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Luxurious Spa Experience
Indulge in massages, body treatments, and facials at the full-service spa.
Exciting Recreational Activities
Enjoy the outdoor/indoor pool, tennis court, and poolside bars for a fun-filled stay.
Culinary Delights
Experience international cuisine at the on-site restaurant with garden views and unwind with room service and a complimentary breakfast.
Book your mountain getaway at Sparkling Waters Hotel & Spa for an unforgettable retreat.
Pets not allowed
Service animals are exempt from fees/restrictions
No rollaway/extra beds available
Essential workers only - NO
No elevators
Pets not allowed
Service animals are exempt from fees/restrictions
No rollaway/extra beds available
Essential workers only - NO
No elevators
Professional property host/manager
No cribs (infant beds) available
Service animals are allowed
The trip was to celebrate our wedding anniversary and my wife's birthday. No website made it difficult to get access to spa packages. When we did arrive at the spa the team was not prepared or expected us.
Room was not up to a decent standard, there was a conference taking place, dining room was packed, no space for my daughter and myself and food was cold due to the amount of people. I will not go there again.
I realy enjoyed everything at sparkling water hotels,the food,stuff and place was awesome. Needs upgrade on beds only but the rest was Ok
My daughter and I came for a weekend away. We also booked for Spa treatments..
Firstly, I would like to mention all the staff were very helpful and friendly.
Unfortunately, there were cobwebs in the bathroom, the shower flower and tiles need a good scrub, the curtains were dirty and dust hanging from the ceiling.
The hotel is advertised with free wifi - we were unable to access wifi in the rooms. The Recreation on Site as per the hotels.com website we should have been able to do bicycle rentals on site with mountain biking - when we enquired we were told we were unable to do so.
The games room was very dirty with wasps and a sticky pool table and messy carpets, made us not want to return.
Had an amazing stay at Sparkling Waters Hotel! It's a very lovely hotel, with awesome staff, superb service and cleanliness. Their buffet breakfast is really top notch. Their in-room food service is also top notch. It's a perfect getaway for couples and groups!
The overal stay was ok however the quality of the food was way below standard.
The gardens were beautiful, manicured lawn. The staff is exceptional, well trained, friendly, helpful and kind. My only issue was the bath, I love bathing and the water trickled out extremely slowly and when I got up the handle was just balancing and pulled out of the wall fitting. The spa was lovely, the staff were also wonderful, the facilities fantastic. There are only a few TV channels which was a problem for us and our neighbours were incredibly noisy until 3am, obviously no fault of the hotel. Alos there is no way of contacting reception from the room, no phone. Also no cheese on the breakfast buffet, doesn't worry most people but I love cheese. There was a great variety of food, breadfast is a spread, one doesn't need lunch afterwards! Overall we had a lovely weekend, just love the location and the road is paved up to the entrance. All the waterfalls are beautiful.
Not 5 star service as indicated at entrance gate.
Overpriced for a venue under construction.
Lunch facilities disappointing.
House keeping was wanting.
WE CHECKED IN FOR TWO HOURS AND THEN LEFT THE HOTEL. TOTALLY NOT UP TO STANDARD.
PLEASE ORGANISE A REFUND AS AGREED BY THE MANAGER SENZO THIS MORNING
ORDERED TOASTED CHEESE AND CHIPS - CHIPS RAW AND SANDWICH SOGGY
Although the hotel is currently undergoing renovations, the staff is eager to attend to all needs. Good rest stop.
Sparking Waters Hotel is by far overpriced. The room/comfort really does not warrant the price. One would expect at least a hairdryer in the room, the curtains in the bathroom is very shabby, they definitely do not have enough hooks to hang the curtains neatly. Sparking Waters is undergoing construction at present at this is really not very pleasant. Surely rates could be a little cheaper taking into consideration the construction. Will definitely not spend a night at Sparking Waters again. Overrated by far.
The staff were very friendly & eager to please. The renovations really hampered our stay as they have a make shift kitchen, dining room & bar. Food not very good. The spa on the other hand is world class.
Sparkling waters hotel is under renovations. We had a very bad stay as there are builders and sand everywhere. The main hotel is under construction. The dining room is a conference hall.This hotel should not be open to the public now.
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