Kaimana Inn Hotel Restaurant

Hotels
Independent
8.6 (69 reviews)
Atamu Tekena Sn, Hanga Roa, Valparaiso, 2770000 , Hanga Roa , CL

Facilities

Free breakfast
Meeting rooms
Express check-out
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Friendly and helpful guide
Well-equipped rooms
Cons:
Mixed cleanliness reviews
Slightly high pricing

Categories

Cleanliness
6
Mixed reviews on cleanliness, with some guests mentioning concerns.
Service
8.7
Service highly praised, especially guide Marcelo's assistance and friendliness.
Location
8.8
Great location in a quiet area of Hanga Roa, convenient for exploring the island.
Room Quality
7.5
Rooms well equipped and comfortable, with no major complaints.
Amenities
7
Satisfactory amenities, but no specific highlights mentioned.
Value for Money
6.5
Mixed opinions on pricing, with some guests feeling it could be better.
Food and Beverage
7.3
Food services generally praised, with a call for more variety.
Overall Experience
8.5
Most guests had a positive experience, especially with guide Marcelo's assistance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 22:33

Property Description

Luxurious Amenities
Indulge in onsite massages and bicycle rentals, or relax in the arcade/game room and hair salon.

Dining and Services
Savor international cuisine at Kaima Inn restaurant with a bar/lounge, or opt for room service. Enjoy a daily continental breakfast and convenient amenities like express check-in/out and airport shuttle.

Comfortable Accommodations
Stay in one of the 6 guestrooms with pillowtop beds, smart TVs, and free Wi-Fi. Each room offers a private bathroom with a deep soaking bathtub.

Immerse yourself in the beauty of Hanga Roa at Kaimana Inn Hotel Restaurant, minutes away from local attractions. Book now for an unforgettable stay.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Events/parties allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 69 reviews
Cleanliness: 6
Service: 8.7
Location: 8.8
Room Quality: 7.5
Amenities: 7
Value for Money: 6.5
Food and Beverage: 7.3
Overall Experience: 8.5
H
HISASHI
4
Pros:

・メインストリートから近い場所だったため選択した.しかし、当日に何も説明も無く別の場所で降ろされた.
当該ホテルから≒600~700mほど距離で繁華街から逆方向に離れ、暗くなってからの夜は安易に歩けない辺鄙な場所.
・3泊したが、オーナーの都合で朝食は全て無しになった.場所を含め抗議し一部を返金されたが 20 US$ だけだった.
・タオル交換とトイレットペーパーの補充を依頼したところ『3日に1回!』の回答.
ペーパーが無くなった場合は、どうするのか?と問い合わせたところ『タオル=20 US$,トイレットペーパー=10 US$ 支払えば対応する』の回答.
(タオルは新品より高額であり、トイレットペーパーは何ロール購入が出来るのか?)
※部屋は古く綺麗ではないが広く台所も有り、シャワー湯の温度,量(水圧)は一般的.空港送迎も対応してくれる.ドライヤー,ハンガー,冷蔵庫以外の備品は無い.
オーナーと会ったのはチェックアウト&空港への送り1回のみだったが、その間はWhatsAppでやり取り.一応?要望は聞いてくれる.
場所に拘らず朝食無しでも可で、タオル/シーツ交換は3日以上でも気にしなく、トイレットペーパーは自己調達される人ならば可でしょう.

2025-06-03 via Nuitee
E
Emily
2
Pros:

Do a google search of worst hotel in Rapa Nui and Kaimana Inn is the answer.

2025-04-05 via Nuitee
N
nadjamaja1975 Couples Kortenberg, Flemish Brabant Province
10
Excellent guide Marcelo
Pros:

We very much enjoyed having Marcelo as our guide on Rapa Nui. We were on the island for three days, with one day of heavy rains, but Marcelo solved this by planning all the excursions on the two days without rain. Communication with Marcelo was very fluent. He is an intelligent guide, a good story teller and a very helpful and friendly man. We highly recommend him!

2025-03-17 via Tripadvisor
M
Magmum24 Couples Batavia, New York
10
Arrived as visitors, left as friends
Pros:

Wow, where do I start? When I booked this place, I figured I would have to arrange a taxi to get there and then find guides to see the island attractions. I was wrong. As soon as I booked, Marcelo contacted me for my arrival time and was there to meet us at the airport. He is also a registered guide and we did our tours with him, talk about convenient. The cabana he put us in was well equipped and conveniently located in a quiet area of Hanga Roa. Weather dealt us a blow one day, but Marcelo was able to make up for a lost day by combining the tours we wanted in the remaining days we had. He was always checking on us to see if we needed anything.

2025-03-13 via Tripadvisor
T
Thomas family
10
Pros:

Wow, where do I start? When I booked this place, I figured I would have to arrange a taxi to get there and then find guides to see the island attractions. I was wrong. As soon as I booked, Marcelo contacted me for my arrival time and was there to meet us at the airport. He is also a registered guide and we did our tours with him, talk about convenient. The cabana he put us in was well equipped and conveniently located in a quiet area of Hanga Roa. Weather dealt us a blow one day, but Marcelo was able to make up for a lost day by combining the tours we wanted in the remaining days we had. He was always checking on us to see if we needed anything.

