Motto by Hilton Washington DC City Center

Hotels
Motto
9.2 (2559 reviews)
627-631 H Street Northwest , Washington , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Accessibility
Cleanliness
Location
Great service
Cons:
Limited amenities like ice machines
Some negative service experiences

Categories

Cleanliness
9.24
The property was exceptional, it was spotlessly clean and modern, everything was perfect.
Service
9.21
Front desk staff were extremely kind and attentive, very welcoming and friendly.
Location
9.75
Perfectly located across from the subway station and within walking distance to major attractions.
Room Quality
8.9
Though the room was small, it had great features for storage and organization.
Amenities
8.93
Facilities were amazing, including a coffee machine, dishwasher, and smart TVs.
Value for Money
9.39
Unbelievable value for the location, especially during a holiday.
Food and Beverage
8.74
Standard quality for this hotel tier.
Overall Experience
9.41
Overall, an amazing experience; highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:24

Property Description

Modern Micro-Hotel Experience

Smart and Efficient Rooms
Experience comfort and convenience with 50-inch flat-screen TVs, in-room safes, and private bathrooms with custom bath amenities.

Prime Downtown Location
Located in Penn Quarter, steps away from the Gallery Place/Chinatown Metro, and within walking distance to Washington's iconic landmarks.

Ready to immerse yourself in the heart of DC? Book your stay at Motto by Hilton Washington DC City Center now!

Important information:

Please note that any damage to the property must be reported promptly. If the guest is found to be at fault for the damages, a charge will be applied to their chosen payment method.

Damages will be charged to the debit/credit card provided at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 2559 reviews
Cleanliness: 9.24
Service: 9.21
Location: 9.75
Room Quality: 8.9
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 8.74
Overall Experience: 9.41
K
Kathryn solo_traveller us
10
Overall a decent weekend stay.
Pros:

It was close to the capital one arena

Cons:

The rooms were a little small but we expected that so it was okay. The crimson restaurant wasn’t the greatest service.

2026-03-06 via Nuitee
C
Catherine solo_traveller us
5
Great location for after the concert but disappointed due to chaos at night
Pros:

Location, clean

Cons:

no communication during or after 3 am fire alarm, no coffee available until 6:30

2026-03-06 via Nuitee
L
Linda family_with_children us
9
2026-03-06 via Nuitee
S
Siyan family_with_children us
7
2026-03-05 via Nuitee
A
Alaiyah couple us
9
2026-03-05 via Nuitee
N
Noah couple us
5
2026-03-03 via Nuitee
A
Amanda couple us
8
2026-03-03 via Nuitee
G
Greg solo_traveller ca
10
Excellent stay in a prime location
Pros:

Great location. Friendly staff. Close to public transport. Comfy bed.

Cons:

Nothing

2026-03-02 via Nuitee
C
Crawford couple us
9
It was nice just enough room for one
Pros:

The cleaninss

2026-03-02 via Nuitee
J
Jim couple us
8
Overall, very pleasant.
Pros:

Clean room, close to the Arena.

Cons:

Room was TINY! Wasn’t expecting it to be so small. Room had everything that we needed (except a coffee maker) but was very small. Not much space to move around but it was acceptable for a one night stay.

2026-03-01 via Nuitee
G
Greg solo_traveller nz
10
Great accommodation - recommended
Pros:

Everything. These rooms are not large, but they are great. Clean, comfortable and great location.

Cons:

Had to leave!

2026-03-01 via Nuitee
B
Brendan solo_traveller au
9
Cons:

Bathroom not sealed from the main room.
Not clearly signed where the gym was.

2026-03-01 via Nuitee
M
Mauerer couple us
8
2026-02-28 via Nuitee
J
Justin solo_traveller us
5
It was doable for the night i needed there
Pros:

Close to the event i was there for

Cons:

The staff giving me a hard time on my id the room was small no space

2026-02-27 via Nuitee
C
cauamendes family_with_children de
10
2026-02-27 via Nuitee
J
João Gabriel solo_traveller br
10
2026-02-26 via Nuitee
A
Attman family_with_children nl
10
Wonderful hotel in DC
Pros:

Location is nice and very accessible with the metro, staff members are extremely friendly. The room felt slightly smaller, but can't complain at all.

Cons:

Would have been nice if they provided a microwave, but not a big issue.

2026-02-26 via Nuitee
A
Arnaldo couple br
9
2026-02-25 via Nuitee
A
Augustine solo_traveller us
7
good
Pros:

room was clean

Cons:

I wish there was more light in the room. it was so dark I could barely see anything. I also wish there was a mini refrigerator and coffee maker in the room.

2026-02-24 via Nuitee
N
Nicolas couple co
9
2026-02-24 via Nuitee