Novotel Taiping

Hotels
•
Novotel
8.6 (3795 reviews)
No.1, Jalan Tupai , Taiping , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Service delays

Categories

Cleanliness
7.85
Some reviews mentioned cleanliness issues, particularly with the swimming pool and room dirtiness.
Service
8.35
Service aspects were generally positive, but there were notable delays and issues during check-in.
Location
9.05
Location is praised for its proximity to attractions and convenience.
Room Quality
8.85
Rooms were noted for being spacious and comfortable with good views.
Amenities
8.65
Amenities were satisfactory but could use improvement, particularly the swimming pool area.
Value for Money
8.85
Overall perceived as worth the price based on reviews.
Food and Beverage
8.35
Food was generally good but had specific recommendations for improvement.
Overall Experience
8.85
Overall experience was positive with some areas identified for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:40

Property Description

Prime Location and Stunning Views
Situated in the heart of Taiping Town, Novotel Taiping offers scenic mountain views and is near popular attractions such as Taiping Night Safari and Taiping Lake Garden.

Modern Amenities
The elegant rooms feature flat-screen TVs, private bathrooms with luxurious bathrobes, and slippers.

Recreational Facilities
Guests can unwind at the outdoor pool or sun terrace, work out at the fitness center, or host events in the stylish ballroom or meeting rooms.

Experience luxury and convenience at Novotel Taiping. Book now for an unforgettable stay in Taiping!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property might host on-site functions, so noise may be audible in some rooms.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3795 reviews
Cleanliness: 7.85
Service: 8.35
Location: 9.05
Room Quality: 8.85
Amenities: 8.65
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
F
Farhan • solo_traveller • my
9
Pros:

Everything is neat and clean.

Cons:

the floor in the shower area is slippery. Hope the management can do something

2026-04-18 • via Nuitee
G
Goh • couple • my
9
2026-04-18 • via Nuitee
S
Sofia • couple • my
8
Good stay and would come back
Pros:

Comfy and clean

Cons:

Wish we got the room with the view of the mountains instead

2026-04-18 • via Nuitee
D
Dzi • extended_group • my
9
2026-04-16 • via Nuitee
S
Shazana • solo_traveller • my
9
2026-04-15 • via Nuitee
S
Shahrul • extended_group • my
9
terbaik
2026-04-15 • via Nuitee
Y
Yoke Leng • solo_traveller • sg
9
Great location, clean and comfortable rooms
Pros:

The location is good, rooms were clean and beds were comfortable.

Cons:

Aircon was really cold at times even at 24 degrees.

2026-04-15 • via Nuitee
S
Shariza Mohamad • couple • my
10
Always stay at brand hotels, reason? The cleanliness.
Pros:

Strategically located in the heart of Taiping, opposite the famous Yong Tau Foo & TaiFuFa stall. The mattress is good, looks like new.

Cons:

Nothing

2026-04-15 • via Nuitee
A
Ahmar • couple • my
10
wonderful
Pros:

breakfast is super good

2026-04-14 • via Nuitee
M
MING CHE • couple • tw
8
2026-04-13 • via Nuitee
S
Seen Tee • couple • my
8
Always happy and convenient staying in NOVOTEL
Pros:

It has great locations

Cons:

Car park is at level 6, whereby it is quite troublesome to drive up and down.

2026-04-12 • via Nuitee
S
Suraya • family_with_children • my
9
Pros:

The room. Spacious.

Cons:

Cleanliness can be improved. Saw inappropriate drawings appear on the shower door when steam builds up on the glass.

2026-04-12 • via Nuitee
M
MARIANNE • extended_group • es
10
Pros:

Le petit déjeuner , la vue de la chambre premier,l’amabilité et professionnalisme du personnel en participer de l’accueil à la réception

2026-04-11 • via Nuitee
H
Huey Lee • family_with_children • sg
10
Pros:

Nice place

Cons:

Less tower

2026-04-11 • via Nuitee
N
Nor • couple • my
8
2026-04-11 • via Nuitee
• couple • my
8
2026-04-09 • via Nuitee
S
Sanusi • couple • my
8
You dont have much choice for a good hotel in Taiping. This is one of the better hotel in Taiping.
Pros:

Its the only few known big hotels in Taiping. Location is good and food is just across the road. Breakfast is so-so ... nothing different from other hotels. This is my second time at Novotel Taiping and this time the room is definitely better than before. Room is clean and all systems are working well.

Cons:

Bellboy is not always available. I have to push my own trolley to my car. My mistake coz i cant wait too long since my car cant park in front of the hotel for too long...its a busy road in front of the hotel.

2026-04-09 • via Nuitee
• couple • my
10
2026-04-09 • via Nuitee
C
CHUNG CHIEN • solo_traveller • tw
8
2026-04-08 • via Nuitee
• family_with_children • my
8
2026-04-08 • via Nuitee