Red Lion Inn & Suites Butte

No customer service. No breakfast. Carpets in hallway smelled.

You could tell the room used to be a smoking room. It had a stale stench to it.

Reservation said there would be breakfast, and the late evening check in attendant said there would be breakfast in the morning, but come morning there was a sign on the room saying no breakfast, room closed. A housekeeper that checked me out said it was because a license to handle food had not been renewed.

Dirty dirty dirty!
Smelled like cigarettes strongly everywhere I couldn’t take a breath without smelling cigarettes, especially in the elevator.
Garbage in hallway.
Un-cleanly staff, the front desk clerk had stains all over his shirt.
Half of our lights didn’t work in the room.
There was only one set of towels in the room.
There was a dirty dog bed in front of our door.
They offered guest laundry room, but the washer wasn’t available only the dryer was so we couldn’t do our laundry.
It wasn’t worth the price. I literally paid less staying at an extremely nice cleanly Hotel the next day in Colorado than I did here.

It’s advertised as full breakfast, and there was none. The tv was on in the room, and the remote couldn’t make it respond. So we had to just unplug it all. The hotel is being renovated, but you could tell it was a former motel 6. Very disappointed. Plug ins for smart phones are nonexistent. I need to run a CPAP and had to disconnect the clock to run the CPAP and chargers.

The facility was dirty. Big dog poop all over the grounds seemed very unsanitary.

Never any staff available. Smelled like smoke. Sign on desk to call if help needed, no one ever answered. Ran out of toilet paper. Key to room had to be programmed everyday at 2pm. Dirty floors in entryway.

Worn out and clean but the room wasn’t serviced. Lights didn’t work only one set of towels

The clerk was sick and coughed and sneezed in his hand and then picked up my ID, he didn’t bother to wash his hands or use sanitizer. I had to ask for hand sanitizer to clean it before I took it back. The carpets were visibly dirty. Our room had an odd smell so we had to leave the window open all night. I was very disappointed as I was expecting more with the Red Lion name. Now I know why it was such a low price.

Everything. Once checked in omg it was like a jail cell. Just two beds 4 pillows nothing else. The tv didn’t even have a remote. When I asked for my money back denied because it is a non refundable room. It was not to the standards of a red lion if it is then I need to find another chain to do business with. There needs to be something that can be don’t to refund my money when the room is completely unacceptable. I am not a travel that can afford the best but really need to be some kind of standard for booking to do business with a property

The price is a little much

Front desk agent was a jackass.

Pulled up and the place looked abandoned. There were holes in the roof and paint peeling off the front of the building