Boutique Suites and Residences Heidelberg- Alte Zigarrenmanufaktur

Hotels
9.9 (49 reviews)
Römerstrasse 80, Weststadt , Heidelberg , de

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service by Alex
Incredible room quality
Great location
Peaceful atmosphere
Cons:
Fitness room limitations

Categories

Cleanliness
10
Everything is very clean and tidy, consistent with the positive sentiments expressed in the reviews.
Service
10
Alex provides excellent service, taking care of guests' needs immediately, indicating a very high level of service.
Location
10
The location is peaceful, only 10 minutes from the old town, allowing for calm while still being accessible.
Room Quality
10
The rooms are described as incredible, indicating a high standard of room quality.
Amenities
9.4
Some amenities mentioned were good, but the fitness room is not suitable for strength training; therefore, a balanced score is given.
Value for Money
9.9
An upgrade was afforded without additional charge, which enhances perceived value for money.
Food and Beverage
9.9
No specific mention of food or beverage quality; assumed standard quality for this hotel tier.
Overall Experience
10
A unique and special experience that guests are eager to repeat, perfectly fitting the overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:12

Property Description

Boutique-Style Suites and Stunning Lofts
The Alte Zigarrenmanufaktur, a former tobacco factory turned boutique hotel, offers a unique blend of history and modern luxury. The carefully restored suites and design lofts provide a stylish and comfortable retreat for guests.

Exclusive SPA and Modern Amenities
Indulge in relaxation at the exclusive SPA and wellness area, or enjoy the convenience of fully equipped kitchens, smart TVs, and high-speed WiFi in every unit. The seamless combination of modern amenities and historic charm ensures a memorable stay.

Convenient Location and Parking
Located near Heidelberg Main Station and key attractions, Boutique Suites Heidelberg Alte Zigarrenmanufaktur offers easy access to the city's highlights. With parking available and close proximity to the University Hospital, guests can explore with ease.

Ready to experience the perfect blend of history and luxury? Book your stay at Alte Zigarrenmanufaktur today.

Important information:

Housekeeping service is offered every 7 days.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 35 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.9
Based on 49 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.4
Value for Money: 9.9
Food and Beverage: 9.9
Overall Experience: 10
J
Jonathan • couple • de
10
10/10. From the hotel to the location to the staff, they have put incredible attention into every last detail.
Pros:

It’s immaculate. Beautifully designed. Incredibly attentive staff.

Cons:

Nothing.

2026-01-30 • via Nuitee
J
Julet • couple • gb
10
Excellent suite would highly recommend
Pros:

Fantastic suite - superb amenities and Mr Gibreel was very helpful

2026-01-19 • via Nuitee
• couple • de
10
Wir haben uns wie zu Hause gefühlt
Pros:

Es war ein ganz besonderes Erlebnis hier zu übernachten. Wir haben uns vom ersten Moment an wohl und aufgenommen gefühlt. Dazu haben wir ein Upgrade unseres Zimmers erhalten ohne Zuzahlung. Alex kümmert sich sehr gut um seine Gäste und ist immer für sie da. Egal, wie spät es ist. Man fühlt sich sehr schnell sehr wohl und möchte gar nicht mehr weg. Die Zimmer sind unglaublich und man ist nur 10 Minuten von der Altstadt entfernt. Trotzdem ist sehr sehr ruhig und man kann richtig gut abschalten und entspannen. Alles ist sehr sauber, ordentlich und es wird sich stets um einen gekümmert. Die Parkplätze befinden sich direkt am Haus.
Danke lieber Alex für deine Zeit und das du dieses wunderschöne Haus mit anderen teilst.
Ganz Liebe Grüße (Auch an Nemo) und bis zum nächsten Mal

Steffi und Torsten

2025-12-17 • via Nuitee
C
Christensen • family_with_children • gb
10
2025-11-24 • via Nuitee
A
Andrew • couple • us
10
2025-10-03 • via Nuitee
M
Michael • couple • es
10
Comfort, Luxus und super Lage mit tollem Personal.
Pros:

Viel Platz, alle Annehmlichkeiten, tolle Betreuung durch Alex, der jederzeit verfügbar war und sich unmittelbar um alles kümmerte.

