Facilities

Free breakfast
Area shuttle (surcharge)
Free WiFi
Terrace
Garden
Luggage storage
Continental breakfast
Concierge service
Wheelchair accessible
Picnic area
See all facilities

Review Highlights

Pros:
Great view
Friendly staff
Nice pool
Eco lodge feel
Cons:
AC not working
Rude service
Seaweed on beach

Categories

Cleanliness
8.25
Beach was full of seaweed and ac issues were reported.
Service
9.22
Friendly and welcoming staff; however, there were issues with response to complaints.
Location
10
Great view of the ocean, nice breeze, and walking on the beach.
Room Quality
8.71
AC issues negatively impacted experience; otherwise decent.
Amenities
9.24
Nice pool and eco lodge feel with lunch and drinks by the pool.
Value for Money
8.7
Paid extra for AC but did not meet expectations.
Food and Beverage
9.75
Breakfast at nearby El Zebra was a favorite; good lunch options.
Overall Experience
9.74
Despite some issues, the overall experience was enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:12

Property Description

Indulge in Relaxation
Treat yourself with massages and body treatments at Nueva Vida de Ramiro. After a day at the private beach, take a dip in the outdoor pool.

Convenience at Your Fingertips
Enjoy complimentary wireless internet access and other amenities like concierge services and wedding services. Dine at the restaurant, unwind at the bar/lounge, or savor snacks at the cafe.

Comfort and Exploration
Feel at home in the individually decorated guestrooms with furnished balconies. Explore nearby attractions easily with the area shuttle service. Book your stay now at this beachfront paradise.

Important information:

  • 24-hour pool access
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.2
Based on 140 reviews
Cleanliness: 8.25
Service: 9.22
Location: 10
Room Quality: 8.71
Amenities: 9.24
Value for Money: 8.7
Food and Beverage: 9.75
Overall Experience: 9.74
W
Wayne
10
Pros:

Amazing

2025-10-01 • via Nuitee
P
Patricia
10
Pros:

Right in front of the ocean

2025-09-19 • via Nuitee
M
Mikila
10
Idyllic Caribbean stay
Pros:

We stayed in a bungalow with an unobscured view of the sea. It was magical.
Went out of season so wonderfully peaceful and private.
The staff were really helpful and couldn’t do enough for us.
The included breakfast was delicious.
Would love to come back one day.

2025-09-10 • via Nuitee
J
Julie • partner
10
Pros:

This place was just perfect for us. Great view of the ocean and pool. Nice breeze at night. Lovely grounds and walking every morning on the beach. Our favorite place for breakfast was at El Zebra next door. We snorkeled and dove at nearby Akumal. Great trip.

2025-08-09 • via Nuitee
N
Navin • family
10
Pros:

It was very nice. And quiet. I love nature and the turtles were seen almost very night right outside. And they had a nice pool to relax while looking at the ocean. Thy even served lunch and drinks in the afternoons by the pool. Very zen

2025-07-27 • via Nuitee
E
Emery • family
2
Pros:

I liked nothing. They were rude. Inconsiderate the ac didn’t work.

2025-07-14 • via Nuitee
C
Christine • friends
2
Pros:

My friends and i booked this place for one of my friends 50th birthday. I payed extra for the AC services . The first night was extremely hot. The beach was full of seaweed. Early morning, we voiced our concerns to the front desk and the only thing he could say is that if we're not happy he can give us early check out but we will have to go through expedia to get a refund for the next 5 days. Unfortunately, we were forced to book another place. They refused to give us documentation that we checked out early.

2025-07-13 • via Nuitee
A
Aaron • family
10
Pros:

Wonderful

2025-06-28 • via Nuitee
L
Louis
10
Pros:

Great eco lodge feel, friendly and welcoming staff. Security presence on beach, I’d come back without hesitation.

2025-06-22 • via Nuitee
K
kelly
8
Pros:

You cannot beat the price for staying directly on the beach. My one complaint is more about Tulum than the property itself. The noise from the parties and clubs around the area can be heard throughout the night and also all of the prices of food are astronomically high compared to the rest of Mexico and even when I stayed in Akumal. Therefore, you save money on the hotel cost, but spend so much just to eat. I stayed in one of the bungalows at the edge of the property and felt relatively safe as a single woman.

2025-06-11 • via Nuitee
M
Marisa • partner
10
Pros:

My husband and I absolutely loved our bungalow. It was a magical place, private, safe, and surrounded by nature.
We had four stays while in the Cancun/Tulum area and this one was our most favorite.

2025-06-09 • via Nuitee
P
phinjo • partner
10
Pros:

Great place for stay.. great housekeeping service and staffs were really nice

2025-06-05 • via Nuitee
E
Elena
4
Pros:

Mixed feelings. I had a good time at the hotel and the breakfast was fine. I was given a room I hadn't booked. There were two large rats scurrying around the room. It was a very bad experience. They changed my room.

2025-06-03 • via Nuitee
N
Nicole • partner
10
Pros:

Really beautiful property. Nice and secluded. Delicious breakfast.

2025-06-03 • via Nuitee
B
Bianca
10
Pros:

Loved it!!!

2025-06-02 • via Nuitee
V
VERONICA • partner
10
Pros:

Great and beautiful place to stay in Tulum.

2025-05-14 • via Nuitee
E
Elizabeth • family
8
Pros:

We loved our stay here. This is a rustic cabin, so you have to be into that. Staff is wonderful and we enjoyed our stay.

2025-05-13 • via Nuitee
J
Joanie
10
Pros:

This place is an amazing getaway! We had an oceanfront room with the pool close by and everything was absolutely perfect.The place is clean, well decorated, and has everything you need including a fridge and fans to make your stay comfortable The staff was excellent and could not have been more helpful. My son mentioned that it was my birthday and they knocked at my door in the morning with a candle, coffee, cup cake and a birthday recording on a cell phone of happy birthday. Very sweet and very thoughtful. We will certainly be back.

2025-05-11 • via Nuitee
R
rickhowe • Couples • us
10
I really need to go back
Pros:

I have NEVER felt so relaxed on vacation. Perfect little place, where the rustic nature is a complement. We were in the Ola Suite (#14) and I will dream forever about sitting on our front porch (TEN FEET FROM THE BEACH!!!) drinking morning coffee and watching the sun rise. HIGHLY HIGHLY RECOMMENDED! And Ricardo at the front desk was a wonderful host - much more than a front-desk guy!

2025-05-04 • via Tripadvisor
R
Richard • partner
10
Pros:

I have NEVER felt so relaxed on vacation. Perfect little place, where the rustic nature is a complement. We were in the Ola Suite (#14) and I will dream forever about sitting on our front porch (TEN FEET FROM THE BEACH!!!) drinking morning coffee and watching the sun rise. HIGHLY HIGHLY RECOMMENDED!

2025-05-04 • via Nuitee