Novotel Taiping

Hotels
•
Novotel
8.6 (4059 reviews)
No.1, Jalan Tupai , Taiping , MY
+60 5-820 8288

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Service delays

Categories

Cleanliness
7.85
Some reviews mentioned cleanliness issues, particularly with the swimming pool and room dirtiness.
Service
8.35
Service aspects were generally positive, but there were notable delays and issues during check-in.
Location
9.05
Location is praised for its proximity to attractions and convenience.
Room Quality
8.85
Rooms were noted for being spacious and comfortable with good views.
Amenities
8.65
Amenities were satisfactory but could use improvement, particularly the swimming pool area.
Value for Money
8.85
Overall perceived as worth the price based on reviews.
Food and Beverage
8.35
Food was generally good but had specific recommendations for improvement.
Overall Experience
8.85
Overall experience was positive with some areas identified for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:40

Property Description

Prime Location and Stunning Views
Situated in the heart of Taiping Town, Novotel Taiping offers scenic mountain views and is near popular attractions such as Taiping Night Safari and Taiping Lake Garden.

Modern Amenities
The elegant rooms feature flat-screen TVs, private bathrooms with luxurious bathrobes, and slippers.

Recreational Facilities
Guests can unwind at the outdoor pool or sun terrace, work out at the fitness center, or host events in the stylish ballroom or meeting rooms.

Experience luxury and convenience at Novotel Taiping. Book now for an unforgettable stay in Taiping!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property might host on-site functions, so noise may be audible in some rooms.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

8.6
Based on 4059 reviews
Cleanliness: 7.85
Service: 8.35
Location: 9.05
Room Quality: 8.85
Amenities: 8.65
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
K
Kem • couple • au
10
Very good
Pros:

Location and the staff friendliness

2026-09-20 • via Nuitee
C
Ching Chiang • extended_group • my
10
Pros:

Very clean, quiet and right in the heart of town. The staff were very friendly and always with a smile on their faces.

Cons:

Nothing.

2026-09-19 • via Nuitee
M
Mariko • solo_traveller • jp
8
Pros:

朝食ブッフェがとても充実していて連泊しても飽きなかった。モール・コンビニも直結していて便利だった。スタッフも優しく親切だった。

Cons:

エレベーター3基のうち、一つがメンテナンス中で少し不便だった。
部屋の照明が関節照明しかなくて、夜は部屋が暗かった。

2026-09-17 • via Nuitee
A
Alicia • solo_traveller • sg
10
2026-09-17 • via Nuitee
F
Fadze • couple • my
7
2026-09-17 • via Nuitee
H
Hasrul • family_with_children • my
10
2026-09-16 • via Nuitee
C
Cyril • extended_group • fr
10
2026-09-15 • via Nuitee
P
Phaik Sim • extended_group • my
6
2026-09-15 • via Nuitee
M
Mitsuru • couple • jp
9
Pros:

おいしかったです。

Cons:

なし

2026-09-14 • via Nuitee
E
Eric • solo_traveller • my
10
Pros:

Very good service and with a smile. Even offer the runners of the UTMB event early breakfast in the room which was excellent

2026-09-14 • via Nuitee
M
Mohd Nazri • couple • my
9
Excellent location, friendly staff, and comfortable rooms made for a pleasant stay.
Pros:

Excellent Location
Clean and spacious room
Good breakfast buffet

Cons:

Not convenience for shopping and dining. Less options .

2026-09-14 • via Nuitee
G
Geok Keow • couple • sg
8
Awesome service staff and comfortable room
Pros:

Simple yet well organised layout

Cons:

All good

2026-09-14 • via Nuitee
W
William • solo_traveller • my
9
Pros:

Comfort room.

Cons:

Breakfast menu prepared not worth for money. Common food menu.

2026-09-13 • via Nuitee
R
Roslina • couple • my
7
2026-09-13 • via Nuitee
F
Foong • extended_group • my
8
Enjoyed my stay due to location of hotel
Pros:

Good location

Cons:

Bathroom stinks so complain to reception. It was cleaned only the following day.

2026-09-10 • via Nuitee
S
Shahrul • couple • my
8
2026-09-09 • via Nuitee
C
Chuan Hup • couple • au
10
2026-09-09 • via Nuitee
A
Aidil • solo_traveller • my
9
The best hotel in Taiping
Pros:

1. Strategic location. Near to mall and Taiping food court. Not far from Taiping Lake Garden.
2. Delicious breakfast especially their mashed potatoes.
3. Magnificent view of Taiping and Maxwell hill.
4. Their staff really helpful and friendly.
5. Plenty of parking lot.

Cons:

1. No shower gel upon arrival.
2. Some of their food like turkey ham too salty
3. If they can upgrade their swimming pool by adding slides etc it would be great.
4. Need to improve their kids club.

2026-09-09 • via Nuitee
H
heng • couple • my
8
Enjoyable stay
Pros:

Location is good, room is clean, breakfast is nice.

Cons:

None

2026-09-07 • via Nuitee
H
Hue • solo_traveller • my
9
Amazing
Pros:

Next to the Mall and the highest building in Taiping

Cons:

The Room was a bit too far from the lift. Not so convenient for old people

2026-09-07 • via Nuitee