2025-03-13 via Nuitee
M
Mark
2
Pros:

The property as pictured and described does not exist. No restaurant and not where is said to be.

2025-01-18 via Nuitee
S
Seymour family
2
Pros:

I would avoid this place, it reeks of cat piss - run down and clearly in need of a signifcant decontamination

The pics are old and don’t tell the true story.

The bathroom was mold infested

I stayed a few mins then went to another - disappointing and downright nasty

2024-11-18 via Nuitee
K
Karen
10
Pros:

As are many of the businesses in Rapa Nui this is a family owned and run business. It is a great value in a home like atmosphere. It included a great breakfast. Being very well located in the village I walked to everything. Marcello had great recommendations for everything and does tours for his guests. Taking tours in very small groups or by yourself gave you a personal experience and it was flexible. Some days the weather was rainy so we went the next day when the weather was sunny. I stayed 5 nights and really enjoyed it

2024-08-28 via Nuitee
T
Tianhao friends
10
Pros:

Great place to live! The owner is very nice! I will recommend to my friends for sure!

2024-08-01 via Nuitee
P
Paul friends
2
Pros:

Filthy, a real dump. Unlike as advertised, there was no restaurant to speak of. On the first day there was no hot water. I had to ask them to actually clean the room, which was very dirty. The "breakfast" consisted of instant coffee and some scrambled eggs and a few slices of cold cuts. It feels like a private home run by a bunch of kids (who have toddlers themselves) where the guests are an afterthought.

2024-06-10 via Nuitee
N
Nebojsa family
10
Pros:

Great place. Close to everything in Hanga Roa. Nice breakfast. The host picked us up from and to the airport on arrival and when we left. They were very friendly and helpful. Overall very nice experience.

2024-04-29 via Nuitee
V
Verified traveler
6
Das Nötige ist vorhanden
Pros:

Grundsätzlich ist alles da, aber das Zimmer ist nicht sehr sauber und in etwas desolatem Zustand (z.B. Kühlschrank, Dusche). Der Hotelbesitzer wartete am Flughafen, informierte mich aber nicht darüber und war dann sehr unhöflich, weil er warten "musste". (Es handelte sich nicht um ein Kontaktaufnahme-Problem meinerseits: Alle anderen Personen vor Ort berichteten dasselbe.)

2024-04-10 via Nuitee
T
Todd
4
Pros:

This property has to have its photos updated. The place looks nothing like its advertised photos. Shocking when you first get there. There is no restaurant and it looks like it's been that way for years. The room is like a camp cabin with no air con or even a fan. If you want to open the windows, the screens have holes so the mosquitos get in. If you call, Marcello answers (from Santiago) and is very nice but his daughter(s) who are on site, don't seem to care at all about the place or the customers. Really a weird situation! I couldn't even stay past a few hours and moved to another hotel even knowing that I would have to pay for my entire stay.

2024-03-27 via Nuitee
B
Brian
2
Pros:

I had booked 4 nights here.
As soon as I arrived from the airport I knew I misjudged this place. The pictures do not truly represent the property. The pictures must be years old. Perhaps, pre COVID as this place was a crap hole.

This place is not a Hotel or an Inn as either of those would imply staff. No staff in existence.

2 hours after I arrived I found a more suitable property to stay at. I stayed one night and forfeited the other 3 nights and yes,

Be advised.

BP

2024-03-25 via Nuitee
Z
Zaida
2
Hotel in disrepair
Pros:

The hotel was probably a lovely hotel at one time. Unfortunately, it looks like the owner has not spent any money on maintenance because many things don’t work. The bathroom door could not close. The room door lock needs repair. The shower plumbing was loose. The air conditioning didn’t work. The room fan didn’t work. The nice family that lives there did their best to provide service, but it seems like the maintenance is off their hands. It is absolutely sad to see this quaint hotel with so much potential fall in disrepair!

2024-03-13 via Nuitee
E
Elena
10
Lovely stay
Pros:

Great stay. Very convenient location. The hotel picked up and dropped off at the airport and organized all the guided tours!

2023-12-17 via Nuitee
T
Takanori family
8
Pros:

犬や猫等動物がいろいろいます。

2023-12-08 via Nuitee
E
eilidh family
10
Pros:

Lovely hotel, incredible breakfast and fantastic hosts.

2023-10-08 via Nuitee
D
Daniel
10
Pros:

The Kaimana Inn makes for a very nice stay. The property is clean and within walking distance to restaurants and shopping in Hanga Roa. The staff are friendly and helpful!

2023-06-06 via Nuitee
L
Lisa
10
Pros:

Kaimana Inn is a family run hotel in the heart of Hanga Roa. The owner’s daughter, Jilleri (hope I spelled it right) was in charge during my stay. She prepared delicious breakfasts each morning and arranged my 3 tours of the island. My tour guide, Giovanni, did an excellent job explaining the history of the island and he speaks English very well. Our driver, Alexis, got us safely to all the sites. If you are expecting a fancy hotel, then this is not the place for you; however, if you want a taste of local life, then this is the place to stay. Dogs barking, roosters crowing, music at night, dirt roads, all a part of beautiful Rapa Nui. For me, it was a dream come true.

2023-06-03 via Nuitee