playing and there is no noise-cancelling windows.
Moreover, beds are quite small and short, so if you are 1.8m height it may be challenging for you to sleep well.

2026-06-25 via Nuitee
T
temple solo_traveller us
6
Pros:

It was loud but they do give you ear plugs and a white noise machine.
I wish the staff knew more about the area. They couldn't give me directions for something that was two blocks away.

2026-06-25 via Nuitee
H
Hayk couple am
1
Cons:

Room was totally bad, who told you that who can put restroom next to the bad without any door? extremely noise and bad conditioner. Worst experience ever

2026-06-24 via Nuitee
L
Louisa couple us
8
Prime location and it’s just the space that I needed
Pros:

It’s was clean & comfortable establish really nice.

Cons:

Honestly, it’s not that I didn’t like.

2026-06-22 via Nuitee
B
Beverly couple us
6
Give it a Try
Pros:

The location of the hotel was great, right across from the Gallery Pl-Chinatown metro station. Many options for restaurants and access to the hotel's bar.

Cons:

Rooms are quite small and does not have a microwave or refrigerator in the room. Have to squeeze pass each other to move around. The elevators are a bit confusing, one goes up to the roof top bar, but have to transfer to a different one to go back to the room.

2026-06-22 via Nuitee
L
Li solo_traveller us
10
Well-kept space
Pros:

Cleanliness, design, bathroom, bed

Cons:

Price

2026-06-22 via Nuitee
J
JJSAAVEDRA family_with_children pa
10
Tour in Washington
Pros:

Centrico a todo y facil acceso al hotel
limpio y comodo para descansar
el baño es muy amplio

Cons:

todo estuvo bien

2026-06-19 via Nuitee
S
Srishilpa solo_traveller us
1
2026-06-19 via Nuitee
A
Agnes extended_group ca
10
Wonderful and great stay!
Pros:

Happy hour deal was fantastic!
Food and drinks are 5 star!
Hotel is well maintained.
Right to the heart of Chinatown.

Cons:

Not really did not like but maybe something to improve in the future:

1. Shower curtain is a little shorter to prevent wet washroom floor especially its a small washroom.
2. For added safety cameras in the hallway?
3. Water refilling station to every floor.

2026-06-17 via Nuitee
D
Deanna solo_traveller us
10
Exceptional staff/ Poor neighbors
Pros:

Exceptional staff, polite attentive. Rooms comfortable and Clean. Micro hotel so room small / cozy like going back to college dorm rooms. Had all essentials shampoo conditioner body wash in full sized bottles. Room cleaned every day of stay fresh towels provided without asking. Just what we needed to attend 2 day music festival.

Cons:

Neighborhood noisy sirens cars motorcycles reving motors on street. Shabby homeless People asking for money. But this is not the hotels fault. They have sound machines in room and free ear plugs. They have front doors after dark locked /Night Security in lobby. No on site parking. Paid parking garage one street over.

2026-06-16 via Nuitee
O
O'Brian solo_traveller us
9
When next I'm in DC I'm back there and definitely would recommend.
Pros:

I like the layout of the space. I liked how the small space was used - good storage. Nice amenities! The toiletries were great and the shower!

Cons:

Not sure how to answer that as I honestly was fine. It was my first time at a micro hotel and I was pleased. The room key was flimsy, but that's me knit picking now.

2026-06-16 via Nuitee
T
Tanate couple nl
6
Modern small room located in good location
Pros:

Mordern with a good bar and common area, good location for transportation

Cons:

Room very small, no water provided in the room. It is described on the site that it is small but it is very tight when you see it for real.

2026-06-15 via Nuitee
P
Peter extended_group si
1
The hotel is nice... but they still haven't returned the initial deposit. Choose a different hotel
Pros:

The stay was pleasant but sometimes there's more to an accomodation than just the stay.

Cons:

Having to pay a deposit of 100USD/per night (PER NIGHT!?!), which in my case totalled a whopping 1000 USD, which the accomodation still hasn't returned.

2026-06-15 via Nuitee
Y
young2026 Business
10
Excellence!!!!
Pros:

Amaka was amazing at the check out !!!! Very professional and great personality. I will always stay here when I’m in town. The Salmon was amazing and the room was top tier. Clean, comfy, and up to date. Thanks for a wow experience !!!

2026-06-12 via Tripadvisor
S
Sebastian solo_traveller ar
7
2026-06-12 via Nuitee
N
Natrebo solo_traveller us
10
The fact I am returning next month should be sum enough.
Pros:

The front desk service was amazing and welcoming

Cons:

The fact checkout was 11 am. I wanted to stay longer.

2026-06-11 via Nuitee
S
sylvie couple fr
9
Hotel vivant et accueillant ,idéal 8pour visiter Washington
Pros:

Super emplacement. Hôtel très propre. Roof top incroyable avec vue et bar tapas, idéal pour se poser en fin de journée. Personnel hyper attentif. Chambre petite mais bien faite avec place sous le lit pour les valises. Possibilité de prendre un petit déjeuner qualitatif à la carte sur place .

2026-06-11 via Nuitee
T
Troy solo_traveller us
7
2026-06-10 via Nuitee
J
Jessica couple us
7
2026-06-10 via Nuitee
P
P4509IBfatimam Friends getaway
10
Wonderful people!!
Pros:

We met two wonderful people who worked the front desk, Tamesha and Marcus. They were wonderful and so helpful! Marcus really went to great lengths and out of his way to ensure we had a good and comfortable stay. Tamesha was wonderful to talk to she was so fun and lively and also so amazingly helpful. I would definitely recommend staying here and will be coming next time I’m back in DC.

2026-06-07 via Tripadvisor