Hotel La Fenice

Hotels
8 (652 reviews)
268 Via Roma , Belpasso , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Friendly staff
Cons:
Limited breakfast options
Service could be improved

Categories

Cleanliness
8.08
Most reviews mention cleanliness positively, but some indicate issues with the bathroom.
Service
7.55
Mixed feedback, with some mentioning a lack of engagement from staff.
Location
9.09
Multiple reviews highlight the great location for visiting Etna and surrounding areas.
Room Quality
8.54
Rooms are frequently described as spacious and comfortable.
Amenities
7.57
Some amenities are lacking, and limited options available outside restaurant.
Value for Money
8.03
Generally positive, especially in relation to location and amenities.
Food and Beverage
7.08
Breakfast options received criticism for being too focused on sweets.
Overall Experience
8.05
Overall positive experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:42

Property Description

Luxurious Accommodation
Hotel La Fenice in Belpasso offers air-conditioned rooms with modern amenities like a flat-screen TV and a private bathroom, ensuring a comfortable stay for guests.

Dining and Relaxation
Guests can enjoy a delicious buffet or Italian breakfast at the hotel's restaurant, and unwind at the shared lounge or sun terrace.

Convenience at Your Fingertips
With a 24-hour front desk, concierge service, and tour organization, Hotel La Fenice ensures that guests' needs are met promptly and efficiently.

Experience luxury and convenience at Hotel La Fenice. Book your stay now for a memorable experience!

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CTA

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 652 reviews
Cleanliness: 8.08
Service: 7.55
Location: 9.09
Room Quality: 8.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.05
B
Barbara • couple • it
10
2026-01-23 • via Nuitee
K
Karl • extended_group • mt
9
2026-01-20 • via Nuitee
A
Alessandra • family_with_children • it
1
Mai più
Pros:

Colazione orrenda prodotti da discount caffè imbevibile…

Cons:

Doccia scomodissima dietro la
Porta è piccolissima ci entra a malapena una bambina troppo scomoda luci da cimitero climatizzatore ingestibile dalla camera
Gestito da loro improponibile

2026-01-19 • via Nuitee
F
Francesco • couple • it
4
2026-01-19 • via Nuitee
F
Francesco • family_with_children • it
8
Soddisfatto, ma non pienamente.
Pros:

Stanza spaziosa con un ottimo materasso

Cons:

Colazione migliorabile. Il cappuccino e il caffè non mi sono piaciuti.

2026-01-19 • via Nuitee
A
Angela • couple • it
6
Cons:

Non mi è piaciuta la colazione
Molto scarsa ma soprattutto nulla per quanto riguarda il senza glutine

2026-01-19 • via Nuitee
F
Flavio Maria • family_with_children • it
10
2026-01-19 • via Nuitee
B
Bizzini • family_with_children • it
8
Pros:

Il silenzio è la discrezione

Cons:

Doccia senza cuffiette e sportello della doccia rotto di plstica.... I divani della Holl dovrebbero essere rinnovati o rifoderati

2026-01-19 • via Nuitee
L
Luana • family_with_children • it
6
2026-01-19 • via Nuitee
R
Renda • couple • it
10
Pros:

Tutto la gentilezza anche del.personale

Cons:

Nulla

2026-01-18 • via Nuitee
M
Morteza • solo_traveller • de
5
Pros:

Helpful receiption

Cons:

Very poor breakfast and staff
Poor and old facility as well as in bathroom
Too far from Catania City Centre

2026-01-15 • via Nuitee
A
Anette Søndergaard • extended_group • dk
8
2026-01-15 • via Nuitee
G
Giovanna • extended_group • it
8
2026-01-10 • via Nuitee
M
Martina • couple • it
7
2026-01-10 • via Nuitee
C
Caterina • solo_traveller • it
8
Pros:

Dopo aver letto diverse recensioni negative, sono stata un po' titubante nel prenotare, ma mi sono dovuta ricredere.

Hotel pulito e lo staff molto disponibile.

Colazione con opzioni senza glutine e senza lattosio.

Cons:

Stanze un po' cupe (poca illuminazione)

2026-01-09 • via Nuitee
C
Catalano • solo_traveller • it
7
2026-01-06 • via Nuitee
R
Robert • couple • mt
7
Pros:

Good hotel for the money paid not the very very best but good value for Money

2026-01-04 • via Nuitee
F
Filippo • extended_group • it
9
Molto bella, piuttosto soddisfatto
Pros:

Soggiorno per 7 persone, ci sono state affidate una quadrupla e una tripla. Entrambe le camere belle, spaziose e pulite. Staff gentile e Colazione ricca e buona.

Cons:

Unica pecca il termostato, l'ho staccato prima di addormentarmi perché la stanza era diventata troppo calda ma si è riattivato da solo, credo sia centralizzato.

2026-01-02 • via Nuitee
R
Rizzo • solo_traveller • it
7
2026-01-01 • via Nuitee
G
Giuseppe • extended_group • it
7
Soddisfacente da perfezionare
Pros:

Buona

Cons:

Visibilità interruttori luce stanza e bagno. Aspirazione bagno senza finestra. Insonorizzazione camera con finestra su corso trafficato da auto

2025-12-29 • via Nuitee