Splendid Hotel Lac d'Annecy - Handwritten Collection

This hotel was in an excellent location, right near the old town, and a stones throw from the beautiful lake. The staff were so helpful and spoke excellent English, which was great as none of us spoke great French. The rooms were really clean, spacious and the pillows were fantastic, would have loved to have brought two and transported them home, if only I had space in my suitcase.

It was great … though we had problem with AC… the balcony also not as expected it was very small

Room was very clean and bed comfortable. Excellent location in Annecy, very walkable and close to the lake.

Absolutely beautiful place & worth a visit

Superb hotel right on the lake and a few minutes from the historic part of Annecy. Very welcoming staff on arrival and lovely room (102) first floor over looking canal/lake at the front and having a balcony over the entrance area (sunny in the morning)
Comfortable large bed, small sofa and table with 2 chairs. Soft drinks and snacks included in the mini bar.
Very nice bathroom with large shower area with overhead rain shower and separate hand shower as well.
We did not eat in the hotel choosing to find an excellent restaurant for the evening and breakfast in the morning, all minutes away. We booked through TA on Booking.com and got an excellent deal probably 30% + from the direct hotel price. We are just outside of the peak though.
Parking was in the spiral underground car park only a few minutes walk away. Parking was just over €10 for just under 24 hours which I thought was good value anyway, but the hotel gave a voucher that brought it down to €5! Brilliant value in a secure car park so close.

Highly recommended

We had an amaizing experience!
We had a room with lake wiew .Staff were very kind!

This was the 2nd time we stayed at hotel splendid and we will be back!!!! Excellence on every level!!! The staff, the room, the location... my husband is very picky and he loves this hotel too!

Perfect location, great stay.

viellot L avantage est la restitution de la chambre a 12h00 et l emplacement

Excellent location, beautiful village and lake.

Great location in the city centre and everything is within walking distance. Easily accessible parking solution in Hotel de Ville parking. Room was in very nice condition. Staff were excellent, very friendly and welcoming.

This is a pleasant hotel that is well located for the Lake the Old Town and transport links. Coffee at breakfast (as in most hotels) is not good. Staff were very pleasant and helpful. Due to the vast choice of places to eat locally there is no restaurant in the hotel and it lacks atmosphere.

We stayed here mid-July. The hotel is a short 10 minute walk from the mainline station and the bus station. This makes it great for us as we like to travel by train and use local transport. The Hotel has a view of the Lake and is very close to the old town. The room was good but a little on the dark side. Bed was fine. It was large, had a separate bathroom/toilet. The room was very clean and well kept. The breakfast was buffet and ok but not as good as other hotels. All the staff from the reception staff to the breakfast staff were very friendly and helpful. I would fully recommend this hotel for a holiday in Annecy.

The hotel is very well located, close to everything. We stayed there for 2 nights, the first night was on the first floor and extremely tiny (I believe it was room 109, I attached a couple of pictures). The next day they moved us up to a better room and a wider one, we were pleased!

Property was very close to everything. Wonderful location. Great breakfast every morning. Highly recommend

The sign at the street claims that they are four star. Maybe a decade or two ago but it is not now. Rough around the edges. Slippery bathtub/shower – be careful of trying to take a shower standing up. Toilet seat cover would not stay up. Toilet itself had rings of gray cracks inside. Hot water was iffy. What it did run it took a long time to get to the sink or the tub. No amenities whatsoever – not even face towels. I added a night and they did not give me the advertised rate that I got for the first three nights – they charge me full rack rate! Parking pass did not work and they only give parking credit for Knight which is for euros but it did not do the credit at the parking garage. I would avoid this place because it needs some serious work in order to become more than two star.

Great room! FYI we paid for the lake view, but discovered it's pretty much hidden by giant trees in the park between the hotel and lake. It didn't end up being a big issue as the view of the park and mountains was still lovely. Location was perfect. Gym was very, very small.

Although some reviewers complained because they couldn’t see the lake from their rooms, we didn’t have such an expectation when we booked the hotel. The “lakeside” position of our room looked over the park positioned between the hotel and the lake, and it was only a couple of minutes walk to the banks of the lake! It was also only a 5 minute walk to Annecy’s old town and lots of restaurants. The rooms were large and comfortable.

The hotel doesn’t have its own parking. But the underground parking at the old Hotel de Ville is just across the street, and the parking cost is subsidized by the hotel.

Our big negative was the breakfast, which we had prepaid. We were at the hotel for 3 nights. On the first morning, we arrived for breakfast 30 minutes before they were supposed to stop serving, only to find no croissants, no baguettes, and very little fruit. We complained to the waitress and she said she had put more croissants in the oven and they would be ready in 20 minutes. The second day we again arrived 30 minutes before end of service and, again, no croissants and no baguettes. I complained to the waitress who just shrugged. This time I complained to the front desk. Five minutes later, we saw that the waitress had been sent out to buy an armful of baguettes from a local bakery. On the third day, there were croissants and baguettes! I think a 4-star hotel should be capable of buying sufficient baguettes each day without complaints from customers.

I find it difficult to share the unqualified enthusiasm of many recent reviewers of Le Splendid. in My view, our supposedly deluxe room only qualified as such because of the outside seating area. Otherwise, there was nothing deluxe about it in terms of either furnishings or space. Positioned on the first floor looking towards the lake, it felt at times like being at Donnington Park, such was the noise of traffic and, in particular, motor bikes.

On a more positive note, the room was spotless, the bed comfortable and the location couldn't be better as a starting point for walks round the lake and the town. Staff, both on reception and at breakfast, were pleasant and very helpful.

To start with we were greeted by a cheerful Clara and later Jacques. Two delightfully helpful staff.

Our room was very comfortable with a king bed and space to spare in the room. The bathroom was modern and clean. The decor of the room was charming and yes I took a photo.

Jacques was very forthcoming in giving pointers on what to see around Annecy and also where to eat.