Hotel Santika Mega City Bekasi

Hotels
Santika
7.9 (56 reviews)
Mega Bekasi Hypermall, Jl Jend Ahmad Yani No. 1 Bekasi , Bekasi , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Tasty breakfast
Cons:
Smoking smell in room
Promotional messages after stay

Categories

Cleanliness
6.54
Room was noted to have a smoking smell despite request for non-smoking.
Service
8.51
Staff are friendlier and helpful.
Location
9.05
Great location with a mall nearby.
Room Quality
7.5
Generally well-maintained, but cons mention some issues.
Amenities
8.03
Includes a mall with various shopping and dining options.
Value for Money
7.99
Offers good value considering the location and amenities.
Food and Beverage
8.04
Breakfast offerings are comprehensive and food is tasty.
Overall Experience
7.51
Overall experience was positive despite minor issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:34

Property Description

Convenient Location:
Located just 5.4 km from Grand Galaxy Park in Bekasi, Hotel Santika Mega City Bekasi offers easy access to popular attractions.

Impressive Amenities:
Enjoy a range of amenities including a fitness centre, free private parking, a garden, restaurant, outdoor swimming pool, and a 24-hour front desk.

Family-Friendly Features:
With a kids' club available, along with room service and free WiFi, Hotel Santika Mega City Bekasi ensures a comfortable stay for guests of all ages.

Book your stay at Hotel Santika Mega City Bekasi for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 56 reviews
Cleanliness: 6.54
Service: 8.51
Location: 9.05
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 7.51
N
Nandang couple id
9
2026-03-10 via Nuitee
Y
Yarah couple id
8
2026-02-28 via Nuitee
D
Dian solo_traveller ae
7
2026-01-19 via Nuitee
I
IKA AGUSTINA solo_traveller jp
7
2026-01-19 via Nuitee
A
Artur solo_traveller pl
7
Amazing
Pros:

I like the fact that below this hotel is a mall and in the neighbourhood even more malls!

Cons:

The hotel staff keep messaging me on WhatsApp with promotional stuff after my stay.

2025-10-20 via Nuitee
V
Vicky solo_traveller id
5
2025-10-02 via Nuitee
S
Susanto extended_group id
7
Kenyamanan pelanggan tolong di utamakan.
Pros:

Makanannya dan lokasi

Cons:

Ruangannya masih berbau rokok. Padahal saya sudah request no smoking room.

2025-09-29 via Nuitee
A
Azman solo_traveller my
8
2025-09-19 via Nuitee
E
Emilia solo_traveller us
10
2025-09-13 via Nuitee
M
muh solo_traveller id
10
Hotel nya bagus bersih dan sangat dekat dgn Mall
Pros:

Sarapan nya komplit makanan enak enak semuanya.

2025-09-06 via Nuitee
R
Rini family_with_children de
8
2025-07-26 via Nuitee
F
Farah solo_traveller ma
9
Pros:

The staff are friendlier and helpful at the hotel, underground there is a mall so you can choose from restaurants and local goods the location is in the heart of local people

2025-07-18 via Nuitee
R
Rhezka review category business travellers id
7
Good
2024-12-19 via Nuitee
I
Ivan
8
Pros:

Located on top of a Mall on the 5th floor, not easily accessible for cars or taxis.

2024-10-09 via Nuitee
Y
Yose family with young children id
9
Superb
2024-09-18 via Nuitee
A
Ahmad young couple my
8
Excellent
Pros:

Location, price, breakfast

Cons:

Gym. Shld be better.

2024-09-18 via Nuitee
M
Maria family with young children id
8
Very good
2024-09-05 via Nuitee
E
Erma family with young children au
7
Good
Pros:

Very convenient to shopping mall

Cons:

Internet or WiFi network no good

2024-08-26 via Nuitee
M
Muhammad young couple my
6
Pleasant
2024-07-03 via Nuitee
E
Eko review category business travellers id
8
Very good
2024-06-27 via Nuitee