Townhouse Boutique Hotel

Hotels
8.6 (2839 reviews)
Schützengasse 7 , Zürich , ch

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Cons:
Room furnishing issues
Pillow comfort
Perceived value for money concerns

Categories

Cleanliness
8.79
Generally clean with some mentions of issues in specific rooms.
Service
9.26
Staff is consistently praised for their friendliness and helpfulness.
Location
9.3
Excellent location near transportation and attractions.
Room Quality
8.25
Comfortable rooms but some concerns with furnishings and pillow comfort.
Amenities
8.28
Basic amenities available, but some issues with specific in-room features.
Value for Money
7.74
Perceived high cost relative to quality, especially regarding some room features.
Food and Beverage
8.29
Breakfast offerings are good, but not all amenities are well-maintained.
Overall Experience
8.86
Guests enjoyed their stay overall, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:48

Property Description

Luxurious English Townhouse Decor
The Townhouse Boutique Hotel, located by Zurich Main Station, offers elegantly decorated rooms reminiscent of an English townhouse.

Upscale Room Amenities
Each room boasts high-quality Sleepeezee beds, a 32'' LCD TV, a DVD player with complimentary DVDs, and an IPod dock. Pamper yourself with luxurious bathroom amenities from Molton Brown.

Convenient Location and Dining
Explore the nearby Bahnhofstrasse for shopping or easily access Zurich Airport via a direct rail link. Indulge in a delicious breakfast at the on-site Palette restaurant, with the option to save on rates with a breakfast-included offer.

Book now to experience luxury and convenience at the Townhouse Boutique Hotel!

Important information:

Guests are required to show their credit card upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Location

Guest Reviews

8.6
Based on 2839 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 8.86
C
C5119YFtimothym Couples
10
Perfect location when in Zurich
Pros:

We stayed for one night upon arrival to Switzerland. Easy to get to from the airport/train and short walk made it a great location. Very friendly staff! Welcome drinks allowed time to chat and get recommendations. Room was nice, quiet, and though no A/C it was quite pleasant. Hot showers and comfy accommodations. We would highly recommend!

2026-08-27 via Tripadvisor
T
Tim couple us
9
Great place to introduce Switzerland after long flight
Pros:

Value compared to similar hotels.

Cons:

I look have liked a small refrigerator or minibar in room

2026-08-27 via Nuitee
A
AnytimeAnywhere191 Family Chennai (Madras), Chennai District, Tamil Nadu
8
Cozy in great location
Pros:

Great location. Right middle of everything…shopping, train and bus station… restaurants. Hotel room was cozy if not a bit crowded with antique furniture. No AC but a fan was adequate in late August. Nice bar/ restaurant downstairs serving breakfast.

2026-08-25 via Tripadvisor
A
Amnon couple il
8
2026-08-25 via Nuitee
J
jessica family_with_children us
10
2026-08-25 via Nuitee
S
Symon solo_traveller us
10
Pros:

Excellent location so close to the main train station and the center of the city.
Room far exceeded our expectations

2026-08-25 via Nuitee
A
Adam solo_traveller au
10
2026-08-24 via Nuitee
A
Amol couple sg
9
Clean, comfortable and great location
Pros:

Location is great right outside Zurich HB, which is very convenient. Easily walkable to the old town, the lake and everything you’d want to visit in city center.

Cons:

Bed and pillows were maybe a little too soft for our liking but that’s a personal preference.

2026-08-23 via Nuitee
T
Tristan couple gb
8
2026-08-23 via Nuitee
E
Elena extended_group ru
8
Pros:

Мы не первый раз в этом отеле, расположение его идеально рядом с главной улицей и вокзалом. Большой номер, хорошие подушки и белье.

Cons:

Отель явно устал и требует ремонта. Завтрак очень скудный и дорогой. Парковки своей нет. Цены за такой сервис запрелельные.

2026-08-23 via Nuitee
6
612garyb Couples Reading, Berkshire, England
8
Super convenient location.
Pros:

Ideally located close to the train station and easy walking to the old town, rivers and lake. Super helpful welcome, a kind upgrade and everything was just as detailed on the website. Would happily stay again.

2026-08-22 via Tripadvisor
A
AKIN family_with_children tr
10
2026-08-22 via Nuitee
U
Usman family_with_children ae
5
We paid advance thats why we stayed
Pros:

Location is good

Cons:

No good fan , no air conditioning, weather was hot

2026-08-22 via Nuitee
7
78clarencek Solo travel Singapore
8
NIce rooms, friendly staff, no A/C so be forewarned
Pros:

Nice rooms that were decent sized for such a central location. Staff were friendly and helpful. Only downside was NO AIR CONDITIONING, although provided 2 fans in my room. But in August it still led to me having poor sleep. I note this as it’s the first and only time I’ve stayed in a hotel in a major city that lacked A/C. Another downside is if you leave luggage behind, it’s kept in the open where often there is no hotel staff to ensure bags are secure. But other than these two nitpicks, it was a wonderful stay and I would recommend for most stays

2026-08-20 via Tripadvisor
J
Janis couple lv
9
2026-08-19 via Nuitee
T
Thomas couple gb
4
Great location, noisy in room 11
Pros:

Pleasant and welcoming staff, great location and clean room. Bonus for the powerful shower.

Cons:

Room 11 with no air con in August. Room is exposed to street, so with no air con, it’s either you sleep in a hot room or face the noise. Nothing you can do about trams, but a member of staff knocking at the entrance door at 1:55am and having a chat for 10mins is rather something you don’t want when you’re trying to sleep. Same about a member of staff knocking at a door next to yours to wake another room up early around 6am, there are alarms or phones which would be less disturbance for neighbouring guests.
Very little space in the room and to put clothes and luggage away, so ok for one night, will feel cramped for longer.

2026-08-19 via Nuitee
G
Glenda solo_traveller au
8
Pros:

Small room but so convenient to the station and tram services to get around. Close to the old town to walk

2026-08-18 via Nuitee
D
Dianamrs family_with_children br
8
Muito boa
Pros:

Localização excelente! Muito proxima da estação de trem e boa pra passear a pe pela área central. Ter elevador também foi um diferencial pois estávamos com malas pesadas. Apesar dos pontos descritos abaixo, valeu a pena.

Cons:

O café da manhã é um pouco restrito. Para ovos mexidos, o atendente me deu uma frigideirinha eletrica para eu mesma fazer, rs... Não que seja um problema, apenas não é tão prático, principalmente considerando o valor da diária.

2026-08-17 via Nuitee
L
Leendert couple au
8
Pros:

Nearby the railway station and central.

Cons:

No air conditioner.

2026-08-16 via Nuitee
A
Ali Kazerouni solo_traveller ca
3
Pros:

Location is good

Cons:

No AC, no toilet fan, too noisy even after 10pm, no staff after 10pm, small room, expensive comparing to experience.

2026-08-14 via Nuitee