Portland Harbor Hotel

My daughter and I stayed here while visiting the Old Port. The room was exactly as described and we had a lovely secluded patio that was surrounded by greenery. The hotel has a wonderful pantry on floors 2-5 which offer filtered water, sparkling water, and coffee along with breakfast pastries, yogurt, granola bars, and fruit as well as cookies in the afternoon. They charge a daily resort fee but let you apply charges in the hotel toward that amount. We got drinks and snacks from the market that were covered by the daily resort fee so we did not pay anything additional. The outdoor garden area is lovely and relaxing. Other than hearing planes overhead (as they're not far from the airport), it was a quiet oasis in the middle of Portland. Our bedroom was well appointed and nicely maintained/very clean. We had not problems sleeping as our room (which was not facing the road) was very quiet. The staff at the front desk was very helpful and friendly. I would definitely stay here again.

Location is great for walking and the staff is well intentioned.

Centrally located, walkable, and convenient to everything. We really appreciated the terrace garden and pantry with snacks for guests. Kind and helpful staff

Great location to the shore area with restaurants and shops. The room was very nice with plenty of room for luggage and working area. Parking is in a garage across the street which is a pain but it's better than trying to find a parking spot on the street.

Nice room size and clean!

Very beautiful interior, loved the nautical vibe. The refreshments and snacks were a surprising bonus. We enjoyed the location which was close to everything. Valet parking was convenient. We had a lovely breakfast in the on-site restaurant and several custom coffees...all were excellent. Tavis our waiter was very pleasant and attentive. We loved the outdoor patio in the evening and live music.

We really liked our stay here. As others have said, the location for exploring the harbor and Old Port shops and restaurants is perfect. Services from the front desk (Simone and John), restaurant wait staff, housekeeping and valet were all very good. Our room was quiet and faced the inner garden. We had a separate bath tub and shower. The shared pantry for our floor was just what the doctor ordered, with complimentary hot beverages and snacks (you could get a light breakfast from the pantry and/or dine in the restaurant).

Complaints in other reviews about the $35/day destination amenity fee seem ill-founded, as the hotel is upfront and includes this fee when quoting your rate during the reservation process. Similar to other lodgings that sometimes include a daily credit to be used for breakfast, this fee is given back to guests as a daily credit. PHH goes further by allowing guests to use the $35/day credit for other hotel restaurant meals or in the hotel store, which in our book makes it better than those other places. Just make sure you use the credit, because it’s ‘use-it-or-lose it’.

Our only critiques are that while the valets provided excellent service, $45/day seemed a tad overpriced, and that the word “Arrivals” posted over the parking structure entry/exit is a little confusing since the hotel’s name is only displayed at the opposite end of the building (depending on which direction you approach the hotel it’s not clear that this is the arrival area for the PHH).

If returning to Portland, we’d happily stay at the Portland Harbor Hotel again.

This hotel is definitely not 4.5 stars. Rooms clean but it's all very tired looking. One
slow elevator for the entire hotel. No coffee makers in each room, only on each floor.
Not all were working. Way too much large bulky furniture in the room. Noise from the street was LOUD until very late at night. For the amount they charge, it's definitely NOT worth it.

everything went smoothly

location

Beautiful back patio, gorgeous lobby and restaurant. Spacious and well decorated room. Spectacular service by our hosts from check-in to check-out.

That it was a roof over our heads for the night..

Staff helpful. Snack bar nice concept. Location fir walking. Bikes available as complementary

dont stay here. The fees and charges are misleading, ridiculous and not worth it at all.

$45 valet charges on top of $35 nightly charges for "destination amenities"

the lights flickered in our room, the tv is years old and had touchy service, and the food and drinks are insanely priced.

Beautiful building close to everything.

Located right in downtown Portland, the location is walking distance to most of Portland attractions, hotel was very clean and great service.