Sherwood Queenstown

Hotels
•
EVT
8.4 (151 reviews)
554 Frankton Road, Goldfield Heights, Queenstown, 9300 , Queenstown , NZ
64-34-501090

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Facilities

Full-service spa
Health or beauty spa nearby
Fireplace in lobby
Arcade/game room
Electric car charging station
Comprehensive recycling policy
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
Terrace
See all facilities

Review Highlights

Pros:
Family-friendly
Excellent food
Cons:
Cleanliness issues
Complicated shower system

Categories

Cleanliness
6.65
The room had a dirty and poorly maintained smell, including musty towels and an unpleasant odor in the bathroom.
Service
9.15
Staff were friendly and helpful, but there were issues with the water showers.
Location
8.65
Conveniently located near the airport and city center.
Room Quality
8.15
Room was spacious with eco-friendly features and good decor.
Amenities
8.65
Included a kitchenette, outdoor fireplace, and sauna.
Value for Money
8.15
Overall good value for a hotel in Queenstown.
Food and Beverage
9.15
Food was excellent and restaurant was busy, showcasing high quality.
Overall Experience
8.65
Overall a positive stay with minor issues, would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:22

Property Description

Unwind in the heart of Queenstown at Sherwood, where luxury meets nature.

Spa Serenity
Indulge in revitalizing treatments at our full-service spa, featuring a variety of soothing massages that help melt your stress away.

Culinary Delights
Savor exquisite Modern European cuisine at SHERWOOD, or grab a quick bite at our charming café. With cooked-to-order breakfasts available, you’re set for an energizing day ahead.

Convenient Comfort
Stay connected with complimentary Wi-Fi and a range of amenities in our 78 thoughtfully designed guestrooms, including refrigerators and coffee/tea makers for your convenience.

Come experience the best of Queenstown; your perfect getaway awaits at Sherwood. Book your stay today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.4
Based on 151 reviews
Cleanliness: 6.65
Service: 9.15
Location: 8.65
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 9.15
Overall Experience: 8.65
K
Kaitlyn • family
10
Pros:

A beautiful quiet spot just outside the city center. The Mountain View suite was plenty of room for our family of 4 & very comfortable. Our favourite stay of the trip. Breakfast daily here was lovely & the staff our whole stay were attentive, kind & helpful. Would definitely recommend this spot & perfect for families.

2025-10-10 • via Nuitee
C
C B
10
Pros:

The best place to stay in Queenstown. Hands down no question. Coolest spot ever.

2025-10-09 • via Nuitee
J
Jeff • family
10
Pros:

I’m sad we only got to spend 2 nights here! Gorgeous accommodations, wonderful staff, comfortable bed, it was wonderful!

2025-10-08 • via Nuitee
R
Raewyn
10
Pros:

The Sherwood was amazing big time into sustainability & the hotel has an amazing restaurant has a 2 hat rating, you certainly cant fault the food. My husband & I stayed 3 nights, the staff are amazing & very helpful nothing was a problem. Not all rooms have a TV but clean & inviting, no electric blankets but speak to staff at reception & they'll help you out with a hottie

2025-10-03 • via Nuitee
A
Adam • family_with_children
10
Pros:

Ideal for our family

2025-09-27 • via Nuitee
D
David
10
Pros:

Still the best overall value for any standard in Queenstown

2025-09-26 • via Nuitee
H
Haley
10
Always a good time
Pros:

Great stay, lovely rooms and will always stay again.

2025-09-10 • via Nuitee
G
Gretchen • partner
10
Pros:

Loved the natural textiles and materials in the room, that there's no TV, the delicious restaurant...and complementary sauna.

2025-09-01 • via Nuitee
B
Brian
10
Pros:

Our second time staying here - and have loved it both times.

2025-09-01 • via Nuitee
Z
Zara • family
10
Pros:

This hotel is excellent for a family of five as there are enough beds in one room for everyone. The room decor is really cute and it’s very handy having a small kitchenette. We also loved the outdoor fireplace - this was the highlight of our stay and would keep us coming back! Food is excellent too. Can see why the restaurant is always busy!
If there was one thing that was a negative it is that the room had an old body / hair smell. I understand they are keeping it eco friendly which I love! But an easy fix is to light some Palo Santo sticks. Overall would definitely return!

2025-08-22 • via Nuitee
J
Joel
10
Pros:

Amazing hotel that really makes you feel like you in Queenstown. Unique, one stop stay for all you need.

2025-08-21 • via Nuitee
H
Holly
10
Pros:

Great

2025-08-13 • via Nuitee
S
Sarah • partner
10
Pros:

This is a really special, cosy hotel that feels like being in a luxurious chalet.

2025-08-12 • via Nuitee
A
Annie • family
8
Pros:

Loved the restaurant. Food was excellent.

2025-08-10 • via Nuitee
S
Stella • family_with_children
8
Pros:

Loved the family apartment facilities

2025-08-01 • via Nuitee
H
HENRY
6
Pros:

Friendly staff and beds were comfortable. However, the biggest issue for us were the showers. With 3 faucets to operate, the process is not intuitive as to how much turning one should apply to each faucet to get hot water running. When trying to find information about the showers in the room info book is not really helpful, and you just get a 'thank you for your patience' if you struggle to get it right quickly. I feel like that's not good enough. Especially after a long day of driving, and travelling with children, all one wants is the basics to be there - and I think hot water in the shower is one. The rest is secondary. Hope you can get this sorted out quickly.

2025-07-30 • via Nuitee
S
Sze Ka
2
Not recommended
Pros:

the price as reasonable but the room was dirty and poorly maintained. The batheroom had a strong unpleasant smell, the towels ahd a musty odor, and even the sofa was filthy. Parking was also very difficult to find a spot.

2025-07-24 • via Nuitee
D
Danica • partner
10
Pros:

Love the food

2025-07-18 • via Nuitee
P
Piyaporn • family
10
Pros:

No regret for staying at the Sherwood Hotel. The room was clean, the staff were friendly, parking spot was just right in front of our room. Not far from the airport and the city centre, very convenient at least for us. ♥️

2025-07-17 • via Nuitee
S
Sean • family
10
Pros:

A wonderful experience - spacious room and the restaurant was the best we had in Queenstown!
It will be our place to stay next time we are there.

2025-07-11 • via Nuitee