Motto by Hilton Washington DC City Center

Hotels
Motto
9.2 (2644 reviews)
627-631 H Street Northwest , Washington , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Accessibility
Cleanliness
Location
Great service
Cons:
Limited amenities like ice machines
Some negative service experiences

Categories

Cleanliness
9.24
The property was exceptional, it was spotlessly clean and modern, everything was perfect.
Service
9.21
Front desk staff were extremely kind and attentive, very welcoming and friendly.
Location
9.75
Perfectly located across from the subway station and within walking distance to major attractions.
Room Quality
8.9
Though the room was small, it had great features for storage and organization.
Amenities
8.93
Facilities were amazing, including a coffee machine, dishwasher, and smart TVs.
Value for Money
9.39
Unbelievable value for the location, especially during a holiday.
Food and Beverage
8.74
Standard quality for this hotel tier.
Overall Experience
9.41
Overall, an amazing experience; highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:24

Property Description

Modern Micro-Hotel Experience

Smart and Efficient Rooms
Experience comfort and convenience with 50-inch flat-screen TVs, in-room safes, and private bathrooms with custom bath amenities.

Prime Downtown Location
Located in Penn Quarter, steps away from the Gallery Place/Chinatown Metro, and within walking distance to Washington's iconic landmarks.

Ready to immerse yourself in the heart of DC? Book your stay at Motto by Hilton Washington DC City Center now!

Important information:

Please note that any damage to the property must be reported promptly. If the guest is found to be at fault for the damages, a charge will be applied to their chosen payment method.

Damages will be charged to the debit/credit card provided at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 2644 reviews
Cleanliness: 9.24
Service: 9.21
Location: 9.75
Room Quality: 8.9
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 8.74
Overall Experience: 9.41
C
Cook couple us
10
2026-04-18 via Nuitee
L
Laura couple gb
8
Good hotel in central location
Pros:

Good hotel in a great location with nearby subway access and walking distance to the major attractions in DC. Good service from check in desk (relocated us to a quieter floor, as we were originally under the rooftop bar and had arrived from a long int'l flight).

Cons:

Room was smaller than expected (knew it would be small but it was very small!). For this reason we would probably seek out a different hotel if returning to DC.

2026-04-18 via Nuitee
B
blakebB1860NE Business
10
Excellent Staff!
Pros:

Lizeth made my experience incredible. I had an early arrival and she helped me check in and accommodated everything I needed while staying here.

2026-04-16 via Tripadvisor
J
Juan José Agustín couple cl
8
Muy buena
Pros:

Location and staff

Cons:

Room a little small, but, it is what it is

2026-04-14 via Nuitee
I
Ibrahim solo_traveller be
8
Pros:

Wahington merkezde beyaz saraya 10 dakika yürüyüş mesafesinde. Restoranların olduğu cadde üzerinde çok merkezi bir konumda.

Cons:

En üst katta konakladım. Cuma akşamı rooftop da yüksek sesli müzikli eğlence vardı. Tüm müzik sesi odadaydı. Odada zaten kulak tıkaçları var bunun için. Tıkaçları takınca anca uyuyabildim. Ancak müzik sesi çok rahatsız ediciydi.

2026-04-14 via Nuitee
J
J1054ESstephenh Solo travel
8
small clean and functional
Pros:

The rooms are small but clean and functional. It was just what I needed for a busy work trip in DC. Staff was very friendly and helpful, especially Marcus and Darryl. I would recommend staying here to any solo traveler.

2026-04-13 via Tripadvisor
T
tracycM4455SC Business
10
Excellent employee at front desk, Darryl
Pros:

Excellent customer service from Darryl at the front desk. He was kind, patient (when I had to change my room and my keycard didn’t work) and welcoming.

2026-04-13 via Tripadvisor
S
SilviaDra1 Business
10
Excellent experience
Pros:

It a really nice hotel, excelent service
Front desk Mr Marcus very helpful
Attenders in the coffee restaurant are very nice, service is amazing
Very well located

2026-04-13 via Tripadvisor
C
carlcP9766OT Solo travel
10
Great Experience
Pros:

Ryan on 3rd shift had great customer service he has a easygoing personality.

2026-04-13 via Tripadvisor
J
Julianna couple us
8
Can’t wait to come back here again. Loved the rooftop
Pros:

Friendly staff, great location.

Cons:

Elevators took a long time.

2026-04-13 via Nuitee
B
Barrett couple us
10
2026-04-13 via Nuitee
W
willhH3614GR Family
10
Great affordable upscale experience
Pros:

Sofia, Lamek, Sean, Jessica, Adelphia, Daryl and the whole Motto staff are great and very professional! I stay here frequently for work and always a great experience. Very comfortable and centrally located. Great food and drink. Can’t beat the price for DC. Highly recommend.

2026-04-12 via Tripadvisor
A
ashleyhN1278ZR Couples
10
Great Micro Hotel
Pros:

Great experience and first time staying at a micro hotel. Enjoyed the clean and modern rooms. I accidentally booked my stay a day early and Marcus/Sofia did an amazing job helping me correct the issue. They went out of their way to make me feel like a valued Hilton Honors member. Thank you and I will definitely stay again!

2026-04-11 via Tripadvisor
P
Phillipa couple us
3
Pros:

Nothing

Cons:

We checked out after seeing the room. It was as small as a bathroom. The bed was small for 2 people.

2026-04-11 via Nuitee
S
Samantha solo_traveller us
5
Meh...
Pros:

It was within walkable distance of everything in downtown Washington DC, also very close to Capital One arena

Cons:

The pictures of the rooms are deceiving, the single bed fills up the entire room, there is nowhere to move, my husband and I were tripping over our suitcases the entire weekend. Also there is nowhere to park outside the hotel to check in or bring your luggage in because we parked outside the hotel and street cameras charged us a $100 traffic ticket

2026-04-11 via Nuitee
J
Jose couple us
10
2026-04-10 via Nuitee
A
April solo_traveller us
10
2026-04-09 via Nuitee
8
850leyrer Solo travel
10
Good hotel to stay in
Pros:

The hotel is small but very comfortable. The service is great. Lizeth and Sofia assisted me and they were very nice at all times. The location is perfect, in Chinatown, were you have a lot of options to eat nearby and also a metro station. The hotel has a restaurant and they do happy hour! The rooms are very nice with everything that you need. I highly recommend this place if you come to DC!

2026-04-08 via Tripadvisor
R
Raviraj family_with_children fr
9
2026-04-08 via Nuitee
D
Danny Alexander couple co
10
Pros:

La atención de Liset y Sophia muy buena, gracias a las dos por su apoyo.

2026-04-08 via Nuitee