Czarny Kamień Resort & SPA

Hotels
9.5 (1563 reviews)
Wojska Polskiego 11 , Szklarska Poręba , pl

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Clean facilities
Good food variety
Relaxing location
Cons:
Small pool area
Limited room space
Occasional service issues

Categories

Cleanliness
9.69
Cleanliness was mentioned positively in several reviews, indicating a well-maintained environment.
Service
9.99
Many reviews praised the helpfulness and friendliness of the staff.
Location
9.7
The location received positive feedback, particularly for its suitability for winter relaxation.
Room Quality
8.65
Some feedback noted issues with room dimensions and setups, affecting overall satisfaction.
Amenities
9.68
Amenities were generally well-received, though some areas like the spa had critiques.
Value for Money
9.14
Mixed reviews on pricing related to food offerings affected the perception of value.
Food and Beverage
9.19
Variability in food quality was noted; some dishes were excellent, while others were lacking.
Overall Experience
9.99
Overall satisfaction was very high, with a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:22

Property Description

Luxurious Spa Facilities

Aparthotel Czarny Kamień Resort & SPA offers a truly indulgent experience with its spa facilities, including indoor and outdoor swimming pools, jacuzzis, saunas, and a gym. Unwind and pamper yourself in the serene surroundings of the resort.

Gourmet Dining Options

Indulge in a culinary journey at the hotel's restaurant, where you can savor delicious buffet meals for breakfast and dinner or opt for a la carte dishes. Enjoy a variety of flavors and dishes crafted by skilled chefs during your stay.

Outdoor Adventures

Located near the forest, the property provides easy access to exciting outdoor activities such as skiing and cycling. Explore the natural beauty of Szklarska Poręba, with attractions like the Kamieńczyk Waterfall and Dinosaur Park just a stone's throw away.

Experience luxury, relaxation, and adventure at Aparthotel Czarny Kamień Resort & SPA. Book your stay now for an unforgettable getaway.

Important information:

Please note that the guests who stay for at least 5 days receive a one time free cleaning service which includes the exchange of towels and bed linen. Any additional bed linen and towel exchange are available upon prior confirmation by the property and come with a surcharge of PLN 190.

Please note there is no elevator in the historical part of the property.

When making a payment at the property guests will be required to use the same card used while making a reservation.

The swimming pool is open all year round. The outdoor pool in the winter season serves as a swimming pool for winter swimming. It's cleaned.

Please note that the restaurant is closed on 31 December 2025. You can contact the reception to book New Year's Eve gala dinner.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Sun, Sep 28, 2025 until Fri, May 1, 2026
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WRO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for 60 zł per person per stay when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for 300 zł per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 1563 reviews
Cleanliness: 9.69
Service: 9.99
Location: 9.7
Room Quality: 8.65
Amenities: 9.68
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.99
J
Jan family_with_children pl
9
2026-03-13 via Nuitee
B
Biuro Rachunkowe Lex Fiscalis family_with_children pl
10
2026-03-12 via Nuitee
J
Joanna couple pl
10
2026-03-12 via Nuitee
B
Barbora Cvečková family_with_children cz
8
Relax v lese
Pros:

Apartman veľmi pekný, priestranny a čistý.
Nádherné okolie, v noci tam pobehovali srnky, je to veľmi kľudné na zrelaxovanie a pešo kúsok od centra.

Cons:

Pri saunách chýbala odpočinková zóna, človek si nemá kam sadnúť. Takisto tam neboli poháre na nabranie vody.
V parnej saune veľa ľudí nevedelo, ako ju aktivovať, možno by sa tam mal dat návod na stenu pre ľudí, ktorí sauny veľmi nevyužívajú.

2026-03-10 via Nuitee
O
Olga couple pl
10
2026-03-10 via Nuitee
C
Christoph family_with_children de
9
2026-03-10 via Nuitee
M
Mike Wolfgang family_with_children de
10
2026-03-10 via Nuitee
D
Denisa family_with_children cz
10
2026-03-09 via Nuitee
J
Julia couple pl
1
Żałuję przyjazdu
Pros:

Nic, najgorsze miejsce w jakim byłam skończyłam pobyt w połowie planowanego

Cons:

Smród na basenie, prawie nic nie działało, ciasne korytarze

2026-03-09 via Nuitee
G
Grzegorz family_with_children pl
10
2026-03-08 via Nuitee
T
Tomasz family_with_children pl
10
2026-03-07 via Nuitee
S
Szymon family_with_children pl
9
2026-03-07 via Nuitee
F
Filip family_with_children pl
8
2026-03-07 via Nuitee
M
Mojmir family_with_children cz
10
Dobre misto, prijemny pobyt
Pros:

Vyhled z pokoje

Cons:

Detsky zupan by byl fajn. A trochu vice hracek v detskem koutku pro trochu vetsi deti

2026-03-06 via Nuitee
M
Mizhenina family_with_children pl
9
2026-03-05 via Nuitee
M
Maciej couple pl
10
2026-03-05 via Nuitee
K
Katarzyna couple pl
3
Jestem zawiedziona.
Pros:

Sniadanie.

Cons:

Jestem bardzo zawiedziona, przyjechałam tu po raz 3. Wybrałam ten hotel w ramach walentynkowego wyjazdu z chłopakiem bo byłam zadowolona z wcześniejszych wizyt.
Kupiliśmy droższy apartament a nie dostaliśmy nawet balkonu, UWAGA - za balkon robiło wyjście na plac zabaw wprost z sypialni. Nie wiem co było motywacją umieszczenia nas w tym pokoju, ale nie mamy dzieci, a ich pisk z rana zaburzał poczucie relaksu.
Chłopak dowiedział się że powinno się to zgłosić przy zamawianiu pokoju- CZY TO NIE POWINNO BYĆ NORMĄ W 5 gwiazdkowym hotelu???
Poza tym brak ciepłej wody z rana. O godzinie 8, gdzie o tej porze zaczyna się śniadanie. Także dodatkowo opóźnia to plany na cały dzień.
Cały ten wyjazd to jakiś ŻART.

2026-03-03 via Nuitee
W
Wojciech family_with_children pl
10
2026-03-03 via Nuitee
D
Darya couple pl
10
2026-03-02 via Nuitee
B
Bernadeta family_with_children pl
9
świetny hotel , polecam
Pros:

obiekt bardzo czysty, personel znakomity, basen z ciepłą wodą, śniadania jak i restauracja na najwyższym poziomie

Cons:

brak windy w naszej części hotelu. Chodzenie z małymi dziećmi kilka razy dziennie na czwarte piętro było nieco trudne. Basen dość mały. Przy pełnym obłożeniu tłok.

2026-03-02 via Nuitee