Waldhaus Reinbek

Hotels
Independent
9 (69 reviews)
Loddenallee 2, Reinbek, Hamburg, 21465 , Reinbek , DE

Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Newspapers in lobby (surcharge)
Arcade/game room
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Superb staff
Great location
Delicious meals
Cons:
No air conditioning
Small rooms
Restaurant closes early

Categories

Cleanliness
9.14
Standard quality for this hotel tier.
Service
9.61
Staff is superb! Extremely friendly and went above and beyond.
Location
9.15
Hotel is in a great location.
Room Quality
8.1
Rooms are spacious and interiors are lovely, but a lack of air conditioning affected comfort.
Amenities
8.63
Spa area is great.
Value for Money
9.09
Standard quality for this hotel tier.
Food and Beverage
9.14
Restaurant has delicious meals and great food for pets.
Overall Experience
9.11
Despite minor issues, guests had a great time and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:25

Property Description

Luxurious Spa and Recreation Facilities - Pamper yourself with massages, body treatments, and facials at the spa, or enjoy the spa tub, sauna, and fitness center for recreational activities.

Exceptional Dining and Entertainment - Indulge in delectable meals at the hotel's restaurant, savor room service, and relax with a drink at the elegant bars/lounges. In addition, unwind in the arcade/game room for entertainment.

Convenient Amenities and Services - Benefit from complimentary Wi-Fi, concierge assistance, and access to a business center. With individually decorated guestrooms boasting modern comforts like flat-screen TVs and minibars, this 5-star hotel ensures a relaxing stay.

Book your stay at Waldhaus Reinbek for a luxurious and rejuvenating experience!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

9
Based on 69 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
M
MARIA family
8
Pros:

Staff is superb! Restaurant has delicious meals

2025-10-07 via Nuitee
S
Stefan
10
Pros:

Top Zimmer

2025-10-01 via Nuitee
N
Natalia_Rabbethge Couples Hamburg
8
All good, but why no aircon?
Pros:

Very nice and beautiful hotel. Rooms are spacious, interiors are lovely, food at restaurant is fantastic.
Spa area is great too.

But why on earth Germany still doesn’t use aircons even at 5* hotels????
It was 28 degrees, so the sleep isn’ pleasant at all.

2025-09-21 via Tripadvisor
U
Ulf
10
Ulf
Pros:

Perfekt

2025-08-11 via Nuitee
S
shimon
10
Pros:

Small rooms
Restaurant close early. No food after 21;30

2025-08-02 via Nuitee
M
Madeleine
10
Pros:

Loved our stay! Hotel is in a great location, staff were extremely friendly, especially during breakfast! The cook, and lady in charge of breakfast went above and beyond to provide me with food for my sick dog. Outstanding!
Our room did face the front of the hotel, and they did have a loud party the first night, and of course like most hotels in Germany there was no AC, but despite that we had a great time, would definitely stay here again.

2025-07-28 via Nuitee
K
Kristian
10
Fantastisk hotel
Pros:

Hurtig og god tjek-in.
Dejligt spa-område.
Og skønt værelse med fantastisk badekar.

2025-07-05 via Nuitee
K
Katharina family
8
Pros:

Schön, ruhig und sauber

2025-06-01 via Nuitee
Q
Quentin
6
Pros:

Von außen ein wunderschönes Hotel, man findet die Rezeption sehr leicht und das Personal war freundlich und klappte alles reibungslos. Das Zimmer war ein bisschen versteckt, aber nicht schwer zu finden. Der erste Eindruck: Wow, es ist groß! Couch war ich im Hotel nicht gewohnt und die Säule am Eingang hat mir gefallen, es wirkte edel, bis auf das Bad. Das Licht flackert beim Einschalten, die Dusche ist schimmelig, ein absolutes No-Go für eine so schrecklich teure Nacht und ich suchte erst einmal vergeblich eine Notiz zum W-Lan, aber da war ich wohl selbst zu blöd, um zu verstehen, dass man sich einfach über den Laptop/das Handy einwählen konnte, ganz ohne irgendein Passwort, etc. Das Bett war ebenfalls erstaunlich hart, die Couch auch, alles in allem schön anzusehen, aber nicht zwingend hygienisch und eher nicht komfortabel. Hätte für den saftigen Preis besseres erwartet.

2025-05-25 via Nuitee
N
Nete
10
Dejligt sted med ro og luksus
Pros:

Vi havde en fantastisk overnatning og morgenmaden var også perfekt.

2025-03-23 via Nuitee
S
Stefan family
8
Pros:

Property should be updated and remodeled

2025-03-12 via Nuitee
C
Claes
10
Njutbart stopp på bilresan
Pros:

Ett charmigt hotell med fint spa. Nära till pendeltåg som tar dig till Hamburg C på 20 minuter. Fina möjligheter till långa promenader i området.
Bar och restaurang av hög klass.

2025-03-11 via Nuitee
S
Stefan
10
Einfach nur schön
Pros:

Top

2025-02-27 via Nuitee
B
Bahman family
6
Pros:

The property is in the middle of nowhere, it is too far away from any restaurant or any food establishments.
Being next to a hospital is very crowded, cars coming and going.
We had to call a few times to bring us towels for bath, they would come fix the bed but not repunishing the condemned.

2025-02-03 via Nuitee
W
Wivian
10
Dejligt
Pros:

Fantastisk hyggeligt hotel, venligt personale og god service. Ved spisning er der to rum og den første aften, var vi i det lyse rum - perfekt og hurtig betjening. Anden aften i det mørke rum - var ventetiden over en time på maden - det var det også i sommers da vi var der, og den samne tjener og samme undskyldning. Så næste gang, beder vi om et bord i det andet rum på forhånd.

2024-12-17 via Nuitee
O
Oliver
2
Traurig
Pros:

5 sterne ?
Sauna war kalt, hatte vorher gefragt.
Das essen war kalt, der kellner sagte mir dass es nicht wie bei mc donalds wäre.
Erst als man fertig war wurde man gefragt wie es war.
Sehr enttäuschend

2024-11-27 via Nuitee
A
Annegret
8
Pros:

Sehr gutes klassisches Hotel mit einer hervorragenden Speisekarte!

2024-09-05 via Nuitee
F
Frank
10
Hyggeligt stille hotel
Pros:

Dejligt hotel, vi brugte det som sidste stop inden vi kørt hjem til DK.
Dejligt stort værelse, super lækker mad i restauranten med god betjening.
Fin morgenmad.

2024-08-18 via Nuitee
W
Wivian
10
Pros:

Dejligt - men et stort skår i glæden. Middagen den anden aften, da måtte vi vente over 1 time på maden - det er uacceptabelt.

2024-07-24 via Nuitee
K
Kristian
10
I skovens dybe stille ro
Pros:

Meget lækre omgivelser og behageligt personale

2024-07-21 via Nuitee