Sounkyo Onsen Choyo Resort Hotel

Hotels
Independent
7.6 (135 reviews)
Souunkyou Onsen Kamikawa-cho, Kamikawa, Hokkaido, 078-1701 , Kamikawa , JP

Facilities

Full-service spa
Arcade/game room
Free WiFi
Elevator
Arcade/game room
Safe-deposit box at front desk
Free newspapers in lobby
Front desk (limited hours)
Full-service spa
Grocery/convenience store
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Room quality lacked
Value for money concerns

Categories

Cleanliness
5.35
Several issues noted with room cleanliness and maintenance, including musty smells and mold.
Service
9.35
Staff were friendly and helpful, but under pressure during busy times.
Location
8.85
Great location and breathtaking views enjoyed by guests.
Room Quality
6.35
Rooms had issues such as musty smells and faulty air conditioning.
Amenities
8.35
Good amenities overall but with concerns noted about onsen cleanliness.
Value for Money
6.85
Value not fully met due to several issues; caution advised about recommending.
Food and Beverage
7.85
Breakfast praised, but dinner was not as good.
Overall Experience
7.85
Mixed experience; enjoyed some aspects but significant issues were present.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:43

Property Description

Escape to tranquility at Sounkyo Onsen Choyo Resort Hotel, where relaxation meets adventure in the heart of Hokkaido's stunning landscapes.

Indulgent Spa Experience
Pamper yourself at our full-service spa, designed to rejuvenate your mind and body. Enjoy a range of treatments that provide the perfect escape from everyday life.

Comfort Meets Convenience
Stay connected with complimentary wireless internet in our 200 well-appointed guestrooms, featuring LCD televisions, refrigerators, and private bathrooms stocked with complimentary toiletries and slippers for your comfort.

Prime Location for Exploration
Situated just minutes from popular attractions like Daisetsuzankurodake Ski Area and Sounkyo Hot Spring, our hotel is the perfect base for outdoor adventures and breathtaking natural beauty.

Experience the best of Hokkaido—book your stay at Sounkyo Onsen Choyo Resort Hotel today!

Important information:

  • Hot springs access available from 1:30 PM to 10:30 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • A car is not required for transportation to and from this property.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKJ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.6
Based on 135 reviews
Cleanliness: 5.35
Service: 9.35
Location: 8.85
Room Quality: 6.35
Amenities: 8.35
Value for Money: 6.85
Food and Beverage: 7.85
Overall Experience: 7.85
C
chong meng thomas family
8
Pros:

Lovely old hotel that is a little rundown, but extremely clean. Breadfast n dinner is good.

2025-10-09 via Nuitee
A
Alice
10
Pros:

房間寬敞乾淨、溫泉也很舒服。
前往飯店當天因為路程中汽車被鹿撞了,到飯店請求協助,工作人員很熱心、友善的幫忙,真的萬分感謝!

2025-10-04 via Nuitee
ヒロミ
8
Pros:

友人3人で利用、お部屋は広々で到着時すでにお布団が敷いてあり、このアイディアはとても良い。
お湯♨️は2種類あり最高‼️お肌がツルツル温まります。朝陽亭のお湯も利用できるとの事でスタッフの方が車で送迎してくれました。
食事は多国籍な感じ種類も多かった(和食がもっと欲しかったかな)自分で作る小さい鍋料理は◯、味は少し濃い感じがしました。
スタッフの方々の挨拶が明るくとても良かった。

2025-09-28 via Nuitee
Y
Yiing-Jang
10
Pros:

露天風呂佳

2025-09-20 via Nuitee
T
TI-LEI
4
住宿體驗極差!不推薦!
Pros:

四千多台幣/晚,住宿體驗極差!
毛巾有異味、房間超多蟲(蒼蠅、蝸牛等)、只有兩個插座、冷氣不涼!
超級不推薦!

2025-09-19 via Nuitee
健二 friends
2
Pros:

レストランのおかずやお米が不味い
残念でした

2025-09-18 via Nuitee
M
Michael
10
A good stay. Frendly staff.
Pros:

Stays on the walls. Don’t take out used towels on daily basis.

