Mercure Bangkok Makkasan

Hotels
Mercure
9 (1657 reviews)
1599 Kamphaeng Phet 7 Road Makkasan Ratchathewi , Bangkok , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
Location concerns
Limited food options

Categories

Cleanliness
8.46
Some reviews indicated cleanliness issues such as dust and unclean carpets.
Service
9.93
Multiple reviews highlighted exceptional service from the staff, particularly mentioning employees like Mafia.
Location
8.47
While some reviews commend the location, others noted it was far from transport and shops.
Room Quality
9.42
Guests appreciated the cleanliness and comfort of the rooms, describing them as clean and cosy.
Amenities
9.45
Amenities such as the pool and gym received positive feedback, though some noted limited breakfast options.
Value for Money
8.91
Generally a good value, but some expected more for the price.
Food and Beverage
7.96
Breakfast options were criticized as limited, impacting the overall dining experience.
Overall Experience
9.43
Most guest experiences were very positive with appreciation for the atmosphere and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:33

Property Description

Convenient Location
Strategically located just a few steps from Makkasan Airport Rail Link Station, Mercure Bangkok Makkasan offers easy access to transportation for guests to explore the city effortlessly.

Modern Amenities
All rooms at the property are equipped with premium amenities, ensuring a comfortable stay for guests. From the cozy beds to the rain head showers, every detail is designed to make guests feel well accommodated.

Stunning Views and Dining Experience
The onsite restaurant, The Station, not only offers delicious all-day dining but also provides panoramic views of Bangkok through its floor-to-ceiling windows. Guests can enjoy their meals while taking in the beauty of the city.

Book your stay at Mercure Bangkok Makkasan for a memorable experience in the heart of Bangkok.

Important information:

Please note that the property offers transfer services at an additional charge. Guests are kindly requested to inform the property in at least 24 hours in advance if they wish to make use of this service. Contact details can be found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for THB 1,177 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1657 reviews
Cleanliness: 8.46
Service: 9.93
Location: 8.47
Room Quality: 9.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 9.43
G
Georgii solo_traveller ru
9
2026-07-03 via Nuitee
W
Wirat solo_traveller th
9
2026-07-03 via Nuitee
H
Harrington extended_group gb
10
Comfortable
Pros:

Beds comfy, pool was nice, staff friendly

Cons:

Location was far from everything

2026-07-03 via Nuitee
A
Abdulrazaq solo_traveller kw
6
2026-07-03 via Nuitee
P
Paul couple au
10
I come to Bangkok 4 times per year, if the service and standard remains high I won't change.
Pros:

free pick up and drop off to railway station, friendly staff, spacious, clean room, great breakfast, easy parking.

Cons:

very small smoking area, not protected from the rain

2026-07-02 via Nuitee
Z
ZDENKA solo_traveller cz
8
2026-07-02 via Nuitee
R
Roni solo_traveller il
10
Pros:

את השרות של המלון ןהאוכל ארוח מושלם

Cons:

המיקום מרוחק

2026-07-02 via Nuitee
M
Mohammed solo_traveller om
9
Pros:

Staff are excellent and professional service been provided to us

2026-06-30 via Nuitee
N
Naser extended_group qa
10
Thank you for the hoThank you for your hospitality.
Pros:

I truly enjoyed my stay. I didn’t dislike anything, but if I had to mention one thing, I was expecting a small balcony. However, everything else exceeded my expectations.

From the security team at the entrance to the reception and all the staff, everyone was welcoming, friendly, and professional. The atmosphere was amazing and made my stay very comfortable. As someone who also works in hospitality, I really appreciate the excellent service. Thank you all for making my stay such a wonderful experience!

Cons:

I truly enjoyed my stay. I didn’t dislike anything, but I was expecting a small balcony. However, everything else exceeded my expectations, and I had a wonderful experience.

2026-06-29 via Nuitee
V
Vivek Singh couple in
8
2026-06-27 via Nuitee
A
Aniruth solo_traveller nl
10
2026-06-27 via Nuitee
J
Jacques family_with_children nc
8
2026-06-26 via Nuitee
J
julian Nestor solo_traveller th
7
2026-06-25 via Nuitee
P
Paitoon solo_traveller nl
10
2026-06-23 via Nuitee
M
Mohammad solo_traveller jo
7
2026-06-22 via Nuitee
B
Babyz_kpop Solo travel
10
Thank you for a perfect experience.
Pros:

The rooms start from the 11th floor, and the view is simply amazing. There’s nothing like sitting in the morning with a cup of coffee and looking out the window at the view.

If you get tired of the view, the hotel has a gym, seating areas, and a spacious and pleasant lobby. On the floor below there is a massage service (just note that they only accept cash).

In addition, the breakfast is amazing and includes Asian, Indian, and Western dishes, alongside fruits, yogurts, and cheeses, it is recommended to include it when you book your stay at the hotel.

Some of the reviews were about the hotel being far away, but the hotel offers a regular shuttle every hour to the train station, which makes its location much more convenient than hotels where you need to walk to the station. The ride is at most like five minutes in my opinion, and the train station itself is like a small shopping center with cheap local food for 40 baht, cheap clothes, and even postal services and workspaces.

The coolest part is that there is a canal boat station nearby!! When else will you get the chance to get around from place to place by boat? It’s a second from the hotel and bypasses all the traffic, so if you want to get to the shopping malls for example just jump on a boat.

The staff are very lovely and especially patient, and what helped me the most is that they have a staff member who helps with luggage from the lower floor all the way to the rooms. For example I arrived earlier before check-in time and the luggage simply waited for me in the room when I came back.

I really loved my stay here, thank you for a successful end to the trip and for a magical memory.

2026-06-20 via Tripadvisor
O
Olivia couple re
10
Pros:

La vue sur les gratte-ciel et sans vis-à-vis du côte chemin de fer était incroyable

2026-06-20 via Nuitee
P
Praveen solo_traveller au
5
Average hotel not to 4 star level
Pros:

The room was fine, the shuttel service was good

Cons:

I ordered food from the hotel and the chicken was not even cooked

2026-06-18 via Nuitee
M
María Fernanda solo_traveller co
7
2026-06-18 via Nuitee
O
Océane solo_traveller fr
9
Pros:

personnel très bien - espace piscine avait l'air très bien mais pas testé - gardien parking très aimable - salle de sport qui dépanne (mais petite et pas beaucoup d'équipements "musculation")

Cons:

moustiques à l'accueil ++ - petit frigo et pas de congélateur

2026-06-17 via Nuitee