Hotel Casa Turquesa

Hotels
8.4 (293 reviews)
Calle 30 de Junio , Flores , gt

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Laundry
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small room size
Noise from nearby clubs
Cleanliness issues

Categories

Cleanliness
7.79
Several complaints about room cleanliness, mentioned cockroach and musty room.
Service
9.26
Generally positive feedback about staff friendliness; issues with booking noted.
Location
9.3
Highly praised for its proximity to restaurants and attractions, but near nightlife.
Room Quality
7.25
Complaints about small room size and noise complaints.
Amenities
8.28
Good pool, breakfast noted, but some amenities like climate control are lacking.
Value for Money
8.24
Offers decent value, but basic accommodations for the price.
Food and Beverage
8.79
Breakfast served was well-liked and varied.
Overall Experience
8.26
Overall good experience overshadowed by noise and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:25

Property Description

Welcome to Hotel Casa Turquesa, a charming 3-star property in Flores!

Terrace and Outdoor Pool: Enjoy the stunning views from our terrace and take a refreshing dip in our outdoor swimming pool during your stay.

Comfortable Accommodation: Our air-conditioned rooms with private bathrooms ensure a comfortable and relaxing experience for all guests. Wind down in front of the flat-screen TV available in each room.

Convenient Amenities: Benefit from our 24-hour front desk, tour desk, and currency exchange services, making your stay hassle-free. Additionally, take advantage of our paid airport shuttle service for a seamless travel experience.

Book your stay at Hotel Casa Turquesa now and make unforgettable memories in Flores!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 293 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.25
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 8.26
H
Hendrik solo_traveller nl
7
Pros:

Personeel, eigen badkamer, air-conditioning, uitstraling entree ontbijt

Cons:

Herrie van clubs in de buurt. Er zaten geen ramen in de kamer.

2026-08-24 via Nuitee
A
alma couple es
9
2026-08-21 via Nuitee
A
Arturo extended_group es
8
2026-08-20 via Nuitee
A
Ayesha family_with_children gb
9
Wonderful Flores getaway
Pros:

Beautiful sunset view from the terrace, great location (close to Getaway Travels who we used to book the Tikal tour with, do laundry and transport to Antigua), nice pool with access to neighbouring hotel’s pool and breakfast included.

Cons:

Room was cosy for 3 people (2 adults and a child) - especially coming from Mexico but it was clean and comfortable.

2026-08-16 via Nuitee
M
MARIA solo_traveller es
7
Pros:

Hotel bien ubicado, buena relación calidad precio

Cons:

Los baños huelen bastante mal, habían telarañas en la habitación.

2026-08-15 via Nuitee
I
Isabel solo_traveller co
9
Merecido descanso después de recorrer Tikal
Pros:

El servicio al cliente siempre dispuesto, las camas cómodas, impecables y limpias

Cons:

Me hubiera gustado tener una mejor vista del Lago desde la ventana de la habitación.

2026-08-11 via Nuitee
A
Ainhoa extended_group es
6
Un hotel normalito
Pros:

La limpieza se hacía todos los días, ofrecen recogida y traslado al aeropuerto y hay aire acondicionado. El personal te ayuda en lo que necesites

Cons:

Esta al lado de una discoteca y no hay buena insonorizacion. Nos cambiaron de habitación para la última noche. La piscina se veía algo turbia. El aire acondicionado no tiene mucha fuerza. En las fotos se veía más nuevo

2026-08-10 via Nuitee
F
Fredy Valencia solo_traveller co
8
Pros:

Ubicación

Cons:

Las ventanas no abren. El baño ventilador por doctora muy ruidoso

2026-08-10 via Nuitee
C
Caoilfhionn couple gt
7
Great place, would recommend!
Pros:

The view from the room was beautiful! Rooms are small but we spent very little time in it so no problems there. Facilities are clean and the staff are very kind! The pool was refreshing, and the shuttle and included breakfast really stood out. Overall would recommend.

Cons:

The lanchas turn into party boats in the evening so they are constantly circulating and blasting music. It was loud but not much to be done about it, you would hear it no matter where you are!

2026-08-10 via Nuitee
A
Andres couple co
10
Excelente hotel
Pros:

Buena ubicación y traslado del aeropuerto, el desayuno variado y bueno

Cons:

Todo estuvo ok

2026-08-07 via Nuitee
C
Camilo solo_traveller mx
10
Pros:

Gracias por su atención y servicio

2026-08-06 via Nuitee
Q
Quesada solo_traveller cr
8
2026-07-22 via Nuitee
R
Renske solo_traveller nl
7
Prima hotel
Pros:

Het was centraal gelegen, het zwembad erbij is heerlijk en de airco’s werken ook goed!

Cons:

Als je beneden slaapt, hoor je alles. Ook werd mijn hele badkamer nat door de slecht werkende douche. Hij was wel lekker warm!

2026-07-20 via Nuitee
C
Cristina couple co
9
Descanso cerca al lago
Pros:

Excelente ubicación

Cons:

Las indicaciones para ir a Tikal no fueron precisas con relación a los precios de entrada a la reserva

2026-07-12 via Nuitee
C
Camilo solo_traveller mx
10
Pros:

Muchas gracias por la atención

2026-07-07 via Nuitee
K
Karina couple us
9
2026-06-25 via Nuitee
E
Edward Oviedo solo_traveller co
10
2026-06-19 via Nuitee
M
Martha solo_traveller nl
9
Prima
Pros:

Prima locatie, dicht bij het I Love Petén sign waar alle tour bussen stoppen. Dichtbij de restaurantjes.
Lekkere warme douche, schoon, aardig personeel, geen herrie ‘s nachts, de mogelijkheid voor ontbijt box als je erg vroeg vertrekt is goed geregeld.
Mogelijk om extra water in de lobby te pakken indien nodig

Cons:

Kan niets verzinnen

2026-06-11 via Nuitee
F
Fernando solo_traveller gt
8
Agradable
Pros:

La ubicación, el personal muy amable y el aire acondicionado

Cons:

La ubicación de la habitación ya que estuve en primer nivel cerca de la recepción y el control de la TV no funcionaba bien

2026-06-08 via Nuitee
J
Jose Pablo solo_traveller gt
10
Pros:

Las instalaciones y el personal son espectaculares.

2026-05-25 via Nuitee