Metro Hotel & Spa

Hotels
6.2 (21 reviews)
64 Wetchapruekpitak Rd., Pak Phraek, Nakhon Si Thammarat , Thung Song , th

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Hot tub/Jacuzzi
See all facilities

Review Highlights

Cons:
Cleanliness issues noted in review.

Categories

Cleanliness
1.93
Feedback indicates a negative experience regarding cleanliness.
Service
6.91
Standard service quality for this hotel tier.
Location
6.95
Standard location quality for this hotel tier.
Room Quality
6.9
Standard quality for this hotel tier.
Amenities
6.94
Standard quality for this hotel tier.
Value for Money
6.9
Standard value for this hotel tier.
Food and Beverage
6.94
Standard quality for this hotel tier.
Overall Experience
6.12
Overall experience feels aligned with target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:36

Property Description

Luxurious Accommodation
Metro Hotel & Spa in Thung Song offers elegantly designed rooms with modern amenities like flat-screen TVs, city views, and comfortable work desks. Enjoy a relaxing stay with air conditioning and free toiletries in every room.

Convenient Facilities
Benefit from free WiFi throughout the property, a beautiful garden to unwind, and a restaurant and bar for delightful dining experiences. Additionally, take advantage of the free private parking and paid airport shuttle service for a hassle-free stay.

Exceptional Service
Experience top-notch hospitality with 24/7 assistance from bilingual staff at the reception. Whether you speak English or Thai, rest assured your needs will be met promptly and professionally.

Book your stay at Metro Hotel & Spa now for a perfect blend of comfort, convenience, and exceptional service.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.2
Based on 21 reviews
Cleanliness: 1.93
Service: 6.91
Location: 6.95
Room Quality: 6.9
Amenities: 6.94
Value for Money: 6.9
Food and Beverage: 6.94
Overall Experience: 6.12
R
Raminthon extended_group th
8
2026-03-13 via Nuitee
B
bandhit family_with_children th
4
Cons:

ไฟตัดก่อนลูกค้าออกคือไม่ผ่านน่ะครับถ้า10ไห้คะแนะ2คะแนน

2025-07-05 via Nuitee
N
Nick young couple au
8
Very good
2025-04-01 via Nuitee
S
Scott family with young children gb
10
Exceptional
2024-08-27 via Nuitee
I
Ibrahim with friends sg
8
Very good
2024-07-12 via Nuitee
N
Nightwhite family with young children se
6
Pleasant
Pros:

Very nice hotel with nice and helpful staff

Cons:

Nothing wrong with the hotel at all
The surroundings and the city was not so much to look at

2024-05-06 via Nuitee
T
Tsogtbaatar young couple mn
3
Poor
Cons:

Reception didn't know anything. Even they didn't know closest restaraunt. Always say no it cant, no i dont know etc.

2024-05-05 via Nuitee
H
Hadden young couple us
4
Will not stay there again
Pros:

Roosters in the neighboring yard kept us up all night

Cons:

Roosters. We went down to breakfast (included) at 7:15. Breakfast started at 7. Hardly anything left to eat and no chairs to sit in. No tea or coffee in room. Next day we went walking before eating breakfast and came back to hotel to find that breakfast was already over at 9:30. The hotel said breakfast till 10.

2024-01-20 via Nuitee
T
Thomas review category business travellers gb
8
The stay was fine it was clean and cool which was very nice
Pros:

I needed secure parking and they have … staff were very friendly and helpful

Cons:

This is purely personal- there was no kettle in the room so making coffee wasn’t a thing - they also just made me a breakfast but were very happy to make me something different - they also didn’t take cards so everything had to be in cash which for whatever reason isn’t as easy as you might think

2024-01-18 via Nuitee
A
Abdul family with young children my
7
Good
2024-01-17 via Nuitee
T
Teacher solo traveller gb
7
Good
Pros:

Good location.
Rooms were very nice

Cons:

I booked to use the Spa and Wellness facilities. However, they were not available.

2023-12-31 via Nuitee
P
Per young couple se
6
Pleasant
Cons:

There were 2 roosters crowing/shouting just under our balcony from 11 pm until 6 am. Difficult to sleep and not very pleasant. Affect of course our impression of the hotel.

2023-11-26 via Nuitee
T
Tevin young couple th
7
Good
2023-11-23 via Nuitee
P
Paul young couple th
3
One of the worst hotels ive stayed in here in thailand.
Pros:

Parking and location.

Cons:

Outdated. Not like the photos. No spa even tho its in the name. Wanted extra money to use the gym. Breakfast was lame. Tons of ants in the first room. Second room still had ants but was a better room

2023-11-19 via Nuitee
J
John-anthony with friends gb
10
Exceptional
2023-09-22 via Nuitee
C
Chanop solo traveller th
10
Exceptional
2023-04-24 via Nuitee
F
Frank family with young children gb
1
Discussing Hotel
Pros:

Nothing

Cons:

It was disgusting very dirty and their was blood on the pillow from the previouse guest. staff not helpful breakfast none existent, no bread or creial, only cold eggs or Thai food. No hot water.

2023-04-22 via Nuitee
C
Christophe solo traveller fr
5
Passable
Pros:

Where is a SPA

Cons:

Basic

2023-01-27 via Nuitee
V
Verified traveler self
4
Pros:

property is fairly new and should be a good quality but it is not. staff are not interested in guest issues, claims wi fi and have routers on all floors but can only use 1st floor for internet and no signal above 2nd floor 1 side of the hotel overlooks a run down lot that has chickens, ducks and other animals that are noisy and smelly request to change rooms but staff lied saying hotel was full and could not only 12 guests were in 65 rooms spa and gym have no staff only good staff are security gaurd and maids rooms are too small and no kitchenettes save your money and stay at a better hotwl

2020-02-16 via Nuitee
S
Suparotsarin
2
บริการที่แย่
Pros:

พนักงานต้อนรับไม่เป็นมิตร!!!!!ห้องพักแคบจนรู้สึกอัดอึด แต่ห้องพักสะอาดดี อาหารเช้ามีไม่หลากหลาย

2017-07-08 via Nuitee