Holiday Inn Express & Suites - Houston NW - Cypress Grand Pky by IHG

Hotels
Holiday Inn Express
9.1 (458 reviews)
21410 Fairfield Place Drive , Cypress , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great breakfast options
Friendly staff
Convenient location
Cons:
Cleanliness issues in some rooms
Room amenities not fully functional
Limited gym equipment

Categories

Cleanliness
8.43
Some reviews indicated issues with cleanliness, including a room that was dusty and dirty.
Service
9.9
Front desk staff received positive feedback, and the overall service was noted to be helpful.
Location
9.44
Many reviews praised the convenient location, being central to various attractions.
Room Quality
8.39
Some complaints regarding room conditions, such as issues with AC and cleanliness.
Amenities
8.92
General sentiment is positive, but improvements were mentioned for gym equipment and hot tub availability.
Value for Money
8.88
Overall value seemed acceptable, though there were concerns about some amenities.
Food and Beverage
9.43
Breakfast received consistent praise for quality and variety.
Overall Experience
9.4
Guests reported enjoying their stay overall, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:28

Property Description

Luxurious Accommodations

Located in Cypress, just 47 km from Houston, Holiday Inn Express & Suites - Houston NW - Cypress Grand Pky offers a lavish stay with air-conditioned rooms featuring flat-screen TVs and private bathrooms.

Convenient Amenities

Guests can enjoy the outdoor pool, fitness centre, and business centre during their stay. The hotel also provides free private parking for added convenience.

Nearby Attractions

Explore the area with ease as Houston Premium Outlets is a short 450 m away and Prairie View A&M University is within a 31 km distance. Plus, with George Bush Intercontinental Airport just 40 km from the property, traveling is a breeze.

Book your stay at Holiday Inn Express & Suites - Houston NW - Cypress Grand Pky for a delightful and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 458 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.44
Room Quality: 8.39
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 9.43
Overall Experience: 9.4
C
Cruz family_with_children mx
10
2026-04-04 via Nuitee
C
chorilon family_with_children ve
10
Pros:

Staff, facilities, cleaning

2026-03-24 via Nuitee
O
Obdel solo_traveller be
7
Very nice
Pros:

L accueil et propreté

Cons:

Dejeuner un peu moins varié mais top

2026-03-17 via Nuitee
R
Roberto Catriao family_with_children cl
9
Pros:

Comodidad, ubicación, limpieza y atención.

Cons:

Deben mejorar el desayuno.

2026-03-16 via Nuitee
A
Akie family_with_children jp
10
2026-03-13 via Nuitee
M
Maria extended_group us
10
Confortable!!
Pros:

Close to a mayor highway and restaurants and it was clean plus Tracey the person at the front desk was very amiable and helpful.

Cons:

At some hours it can be noisy but depends on the time of the year.

2026-03-09 via Nuitee
J
Jessica couple us
10
2026-03-05 via Nuitee
S
Sandra couple us
8
Great place to stay
Pros:

Convenient to destination

Cons:

Breakfast selection

2026-01-30 via Nuitee
Y
YLIA family_with_children mx
8
Excelente
Pros:

Limpieza, comodidad, amabilidad del personal

2026-01-30 via Nuitee
G
Gabriel family_with_children cn
10
2026-01-20 via Nuitee
T
Tracie couple us
10
2026-01-19 via Nuitee
D
Diana couple us
5
Decent. Slept terrible. Ate the breakfast. Lots of good choices
Pros:

The staff was nice.
The breakfast was great.

Cons:

I had a hard time with the room AC. It was musty/moldy and my asthma was triggered. I didn’t sleep well. The bed also was not a great match for me.

2026-01-19 via Nuitee
M
mik couple us
9
2026-01-19 via Nuitee
S
Susan couple us
10
2026-01-14 via Nuitee
C
Celia couple us
10
2026-01-08 via Nuitee
C
Celia couple us
9
2026-01-06 via Nuitee
R
Reginald solo_traveller us
10
2026-01-04 via Nuitee
S
Susan couple us
10
Great Stay
Pros:

Nice location and very clean. Great Breakfast

Cons:

Nothing

2025-11-22 via Nuitee
G
Gabriela Minu family_with_children mx
9
Pros:

Ubicación

Cons:

El sistema de aire acondicionado

2025-11-19 via Nuitee
P
Prado couple us
10
2025-11-13 via Nuitee