Townhouse Boutique Hotel

Hotels
8.6 (2793 reviews)
Schützengasse 7 , Zürich , ch

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Cons:
Room furnishing issues
Pillow comfort
Perceived value for money concerns

Categories

Cleanliness
8.79
Generally clean with some mentions of issues in specific rooms.
Service
9.26
Staff is consistently praised for their friendliness and helpfulness.
Location
9.3
Excellent location near transportation and attractions.
Room Quality
8.25
Comfortable rooms but some concerns with furnishings and pillow comfort.
Amenities
8.28
Basic amenities available, but some issues with specific in-room features.
Value for Money
7.74
Perceived high cost relative to quality, especially regarding some room features.
Food and Beverage
8.29
Breakfast offerings are good, but not all amenities are well-maintained.
Overall Experience
8.86
Guests enjoyed their stay overall, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:48

Property Description

Luxurious English Townhouse Decor
The Townhouse Boutique Hotel, located by Zurich Main Station, offers elegantly decorated rooms reminiscent of an English townhouse.

Upscale Room Amenities
Each room boasts high-quality Sleepeezee beds, a 32'' LCD TV, a DVD player with complimentary DVDs, and an IPod dock. Pamper yourself with luxurious bathroom amenities from Molton Brown.

Convenient Location and Dining
Explore the nearby Bahnhofstrasse for shopping or easily access Zurich Airport via a direct rail link. Indulge in a delicious breakfast at the on-site Palette restaurant, with the option to save on rates with a breakfast-included offer.

Book now to experience luxury and convenience at the Townhouse Boutique Hotel!

Important information:

Guests are required to show their credit card upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Location

Guest Reviews

8.6
Based on 2793 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 8.86
L
Lesa couple au
9
Would recommend.
Pros:

Great location. Minutes from central station. Staff very friendly.

2026-08-08 via Nuitee
B
Becky couple gb
7
We had a lovely stay at Townhouse Boutique location made it easy to explore Zürich.
Pros:

Location was great, short walk from train station, a few minutes from the river and old town. Property was clean, bed comfortable, all staff encountered were very friendly and helpful.

Cons:

Room was quite small so found it difficult to move around especially with suitcases as there was nowhere to put them. Room was very warm and there was no fridge

2026-08-08 via Nuitee
F
Ferlin family_with_children ae
5
Pros:

Location

Cons:

Sub standard for the price you pay

2026-08-07 via Nuitee
C
Carla couple ie
10
Pros:

Beautiful hotel located right beside Zurich train station. Really cozy hotel with old style/antique furniture - I loved the vibe of this hotel. Room was perfect no complaints, the toiletry selection was great and the fan actually kept the room cool. Also dealt with a really lovely receptionist, my boyfriend left his retainer behind and the lovely receptionist lady found it for us and helped get it shipped back. Will definitely come back here if staying in Zurich again!

2026-08-05 via Nuitee
S
Stephanie couple us
10
Quaint property with great staff
Pros:

Room was spacious. The blend of old with modern. They did have fans in the room as it was built seasonably hot. Esteban at front desk was great - he knew we were coming in early and he was able to save the room so that we could check in after our long international flight. He also recommended the Zürich city tour and it was fantastic. Quiet. Close to train station which is what we wanted.

2026-08-05 via Nuitee
H
Harjinder extended_group us
10
2026-08-04 via Nuitee
S
sarahtK6287WT Family
10
Fabulous location and room
Pros:

Absolutely gorgeous boutique hotel! Clean and comfortable with a cute mini kitchen in the Jr suite. Spacious for the 3 of is. Friendly and welcoming staff. A perfect location near the train station with outdoor restaurant seating to eat, drink, unwind, and people watch.

2026-08-03 via Tripadvisor
S
Soenke solo_traveller gb
8
2026-08-02 via Nuitee
P
Phil solo_traveller nz
9
Pros:

Great location in Zurich right near the train station. Good casual food from the restuarant downstairs. Thankful they provided a portable air con unit in our room as was 36 degrees outside. We had a double room which was very roomy and commfortable

2026-08-02 via Nuitee
B
Bernd couple de
8
2026-08-02 via Nuitee
S
Steve solo_traveller us
10
2026-07-23 via Nuitee
J
Jielin family_with_children us
10
Pros:

Location was 10/10. The junior suite was spacious for Zurich hotel. It has a kitchenette and pretty much everything you need.

2026-07-23 via Nuitee
K
Keith solo_traveller gb
10
Pros:

Superb location & room. Very close to the main train station & shops ... Extremely comfortable bed & breakfast was very good . Staff very helpful & friendly 😄

Cons:

Nothing ... Honestly it was a great hotel with a brilliant location

2026-07-23 via Nuitee
A
Attaf couple ly
10
كان أقامه جميلة
Pros:

كل شي

Cons:

كل شي

2026-07-22 via Nuitee
R
Robert solo_traveller au
7
Pros:

The location, room size and cleaning service

Cons:

For the price I would have expected air conditioning. The heat at night made for an uncomfortable stay. Reception was largely un attended. There are better places for a similar price in the vicinity.

2026-07-22 via Nuitee
Z
ZHIJIA family_with_children sg
9
2026-07-21 via Nuitee
Y
Yvan couple ch
9
Idéal pour un séjour de visite de la
Pros:

Parfait pour une nuit car situé en plein centre ville

Cons:

Rien à signaler

2026-07-19 via Nuitee
K
katsuhiko couple jp
8
まぁまぁ。
Pros:

駅から近く繁華街の中。

Cons:

暑くて窓を開けて扇風機を回すが音がやかましくて寝られない。

2026-07-19 via Nuitee
C
Caruana couple us
9
Staff very accommodating. A pleasant stay
Pros:

Location was great and so close to the train station

Cons:

No airconditioning

2026-07-18 via Nuitee
J
Jessica couple us
9
Pros:

Easy access to train station and airport. Lovely staff. Good breakfast. Charming room.

Cons:

Construction started very early AM right out window , and window has to be open since no AC. Could have used more rest.

2026-07-16 via Nuitee