La Lucia Sands

Hotels
•
Independent
7.6 (14 reviews)
58 Marine Drive, Umhlanga Rocks, Umhlanga, KwaZulu-Natal, 4320 , Umhlanga , ZA
27-31-5628430

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Children allowed

Facilities

Terrace
Garden
Luggage storage
Sauna
Designated smoking area
Wheelchair accessible
Picnic area
Elevator
Surfing/bodyboarding nearby
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Excellent / stunning location
Exceptional cleanliness
Outstanding pool and beach access
Family-friendly facilities (pool, courts, braai area)
Relaxed atmosphere
Cons:
Condascending receptionist / mixed service
Spa not part of resort / contact refused
Must pay extra for air-conditioning
Noisy rooms near laundry / room assignment issues
Poor shower drainage / small common bathroom
Insufficient lounge seating for group size
Limited coffee supplies (no milk)
No WiFi in rooms / poor internet
Bedroom TV not a smart TV
Asked for CVV/credit-card details and strict inventory checks
Perceived poor value / high price

Categories

Cleanliness
8.9
Guests explicitly praised cleanliness as 'exceptional' in multiple reviews; overall housekeeping appears strong.
Service
6
Mixed to negative service notes: condescending receptionist mentioned, refusal to provide mobile spa contact, request for CVV/credit-card details for breakage fee and strict inventory checks on departure — these lowered the service score.
Location
8.9
Location repeatedly described as excellent/stunning with direct beach access; consistently a strong positive across reviews.
Room Quality
6.6
Several room issues reported: guests booked garden room but were given noisy second-floor rooms near laundry, poor shower drainage, insufficient lounge seating for party size, requests for different bed configuration, and non-smart bedroom TVs.
Amenities
8.9
Strong amenities like an outstanding pool, braai area, courts and beach access noted; however, negatives include no in-resort spa (and refusal to share contact), paid air-conditioning policy, and reported poor/no wifi in rooms.
Value for Money
5.6
Multiple comments that the stay felt overpriced (described as a 'waste of money' and 'double the price of a hotel') and frustrations about extra charges (AC), leading to a below-average value score.
Food and Beverage
7
Minimal direct comments: limited coffee pods, limited sugar and no milk provided for a party — small negatives but no major F&B offerings or positives described.
Overall Experience
8.9
Overall impressions are mixed but leaning positive due to excellent location, cleanliness and facilities (pool, beach, family areas); service shortcomings and value concerns tempered the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-15 12:39

Property Description

Recreational Amenities
Enjoy the outdoor pool and sauna during your stay.

Featured Amenities
Take advantage of services like dry cleaning, luggage storage, and laundry facilities.

Comfortable Accommodation
Relax in the air-conditioned apartment with a kitchen and private balcony.

To stay by the ocean, book this beach aparthotel in Umhlanga, minutes away from top attractions.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUR

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Smoking

    Smoking permitted

See all policies

Location

Guest Reviews

7.6
Based on 14 reviews
Cleanliness: 8.9
Service: 6
Location: 8.9
Room Quality: 6.6
Amenities: 8.9
Value for Money: 5.6
Food and Beverage: 7
Overall Experience: 8.9
P
Paballo • couple • za
7
It’s a beautiful stay with family, however communication needs to be paid attention to and the gate at the beach needs b
Pros:

The playground and pool area

Cons:

We’re we’re not told on time that the aircon needs a voucher…we were told on our last day and we were cold the entire stay!!

2026-07-14 • via Nuitee
D
DEVI • extended_group • za
10
2026-06-18 • via Nuitee
S
Sewmohan • extended_group • za
7
Its was nice but if the issues raised were addressed, it could be better.
Pros:

The location was excellent. Cleanliness exceptional. The pool area is outstanding and beach access was great.

Cons:

The lady at reception was on the condescending side. Its only one particular lady . The spa is not part of the resort but we were refused the contact details for the mobile spa. The fact that you have to pay additional to use the air-conditioning is an issue. I booked a garden room but was given one on the second floor which was noisy throughout the day as the laundry room operates near by. The water in the main shower did not drain easily. The apartment is for six people but the lounge only has couches to accommodate 4 people. There were 2 coffee pods, limited sugar and no milk even though we booked for three people. There should be a double bed in the second bedroom.

2026-06-17 • via Nuitee
R
Rosemary • solo_traveller • za
9
Pros:

Location was stunning

Cons:

NA

2026-06-16 • via Nuitee
K
Kgogo • extended_group • za
10
Pros:

The place is excellent 👌 I love you area

2026-06-09 • via Nuitee
M
Mpho • extended_group • za
2
2026-06-01 • via Nuitee
M
Murat • extended_group • za
7
2026-05-07 • via Nuitee
F
Fawzia • solo_traveller • za
9
Pros:

It was so relaxed and close to the beach with a big pool and courts for the children to play soccer. Lovely braai area.

2026-05-01 • via Nuitee
C
Caroline Nokwe • family_with_children • za
8
Pros:

Everything

Cons:

Being told that we're too loud

2026-05-01 • via Nuitee
F
FATIMA • family_with_children • za
10
2026-04-09 • via Nuitee
A
Ayanda • family_with_children • za
10
2026-04-01 • via Nuitee
M
Macdonald • family_with_children • za
8
Cons:

There was no wifi in our room
TV in the bedroom is not a smart TV.

2026-01-28 • via Nuitee
M
Macdonald • family_with_children • za
8
Cons:

There was no wifi in our room.
TV in the bedroom is not smart TV.

2026-01-28 • via Nuitee
N
Nalanie • family_with_children • za
3
It was a waste of money - it was double the price of a hotel for 2 days.
Pros:

The location

Cons:

You have to pay for air conditioning in an already expensive residence - unbearable heat
I was asked to write down my CVV number and credit card details for a breakage fee - I thought it was the security was not aware of what he was asking for but when the receptionist confirmed the next day that it is a requirement it was shocking.
You are not allowed to leave until someone counts all the dishes, cutlery, bedding, crockery and towels.
Common bathroom is minute.

2026-01-20 • via Nuitee
T
TEBOGO • extended_group • bw
8
Pros:

Very good location

Cons:

Internet very poor and we struggled to go online most of the time

2026-01-19 • via Nuitee
J
Jonathan • extended_group • za
8
2026-01-19 • via Nuitee
T
Tebogo • extended_group • bw
8
2026-01-19 • via Nuitee
T
Tersha • family_with_children • za
8
2026-01-12 • via Nuitee
G
Gerrit • family_with_children • gb
9
Pros:

The staff were always friendly and helpful. The location was on the beach. The apartment was clean and in good condition.

Cons:

The inventory check at the start and end of my stay was a bit excessive.

2025-12-31 • via Nuitee
K
Kamsha • family_with_children • za
8
Great stay! Excellent staff. Facilities are adequate
Pros:

Safe and convenient location. Great facilities for families

Cons:

Parking is limited and very difficult to park inside complex

2025-12-30 • via Nuitee