2025-08-26 via Nuitee
T
Takahiro family_with_children
4
Pros:

2度目でしたが、雰囲気が全然変わってた

2025-08-19 via Nuitee
family_with_children
6
Pros:

フロントの方が、余裕がない様子だった。
どんなに忙しくても、フロントは焦らず落ち着いた対応をして欲しい。

2025-08-16 via Nuitee
B
Bee partner
10
Pros:

Great location and breathtaking views. Added bonus was the incredible buffet.

2025-08-06 via Nuitee
P
P9736FYpascals Couples
2
Helpful Staff, but Serious Issues with the Hotel – Not Recommended
Pros:

Our stay at Choyo Resort Hotel, unfortunately, didn’t fully meet our expectations, especially in terms of value for money.

While the staff were friendly and did their best to assist us, there were several issues that significantly impacted our experience. The room had a strong musty smell, and one we were offered smelled clearly of cigarette smoke, despite being a non-smoking room. The air conditioning in our final room wasn’t working, which made it very difficult to sleep in the hot summer temperatures.

The onsen area also raised concerns, as the ceiling was visibly affected by mold, which made it hard to feel comfortable using the facility.

We truly appreciated the hospitality of the staff, but some of the issues seem to be more structural or related to general maintenance, and couldn’t be resolved during our short stay.

With some improvements in cleanliness and upkeep, this hotel could offer a much better experience. For now, however, we would be cautious about recommending it at the current standard.

2025-07-21 via Tripadvisor
S
Shohei family_with_children
6
Pros:

客室の掃除は行き届いていないと感じる。
客室の窓が全開に開くため、体を乗り出すと落ちてしまいそうです。小さい子がいると注意が必要です。


夜ご飯はあまり美味しくなかったが、朝ご飯は良かった。

外国人スタッフの印象は良いです。

ホテル全体のサービスや環境に対しては星三つです。可なく不可なくといった感じですがリピートはしないと思います。

2025-07-20 via Nuitee
V
Verified traveler
8
Pros:

コンセントがベッドの両脇にあれば完璧でした
お風呂がすこしヌルく感じました
サービスや食事はとてもよく満足しております

2025-07-07 via Nuitee
S
Sam
10
Very Nice Stay
Pros:

after my wife did a thorough research and reading every reviews, we made a decision to stay at this resort hotel. We were very pleased with out decision. Everything exceeded expectation plus the therapeutic benefit of curing chronic back pain was gone after staying here. The bed was very comfortable and onsen water is of top quality and 2 different variety. We had a great stay and service was great. Half board dinner and breakfast were great.

2025-06-28 via Nuitee
きよのぶ family
10
Pros:

露天風呂は自然に溶け込み爽快でした。夜、部屋の空調吹き出しが加減によって騒音が耳につきました。

2025-05-10 via Nuitee
?
?? family_with_children
10
Pros:

レストランの食事内容も豊富で満足しました。

2025-05-04 via Nuitee
ヤスオ family
8
Pros:

お食事は満足のいくものでした。多少食べ過ぎになって 太ってしまったかもです(笑)
数ヶ所埃が気になるところもありました。
全体的には 良かったです。

2025-04-21 via Nuitee
M
May
8
Great Location for the Ice Festival
Pros:

The included dinner and breakfast was very good. The buffet dinner had alot of choices and so did the breakfast.The location of the hotel is ideal for the Sounkyo Waterfall Ice Festival which is only a 10minute walk from the hotel. We also liked the hotel shuttle bus provided from Sapporo, very convenient.

2025-02-17 via Nuitee
K
ken family
8
Pros:

チェックイン時間より早く到着しましたが、コーヒー等のドリンクバーがある喫茶室で過ごせたので全く退屈しませんでした。
バイキングは品数豊富なのですが、地産地消を前面に出した献立を増やす、素材の味を大事にした味付けされるといいかなと思いました。

2025-02-05 via Nuitee
T
TzuChieh
4
Pros:

The room is so hot but noone knows how to say English

2025-01-25 via Nuitee