Townhouse Boutique Hotel

Hotels
8.6 (2670 reviews)
Schützengasse 7 , Zürich , ch

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Cons:
Room furnishing issues
Pillow comfort
Perceived value for money concerns

Categories

Cleanliness
8.79
Generally clean with some mentions of issues in specific rooms.
Service
9.26
Staff is consistently praised for their friendliness and helpfulness.
Location
9.3
Excellent location near transportation and attractions.
Room Quality
8.25
Comfortable rooms but some concerns with furnishings and pillow comfort.
Amenities
8.28
Basic amenities available, but some issues with specific in-room features.
Value for Money
7.74
Perceived high cost relative to quality, especially regarding some room features.
Food and Beverage
8.29
Breakfast offerings are good, but not all amenities are well-maintained.
Overall Experience
8.86
Guests enjoyed their stay overall, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:48

Property Description

Luxurious English Townhouse Decor
The Townhouse Boutique Hotel, located by Zurich Main Station, offers elegantly decorated rooms reminiscent of an English townhouse.

Upscale Room Amenities
Each room boasts high-quality Sleepeezee beds, a 32'' LCD TV, a DVD player with complimentary DVDs, and an IPod dock. Pamper yourself with luxurious bathroom amenities from Molton Brown.

Convenient Location and Dining
Explore the nearby Bahnhofstrasse for shopping or easily access Zurich Airport via a direct rail link. Indulge in a delicious breakfast at the on-site Palette restaurant, with the option to save on rates with a breakfast-included offer.

Book now to experience luxury and convenience at the Townhouse Boutique Hotel!

Important information:

Guests are required to show their credit card upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2670 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 8.86
D
Denise couple br
9
Muito boa!
Pros:

Do quarto amplo

Cons:

De nada

2026-05-09 via Nuitee
T
THERESA couple ca
8
Overall it was a great stay. Maybe the breaky could definitely be improved on
Pros:

Location, room layout , water pressure was great in the washroom

Cons:

The breakfast was good but sort of ran out a few times. I felt it was kinda short on food

2026-05-09 via Nuitee
D
David couple gb
8
Convenient stay in a great location.
Pros:

Great location

Cons:

Nothing

2026-05-08 via Nuitee
D
Dona couple us
10
2026-05-08 via Nuitee
I
Ivo solo_traveller ch
7
2026-05-07 via Nuitee
C
Cidadã do Mundo family_with_children br
9
Pros:

Localização, cama ótima.

Cons:

Wi-fi fraco

2026-05-06 via Nuitee
D
Deborah couple au
10
Friendly and helpful
Pros:

Very helpful and friendly staff - a very warm welcome. The hotel was in a convenient location a short walk from the train station.

Cons:

N/A

2026-05-06 via Nuitee
L
Leah extended_group us
6
I would not recommend unless you smoke. Cigarette smoke is too much for non smokers.
Pros:

Located near train station

Cons:

Smelled like cigarettes throughout the hotel

2026-05-06 via Nuitee
K
Kim solo_traveller us
10
Pros:

People were helpful , kind , and professional. Location was great .

Cons:

Wasn't thrilled about making my breakfast, but okay. Could use yogurt for breakfast.

2026-05-06 via Nuitee
S
sophie family_with_children au
9
Pros:

Location
Style
Staff

Cons:

Nothing

2026-05-06 via Nuitee
D
darrene165 Family Halesworth, Suffolk, East Anglia, England
8
Great location
Pros:

Felt that a 3 star review would have been a little unfair so I’ve gone with a 4 mainly because The hotel is in a Great location close to Zürich central train station, not much to else to say apart from the staff were polite and friendly, the rooms were clean but a bit tired and dated, if it wasn’t for this it would of been a 5. Perfect for a short stop over

2026-05-04 via Tripadvisor
D
David L couple gb
8
Pros:

Proximity to Main Railway Station

2026-05-04 via Nuitee
W
Wendy solo_traveller us
10
Unique boutique hotel
Pros:

Perfect location. Heart of the city. Close to trains and trolleys. Beautiful unique rooms, warm and cozy. Every room had personality, not just a room. Lovely!

Cons:

Nothing

2026-05-03 via Nuitee
I
iSven1 couple ch
8
Pros:

Wir hatten zwei Zimmer gebucht. Eins war sehr gut, dass andere lag aber zur Strasse raus und da war es lang sehr laut. In Zukunft würde ich ein ruhiges Zimmer anfragen

2026-05-03 via Nuitee
A
Ashley couple au
9
Very good position to zurich train stn.
Pros:

Very close to train station 100m. Easy walk to many food options to eat

Cons:

We were on 6th floor but lift only went to 5 levels so just got to lug suitcases up

2026-05-02 via Nuitee
S
sevil extended_group tr
9
Çok güzeldi
Pros:

Büyüklüğü konumu çok çok iyiydi. Rezervasyon yaparken mutfak olduğunu bilmiyordum Kullanmadık gerçi ama bu da önemli bir avantajdı.

Cons:

Beğenmediğim bir şey yok.

2026-04-29 via Nuitee
J
J3865DPashleyh Couples
10
Price for what you get in Zurich second to none.
Pros:

Excellent location rooms a good size. Great bar and snack place downstairs.

2026-04-27 via Tripadvisor
G
Gazzaflem solo_traveller gb
9
Great location
Pros:

Great location, nice area, with friendly staff

Cons:

Room was hot with no aircon

2026-04-27 via Nuitee
A
Andreas solo_traveller at
8
2026-04-27 via Nuitee
R
Rosina extended_group be
8
2026-04-27 via Nuitee