Portland Harbor Hotel

Everyone did everything possible to help us and make our stay a good one. We had two dogs, they were welcomed. The room was pleasant. No tacky Art.

Greetings. I am an extraterrestrial visitor from Planet Reasonable Exchange, currently studying Earth’s “hotel” customs. I regret to inform my superiors that this location appears less like lodging and more like a highly evolved money-extraction experiment.

Upon arrival, the humans demanded a $35-per-day “resort credit.” Fascinating concept. The credits must be used *the same day* or they self-destruct. Why? Unknown. On my planet, currency does not evaporate if you fail to buy an overpriced snack within 24 hours. This practice has left me… confused.

Every activity seems to trigger another offering to the Money Gods. Desire to exist on the property? Fee. Need something basic? Fee. I avoided making eye contact with the lobby furniture in case it charged me for emotional support.

The most perplexing part: the staff. They are kind. Pleasant. Helpful. Clearly excellent humans. Yet they calmly explain these fees as if this is all very normal and not an elaborate social experiment designed to see how much a guest will tolerate before questioning reality.

In conclusion, this is not merely a hotel. It is a case study in advanced pocket siphoning, disguised as hospitality. I will be reporting back to my planet that Earth businesses sometimes operate on a “use it or lose it” philosophy, and that logic is optional.

End transmission.

Great staff. Bar was fun for pre dinner drinks. Great location to walk all around old port. Loved getting hot chocolate and coffee at the pantry on each floor.

The hotel was in the middle of all the best spots in town, bars and restaurants, cute boutiques and vintage stores and it was right on the harbor so we bought some fresh seafood from the wharf on our way home. They upgraded us to a junior suite for our anniversary making it that much more special for us. They left candy and a note welcoming us. Also the $35 credit towards room service or at their bar and restaurant was such a special treat. We felt like royalty!

The rooms were immaculate and the staff were incredibly friendly. They happily let us check in early. The food at the restaurant was delicious and the chef even opened an hour early to serve my husband and I. There was a food credit for the restaurant provides with our stay which was lovely. The location is phenomenal, with the best sushi restaurant in town attached to the hotel (you don’t even need to step outside). The beds were comfortable and the king executive suite was the nicest hotel room we have ever stayed in.

Great restaurants within walking distance. Our room was on 1st floor and if we go there again we'll request that floor again & had comfortable love seat. So convenient. Lobby, entrance & garden so nice.

Nice patio and a great place for meals

The outside seating area was good, as was location. Good, free coffee available all day. The rooms have hard wood floors, and are clean. For a Portland hotel - and we've stayed in a lot of them at this point - this is one we'd consider going back to.

I always wanted to have drinks and food out on the terrace by the fire. Finally able to do it and we decided to book a room for my girlfriend‘s birthday. It didn’t disappoint.

The room was beautiful, the bed was not that comfortable, but everything else was excellent

Beautiful. Great location.

Wonderful experience the Hotel and staff very accommodating centrally located. Will come back again.

Friendly, knowledgeable, professional staff, charming nautically themed rooms and lot of extras made for a comfortable and very enjoyable experience even though we were there for surgical medical appointments at Maine Medical Center.

We stayed here the week after Christmas. The hotel itself is great. Right downtown, nice rooms, coffee and cookies on every floor. Really good breakfast in the morning. Due to bad weather coming in, we had to come a day early. We were told to book separately from our reservation. That was no problem, we did so. I booked with one credit card and then when we got to the hotel used a separate credit card for the valet. Upon checking out, I confirmed that everything was to go on the original credit card that I used to book, not the one I had used for the valet. They confirmed the card number and we left. A week later, I look at my credit card account and sure enough they charged the wrong card. Had to call the hotel, explain the situation, in which I barely got an apology. Lack of details, customer service, and paying attention will keep us away from this hotel in the future.