Zouk Hotel

Hotels
8.7 (3188 reviews)
Isaac Newton, 2 , Alcalá de Henares , es

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Free

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness of suite
Friendly service
Quality of rooms
Amenities offered
Cons:
Maintenance issues
Quality of breakfast coffee
Location a bit away

Categories

Cleanliness
8.45
The cleanliness of the suite was praised, though there were mentions of needing better attention to some areas.
Service
9.05
Guests appreciated the service from the staff, with specific mentions of their friendliness and helpfulness.
Location
8.55
Location received some mixed reviews, noted as a bit away from center but with parking facilities.
Room Quality
8.75
Overall positive feedback on rooms, though some noted maintenance issues.
Amenities
8.65
Amenities like the pool and jacuzzi were well-received, but some items such as the hair dryer did not function correctly.
Value for Money
8.85
Most reviews felt that the experience justified the price, although some mentioned it could be improved.
Food and Beverage
8.35
Food was generally well-received but there were complaints regarding the quality of breakfast coffee.
Overall Experience
8.95
Overall guest satisfaction was high, and many expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:10

Property Description

Luxurious Rooms with Exclusive Amenities
Indulge in stylish rooms featuring flat-screen TVs, free Wi-Fi, and dining areas for private meals.

Convenient Services for Ultimate Comfort
Enjoy 24-hour room service, free private parking with a private entrance, and seamless check-in and check-out from your car.

Ideal Location for Exploration
Explore the UNESCO World Heritage Site of Alcalá de Henares and reach central Madrid in just 25 minutes from Hotel Zouk.

Book now for an unforgettable stay at Zouk Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 3188 reviews
Cleanliness: 8.45
Service: 9.05
Location: 8.55
Room Quality: 8.75
Amenities: 8.65
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.95
J
JOAQUIN • solo_traveller • es
8
2026-05-16 • via Nuitee
C
Crystal Dawn • solo_traveller • ca
10
Pros:

Did not realize this hotel was utilized more so for couples. The menus in the room to purchase adult products for him or her was a nice touch along with the double sided cabinet for discretion. Breakfast was very simple. The jacuzzi was great with lots of hot water and bubbles provided. I lived all the blue LED lights and ceiling mirrors. Considering I went alone to have a quiet hotel stay and it was not what I fully expected; it was clean, quiet and I actually enjoyed the ambience of the room. I'd go back again either by myself or with my husband as it is a really decent hotel.

2026-05-16 • via Nuitee
D
DAVID • solo_traveller • es
8
2026-05-15 • via Nuitee
R
Ramencol • solo_traveller • es
9
2026-05-15 • via Nuitee
J
Julián Fco • solo_traveller • es
10
Pros:

Todo los detalles

Cons:

Se escuchaba la música de la habitación contigua

2026-05-15 • via Nuitee
P
Polo • solo_traveller • es
8
Pros:

La privacidad, y la comida bastante bien

Cons:

Depende quién esté en recepción, son más o menos profesionales. Pedimos varios cafés en vaso, y alguno llegó en taza

2026-05-15 • via Nuitee
C
Cristina • solo_traveller • es
10
Pros:

Limpio y muy bonito

Cons:

El desayuno un poco escaso

2026-05-15 • via Nuitee
C
Candale • solo_traveller • es
10
2026-05-15 • via Nuitee
D
Douglas • couple • bo
1
Las instalaciones son muy buenas, pero lo que le ofrecieron por Booking fue algo diferente
Pros:

La privacidad que tiene

Cons:

Porque Booking me ofreció algo que no era de acuerdo a lo que luego estuve

2026-05-15 • via Nuitee
A
Andres • solo_traveller • es
10
2026-05-13 • via Nuitee
E
elena • couple • es
10
2026-05-13 • via Nuitee
V
Victor • solo_traveller • es
9
2026-05-13 • via Nuitee
N
Naiara • solo_traveller • es
10
2026-05-12 • via Nuitee
M
Miroslav • couple • es
10
Pros:

Muy buena habitación cálida-precio y la comida que pedimos increíble muy buen sitio y muy buena cocina

2026-05-12 • via Nuitee
N
nohemi • solo_traveller • es
10
2026-05-11 • via Nuitee
M
Martin • solo_traveller • es
1
2026-05-11 • via Nuitee
F
Florentina • solo_traveller • ro
10
Pros:

Tot

2026-05-11 • via Nuitee
I
Isidoro • couple • es
10
2026-05-11 • via Nuitee
P
Patricia • couple • es
10
2026-05-10 • via Nuitee
J
Jose Alexander • couple • es
8
Pros:

Bien

Cons:

El precio

2026-05-09 • via Nuitee