Cons:

Fitnessraum nicht für Krafttraining geeignet, aber nicht tragisch.

2025-09-15 • via Nuitee
H
Heinz • solo_traveller • de
10
2025-07-26 • via Nuitee
M
Martin • young couple • es
10
Exceptional
Pros:

Lovely place with really friendly staff, every room has something special. Already stayed two times and definitely the best option in Heidelberg.

2025-06-29 • via Nuitee
O
Omar • young couple • sa
10
Exceptional
Pros:

Gibreel is the best guy who changed the entire experience

Cons:

Innovative and creative. Has all amenities needed

2024-09-04 • via Nuitee
C
Carusona • family with young children • us
10
Exceptional
2024-08-10 • via Nuitee
R
Rotem • family with young children • il
10
Exceptional
Pros:

exceptional hospitality, amazing apartment and facilities. nice, quiet neighborhood, but close enough to the tram. staff was really helpful with everything we needed.

2024-07-25 • via Nuitee
J
Jamila • family with young children • om
10
We had a great, enjoyable and a relaxing stay; highly recommended for a long stay.
Pros:

The location was excellent with a few minutes walking distance from the tram station; it took a few minutes to reach the city centre.
The cleanliness, facilities and comfort were outstanding.

Cons:

None. It was exceptional stay especially with concierge service; our special thanks to Mr. Gibreel who did everything possible to provide us with all the assistance we required.

2024-07-24 • via Nuitee
H
Heather • family with young children • nz
10
Excellent family accommodation
Pros:

it met our needs as a family. Two bedrooms and two bathrooms with kitchen and laundry facilities

Cons:

Nothing

2024-07-05 • via Nuitee
P
Prof. • review category business travellers • us
10
Brilliant!
Pros:

Extraordinary, and understated. How can both be true? Expect a relaxed stay with outstandingly kind hosts!

2024-06-24 • via Nuitee
D
Danielle • family with young children • us
10
Excellent! Exceeded expectations!
Pros:

The apartment exceeded our expectations! It was incredibly spacious, the kids rooms was stellar - equipped with a loft bed and toys, high chair and crib were also a plus for us. Gibreel was incredibly helpful and attentive, communicated very well and was very kind. It was about a 20 minute walk from the old town - very easy to navigate to! And the apartment was located in a very safe neighborhood within walking distance to many restaurants, cafes, and playgrounds for the kids!

2024-06-15 • via Nuitee
H
Hongjiang • young couple • us
10
Perfect. 5/5. Will live here next time when visiting Heidelburg.
Pros:

Clean and Very easy to use

2024-05-17 • via Nuitee
Y
Yabette • family with young children • us
10
Exceptional
Pros:

This was an amazing stay. The staff is very attentive, the location was really good and the accommodations allowed for parking and pet. It was clean and had a nice atmosphere. The staff goes above and beyond to ensure you have a nice stay.

2024-05-15 • via Nuitee
W
Wright • young couple • us
10
Ultimate place to stay in Heidelberg! Exceptional staff and accommodations, fantastic experience.
Pros:

This apartment-hotel surpassed all expectations with its outstanding staff, service, and lavish accommodations. From the moment of arrival, the staff's dedication ensured an unforgettable experience. Moreover, the convenient parking and pet-friendly policy made traveling with a pet hassle-free. This intimate gem, boasting a calming speak-easy vibe, truly stands out as the ultimate destination for a memorable stay.

Cons:

N/A

2024-05-08 • via Nuitee
R
Richard • family with young children • ca
9
The family really enjoyed our stay, it was very comfortable and relaxing, in a lively area of a lovely city. Great exper
Pros:

Quiet, lovely space with good lighting, stylish interior and nice exterior space too. Lovely area around the property, with park and restaurants nearby. Sofa was very comfortable, and my youngest child really enjoyed the toys. Nice to have a large corner bath.

Cons:

The bed wasn’t as comfortable as I might have expected. Showering in the bath was a bit awkward.

2024-03-19 • via Nuitee
G
Golubina • solo traveller • cz
10
Lovely stay, we'll equipped kitchen
Pros:

Specious rooms

Cons:

Jacuzzy pipes were not clean so once filled in there was a lot of dirt coming out.
Mood lights were not working well

2023-12-15 • via Nuitee