Opera Hotel

Hotels
•
Independent
7.6 (54 reviews)
Ahmad Rajabli 173 , Baku , AZ

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Better deluxe room
Lady staff
Cons:
Prison-like standard room
Rooms without windows
Problems with card payments
Smoking smell
Poor cleanliness
Cockroaches
Torn bed sheets
Poor breakfast options
Neglected maintenance

Categories

Cleanliness
2.5
Guests have major complaints about cleanliness, including cockroaches and unclean beddings.
Service
4
Service received mixed reactions with some appreciating the lady staff, but others experiencing very bad service overall.
Location
5
Location was not prominently mentioned in the reviews, so it is rated as average given the lack of information.
Room Quality
3.5
Deluxe rooms were seen as an improvement over standard ones, which were compared to a prison and had major quality issues.
Amenities
2
Lack of basic amenities was suggested, with issues like a dripping ceiling and the unavailability of a proper breakfast for some guests.
Value for Money
3
Poor value for money was indicated by guests' preference for moving to other hotels for better services and pricing.
Food and Beverage
2
The food and beverage service garnered complaints, particularly the inadequate breakfast that was constrained to bread and butter for some guests.
Overall Experience
2.8
The majority of guests reported negative experiences, with strong suggestions against staying at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 10:54

Property Description

Luxurious Accommodation
Opera Hotel in Baku offers 4-star accommodation with a garden, bar, and a variety of amenities. Guests can enjoy air-conditioned rooms equipped with modern facilities, ensuring a comfortable stay.

Wellness and Relaxation
The property features a fitness centre, sauna, hot tub, and hammam, providing guests with opportunities to unwind and rejuvenate during their stay. Perfect for those looking to relax and destress.

Convenient Services
With a 24-hour front desk, airport transfers, room service, and free WiFi, Opera Hotel ensures a seamless experience for all guests. Additionally, the on-site restaurant serves delicious à la carte breakfast for a delightful start to the day.

Book your stay at Opera Hotel now for a luxurious and relaxing experience in Baku.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Opera Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for AZN 15 per person per night when using an existing bed.
    Children from 6 years old to 12 years old stay for AZN 15 per person per night when using an available extra bed.
    People 13 years old and over stay for AZN 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location