Townhouse Boutique Hotel

Hotels
8.6 (2514 reviews)
Schützengasse 7 , Zürich , ch

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Cons:
Room furnishing issues
Pillow comfort
Perceived value for money concerns

Categories

Cleanliness
8.79
Generally clean with some mentions of issues in specific rooms.
Service
9.26
Staff is consistently praised for their friendliness and helpfulness.
Location
9.3
Excellent location near transportation and attractions.
Room Quality
8.25
Comfortable rooms but some concerns with furnishings and pillow comfort.
Amenities
8.28
Basic amenities available, but some issues with specific in-room features.
Value for Money
7.74
Perceived high cost relative to quality, especially regarding some room features.
Food and Beverage
8.29
Breakfast offerings are good, but not all amenities are well-maintained.
Overall Experience
8.86
Guests enjoyed their stay overall, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:48

Property Description

Luxurious English Townhouse Decor
The Townhouse Boutique Hotel, located by Zurich Main Station, offers elegantly decorated rooms reminiscent of an English townhouse.

Upscale Room Amenities
Each room boasts high-quality Sleepeezee beds, a 32'' LCD TV, a DVD player with complimentary DVDs, and an IPod dock. Pamper yourself with luxurious bathroom amenities from Molton Brown.

Convenient Location and Dining
Explore the nearby Bahnhofstrasse for shopping or easily access Zurich Airport via a direct rail link. Indulge in a delicious breakfast at the on-site Palette restaurant, with the option to save on rates with a breakfast-included offer.

Book now to experience luxury and convenience at the Townhouse Boutique Hotel!

Important information:

Guests are required to show their credit card upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2514 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 8.86
S
Sophie couple au
8
2026-02-14 via Nuitee
A
Alice family_with_children gb
9
Great place to stay for a night or two!
Pros:

Very friendly staff and keen to help where possible!

Lovely quirky and homely place!

The bed and pillows were cozy and comfy.

We would defo come again!

Cons:

There was a dodgy plug on one of the light sockets.

The breakfast was not very value for money. We decided to eat in Roots instead, but this didn't devalue our actual stay.

2026-02-12 via Nuitee
A
Albert couple ch
9
Very expensive compared to 5 star hotels nearby, with better rates, but great boutique hotel with top location.
Pros:

Location, staff and space etc in room.

Cons:

Very expensive the night I stayed there.

2026-02-12 via Nuitee
M
Marlies couple at
6
Perfekt für eine kurze Städtereise
Pros:

Lage, extrem liebes Personal, bequemes Bett

Cons:

Der Geruch in diesem Zimmer war etwas muffig, es gab keine Hausschuhe und nur einen Bademantel aus Kunststoff

2026-02-12 via Nuitee
K
Karin solo_traveller de
8
2026-02-11 via Nuitee
D
Dr. Ute couple de
7
Die Nähe zum Hauptbahnhof ist das Highlight dieser Unterkunft
Pros:

Die Lage ist für Bahnfahrer optimal.

2026-02-10 via Nuitee
C
Chris family_with_children gb
10
2026-02-10 via Nuitee
N
Nina family_with_children ua
8
2026-02-09 via Nuitee
P
Peadar couple us
10
Great location good value.
Pros:

Location really can’t be beaten. Beside the Banhof . Close to major shopping and if you’ve got lots of CHF all the high end shops on the Bahnofstrasse. Small room but fine for a night or two. Small lobby. Friendly staff.

Cons:

Nothing really.

2026-02-09 via Nuitee
G
G7334PDjonh Couples Lausanne, Canton of Vaud
10
Central Zurich convenient and friendly hotel.
Pros:

Great multi-lingual staff, warm welcome, cosy rooms and a nice breakfast / bar area.
Shopping on the doorstep and max 5 mins from the main station.

2026-02-08 via Tripadvisor
L
lisacN1991YC Couples Sydney, New South Wales
10
Highly Recommend
Pros:

Excellent location. Great breakie. A really nice vibe in their cafe/bar area

2026-02-06 via Tripadvisor
A
Antti couple fi
3
Pros:

Good location.

Cons:

When arriving, luggage was not safely stored.

One plug in room was broken and gave electric shocks. I informed hotel, they never replied. This is fire safety, and worrying after what happened some weeks earlier when people died in Switzerland.

2026-01-31 via Nuitee
O
O7484OZjamesr Couples
10
Easy Walk to Train, Food and Drink
Pros:

Perfect single night stay in Old Town. Wonderful host. Easy walk to/from the train. Lots of food + drink options close by. Excellent coffee shop.

2026-01-30 via Tripadvisor
P
Peter solo_traveller at
8
Extrem freundlich, tolle Lage, Preis (für Zürich) gut
Pros:

Tolle Lage, extrem freundliche Rezeption

Cons:

Bissl abgewohnt aber ok und sehr sauber

2026-01-30 via Nuitee
C
Claudia solo_traveller us
10
Townhouse definitely my home in Zurich.
Pros:

Location could not be better.
Wonderful welcome and I loved my room. I've been there a few years ago and it is just as wonderful.
Price quality ratio could not be any better.
I'n not staying anywhere else in Zurich.

Cons:

nothing, comfort, location, restaurant. all great

2026-01-29 via Nuitee
M
Marcello solo_traveller it
4
Pros:

Ottima posizione

Cons:

Bagni minuscoli, hanno caricato di rifare la mia camera senza bussare alle 07.40

2026-01-27 via Nuitee
C
Christina family_with_children au
8
We will be back
Pros:

Location is great

2026-01-26 via Nuitee
N
nathen family_with_children gb
8
Pros:

Location perfect

Cons:

Too hot. Too noisy. Heard loud noise from other rooms.

2026-01-25 via Nuitee
S
sylvia family_with_children ph
10
The hotel with the best bed and location!
Pros:

the receptionist was very warm and helpful, the room is really nice especially the bed! the room and bathroom space is just right and location of hotel is very good! right across the train station and just walkable to old city. We will stay again when we get back to Zurich.

Cons:

the Bathroom didn't have a drier for clothes.

2026-01-24 via Nuitee
C
Charlene family_with_children au
8
Great stay in a lovely boutique hotel centrally and conveniently located, recommended
Pros:

Fantastic location and lovely boutique hotel very close to the main train station, central shopping area and restaurants. Check in staff were very helpful! Decent sized rooms, one of which had a little kitchenette which was very handy during our stay.

Cons:

The bathrooms were a little small and dated but otherwise in good condition

2026-01-22 via Nuitee