Novotel Nanchang Sunac

Hotels
•
Novotel
7.1 (15 reviews)
977 Nan Longpan Street , Nanchang , cn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location near shopping mall
Cons:
Difficulties in check-in process
Perceived avoidance of commission payments

Categories

Cleanliness
5
Mixed reviews on cleanliness, with some mentioning it as a positive aspect and others not highlighting it.
Service
3
Service received predominantly negative feedback due to difficulties in check-in process and perceived intentions to avoid commission payments.
Location
6.5
Location near a shopping mall was appreciated, but guests found it too quiet.
Room Quality
4.5
Mixed feedback on room quality, with some mentioning comfort, but check-in issues negatively impacted the experience.
Amenities
5.5
Not specifically mentioned in the review.
Value for Money
3.5
Issues with online booking and check-in impacted guests' perception of value for money.
Food and Beverage
5
Not specifically mentioned in the review.
Overall Experience
3
Negative overall experience due to check-in difficulties and perceived issues with online booking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 10:11

Property Description

Convenient Location
Strategically situated near key attractions like Nanchang International Sports Centre and Nanchang West Railway Station.

Top-Notch Facilities
Enjoy a delightful dining experience at the on-site restaurant, avail prompt room service, and benefit from a round-the-clock front desk service.

Modern Amenities
Stay connected with complimentary high-speed WiFi throughout the property, ensuring you stay productive and informed during your stay.

To secure your stay at Novotel Nanchang Sunac and experience unparalleled hospitality and comfort, book now!

Important information:

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 200 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 15 reviews
Cleanliness: 5
Service: 3
Location: 6.5
Room Quality: 4.5
Amenities: 5.5
Value for Money: 3.5
Food and Beverage: 5
Overall Experience: 3
R
Rudds • review category business travellers • nz
1
Bad
Pros:

Location was ok. Next to a big shopping mall but it was extremely quiet.

Cons:

Went to check in. Could not find my booking even though I clearly had all details on my app and proof. But yet they still could not find any booking. I waited over one hour while they were trying to find it and after 30 hours of traveling it was not pleasant. I would not use this hotel to book online. I ended up paying for a room on the spot directly with them. My thoughts are there were trying to avoid commission paying to booking.com.

2025-05-29 • via Nuitee
V
Verified traveler • friends
10
Pros:

大堂服務人員服務態度良好

2019-03-08 • via Nuitee
Y
yee
8
Highly recommended
Pros:

Rooms are very comfortable but breakfast abit dull, location opposite wanda shopping mall and theme park.Beside a beer Street good for dinner.

2018-08-11 • via Nuitee
M
mirae
8
깔끔하고 깨끗해요
Pros:

엄청 깨끗해서 좋았어요 출장을 자주가는데 기존에 호텔보다 훨씬 좋네요
깔끔하고 맘에 너무 들어요

2018-06-04 • via Nuitee
D
Doris
6
物超所值但不抽煙的人自求多福
Pros:

整體環境物超所值，但是因為有無菸樓層而定諾富特不訂隔壁便宜的酒店，訂單也特別要求要無菸樓層，入住時也講了，但是給我的還是吸菸房，房間內有一個煙灰缸。感覺上酒店挺自大的。

2018-05-27 • via Nuitee
W
WAI YEE
8
新酒店，好服務但偏遠
Pros:

酒店在一個新開發區，景觀是好的，但地址太偏遠。附近很少吃的和生活機能的店。雖然附近有地鐵站，但沒有機會坐過。

2018-04-22 • via Nuitee
J
JB
10
Excellent
Pros:

Très bel hôtel, situé juste en face du parc Wanda et du Wanda Mall, à proximité d'une station de métro de la ligne 2. Les prestations sont excellentes, que ce soit au niveau du personnel ou de la chambre, belle et confortable, le tout pour un prix très correct.

2018-03-27 • via Nuitee
N
Niels Bonde
6
Kinesisk hotel Nanchang
Pros:

Simpel værelse uden for meget komfort. Mangler vestlig morgenmad (kun kinesisk).
Fint og rolig område

2018-03-25 • via Nuitee
P
Peter Wan
6
Nice beautiful Hotel but far away from town / city
Pros:

This area is for future may be about 3 to 5 - year time - a town / city by itself with shopping mall / amazement / theme park but about 40-KM away from main town / city. Not very much can be done - misleading by "WANDA" which is located in 8-1 square in town / city area.
My bad experience is the Domestic flight - they push us out of 16 December 2017 flight due to big package internal people having convention in this area - approx. 1'000-persons so we will taken out of the flight which booked 6-months earlier.

2017-12-26 • via Nuitee
S
Simon
6
Okay for a theme park stay
Pros:

Nicely located for the theme park but a few things not working and was ordered a high price taxi instead of regular

2017-09-05 • via Nuitee
E
ENRU
8
舒适干净服务好，内部管理还需加强
Pros:

酒店的服务还是非常不错的，送针线包的速度比预想的快，因为我不在房间闹了乌龙，前台还一直留着等见到我马上送给我。后台的管理还需要改进，订房部弄不清我们是含早还是不含早，给了前台错误的信息，好在前台很好说话，在订房部下班了无法核实的情况下给我们补了早餐。这个早餐嘛，品种比较少，也不怎么好吃，当然了，南昌人的烹饪水平本身就不敢恭维，在南昌几天就没吃到象样的菜。

2017-06-01 • via Nuitee
T
Timothy L
10
Perfect for those visiting Wanda theme park
Pros:

Hotel was great. Next door to the new Wanda mall and theme park which is about all there is to see and do in nanchang so if you're going for that reason you can't do much better

2017-04-29 • via Nuitee
凌天賜
2
服務太差，因窒外溫度27度，竟然中央空調不開，
Pros:

本人整晚沒有休息，整個晚上全身濕透，投訴多次竟然不予理會

2017-04-09 • via Nuitee
T
Tsu yu
8
Pros:

酒店很好，早餐也不錯，就是離市區遠外，早餐對客人的管控太差，讓小孩跑來跑去，另外客人講話太大聲，並沒有人出制止，代表管理者不在乎環境。

2017-02-12 • via Nuitee
V
Verified traveler
10
Pros:

大堂人员非常友善，热情，服务非常好，下次如在到南昌一定会在住回这家酒店。唯一美中不足的是这里的交通有点不方便，出入都要打的。

2016-12-15 • via Nuitee