Novotel Taiping

Hotels
Novotel
8.6 (3795 reviews)
No.1, Jalan Tupai , Taiping , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Service delays

Categories

Cleanliness
7.85
Some reviews mentioned cleanliness issues, particularly with the swimming pool and room dirtiness.
Service
8.35
Service aspects were generally positive, but there were notable delays and issues during check-in.
Location
9.05
Location is praised for its proximity to attractions and convenience.
Room Quality
8.85
Rooms were noted for being spacious and comfortable with good views.
Amenities
8.65
Amenities were satisfactory but could use improvement, particularly the swimming pool area.
Value for Money
8.85
Overall perceived as worth the price based on reviews.
Food and Beverage
8.35
Food was generally good but had specific recommendations for improvement.
Overall Experience
8.85
Overall experience was positive with some areas identified for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:40

Property Description

Prime Location and Stunning Views
Situated in the heart of Taiping Town, Novotel Taiping offers scenic mountain views and is near popular attractions such as Taiping Night Safari and Taiping Lake Garden.

Modern Amenities
The elegant rooms feature flat-screen TVs, private bathrooms with luxurious bathrobes, and slippers.

Recreational Facilities
Guests can unwind at the outdoor pool or sun terrace, work out at the fitness center, or host events in the stylish ballroom or meeting rooms.

Experience luxury and convenience at Novotel Taiping. Book now for an unforgettable stay in Taiping!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property might host on-site functions, so noise may be audible in some rooms.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3795 reviews
Cleanliness: 7.85
Service: 8.35
Location: 9.05
Room Quality: 8.85
Amenities: 8.65
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
K
khairullina couple my
8
2026-02-13 via Nuitee
R
ROZHAN family_with_children my
7
Pros:

The location

Cons:

The parking was a bit inconvenient. The carpark was too winding up.
The view of the room allocated was really bad. Overlooking a roof

2026-02-12 via Nuitee
V
Viji family_with_children my
1
2026-02-12 via Nuitee
R
Rohime family_with_children my
10
2026-02-11 via Nuitee
S
Su Chien family_with_children my
8
2026-02-10 via Nuitee
A
AlenkaBart family_with_children si
10
Hotel in a shopping mall in the city center
Pros:

Great breakfast, kind personnel, nice and clean room
Location is in the city center and breakfast was amazing

Cons:

Everything was great

2026-02-10 via Nuitee
C
Christine couple ch
9
Pros:

Wir verbrachten eine Woche im Novotel und es war genau so, wie Urlaub sein sollte. Das Hotel war perfekt für uns. Ein sehr schönes, sehr sauberes und komfortables Zimmer mit großem Fenster und herrlichem Blick auf den Bukit Larut. Das Frühstücksbuffet war sehr reichhaltig und bot für jeden Geschmack etwas. Die Angestellten waren sehr freundlich, hilfsbereit und immer gut gelaunt. Besonders Herr Sirus mit seinem herzlichen Lächeln am Eingang. Auch die Lage ist ideal. Ganz in der Nähe der wunderschönen Lake Gardens und mitten im Stadtzentrum. Morgens in den Lake Gardens spazieren zu gehen oder auf den Bukit Larut zu wandern und nachmittags am schönen Pool zu entspannen, war für uns der perfekte Urlaub. Es war unser zweiter Aufenthalt dort und wir werden bestimmt wieder dort übernachten wenn wir in Taiping sind.

Cons:

Das WLAN hatte Unterbrüche und war eher langsam.

2026-02-10 via Nuitee
J
Jamaludin couple my
9
2026-02-09 via Nuitee
R
Rosmawati family_with_children my
9
2026-02-09 via Nuitee
B
Bradley couple au
8
2026-02-08 via Nuitee
H
Hairol solo_traveller my
10
Novotel… from Taiping with ❤️ !
Pros:

The location. It is connected to a mall, so convenient to eat and shop. I love the view of Bukit Larut as I open the window. Very friendly front desk staff.

Cons:

Lack of signboard / direction to the lobby. We accidentally took the wrong lift which has the hotel sign on it but arriving at an empty dark hallway, and we arrived late in the evening.. that was a scary moment. And the parking is so isolated and not so well lit, if you arrive in the evening or planning to have an evening out.

2026-01-31 via Nuitee
S
Surayah couple my
10
Vakue for money
Pros:

Strategic location

Cons:

Staff on duty very friendly

2026-01-30 via Nuitee
J
Jimmy couple my
5
Pros:

For the price, i was looking for better service, but the standard of service and others are far from the stars rating!

2026-01-30 via Nuitee
S
Siti Khairunnisa couple my
10
Great value for money
Pros:

Easy access, near facilities & famous sotong kangkung in Taiping

2026-01-29 via Nuitee
G
GEOK KIM family_with_children my
8
2026-01-29 via Nuitee
Y
Yew couple my
7
2026-01-29 via Nuitee
A
A. B. couple my
8
2026-01-29 via Nuitee
A
Alison family_with_children my
10
Pros:

The comfortable bed.

Cons:

The pillow was too soft

2026-01-26 via Nuitee
M
Mazura family_with_children my
8
2026-01-26 via Nuitee
N
NUR IZZATI couple my
10
Pros:

Walking distance to yong tau fu balai bomba . Hotel comfortable and Clean .

2026-01-26 via Nuitee