Pendry San Diego

Hotels
9 (504 reviews)
550 J Street , San Diego , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Location
Amenities
Cons:
Service inconsistency
Long wait times

Categories

Cleanliness
8.58
Some issues noted with preparedness, standard quality for this hotel tier.
Service
9.05
Inconsistent service experienced, but some staff were professional and helpful.
Location
9.59
Excellent location, appreciated by guests.
Room Quality
9.04
Room is a bit small, but adequate for the stay.
Amenities
9.57
Enjoyable amenities including a hot soaking pool and complimentary vehicle use.
Value for Money
8.53
Pricing may not align with service quality experienced.
Food and Beverage
8.08
Long wait times experienced at breakfast, unsatisfactory beverage options.
Overall Experience
9.55
Mixed feelings about service, but overall a pleasant experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:03

Property Description

Luxurious Accommodation
Experience luxury at its finest at Pendry San Diego, located just 700 meters from the San Diego Convention Center. Indulge in our outdoor swimming pool, fitness center, and delicious dining options.

Unbeatable Location
Conveniently situated near the city's top attractions, including the USS Midway Museum and the vibrant Gaslamp Quarter, our hotel offers the perfect starting point for your San Diego adventures.

Exceptional Service
From a relaxing hot tub to attentive room service and complimentary WiFi, we ensure that every aspect of your stay is taken care of. Our 24-hour front desk staff are always on hand to cater to your needs and make your stay memorable.

Book now and elevate your San Diego experience at Pendry San Diego.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 504 reviews
Cleanliness: 8.58
Service: 9.05
Location: 9.59
Room Quality: 9.04
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.55
I
Ibo • extended_group • nl
10
Fantastisch
Pros:

Gezellig hotel op een perfect locatie.

2026-03-24 • via Nuitee
S
seda • family_with_children • tr
7
2026-03-21 • via Nuitee
J
Julie • extended_group • us
9
Overall a positive experience
Pros:

Comfortable a clean rooms. Restaurants and lounge were very good, food and service.

Cons:

Concierge and front desk service was lacking, asked about having a hair blowout somewhere, gave one suggestion,and said if we wanted any help from them it had to be within the n xt 20 minutes as they were leaving for day (4:30p) and it would have been extremely helpful for the front desk knowing we were checking out Sunday to have informed us of the city marathon that day, to be prepared for delays in transportation.

2026-03-09 • via Nuitee
M
mitsuyasu • solo_traveller • jp
7
2026-03-05 • via Nuitee
K
Kristof • couple • be
8
goede locatie
Pros:

locatie

Cons:

prijs

2026-03-03 • via Nuitee
J
John • solo_traveller • gb
8
Pros:

Location, comfortable and clean.

Cons:

The compulsory extra added charge for " facility" whether you use them or not I e pool, sauna, gym and at $45 per day it's a con.

2026-03-03 • via Nuitee
F
franco • couple • mx
10
Pros:

Location and facilities

2026-02-24 • via Nuitee
M
melissa • family_with_children • us
8
we stayed here to tour colleges and we liked how convenient hotel location was. plenty of restaurants nearby as well
Pros:

location

2026-02-22 • via Nuitee
N
Nuttnarin • family_with_children • th
10
2026-01-19 • via Nuitee
G
Gianlorn • extended_group • us
10
2026-01-19 • via Nuitee
R
Renaye • couple • au
1
Make sure you call to confirm!
Pros:

The property is in a fabulous location right in the heart of San Diego’s Gaslamp Quarter.

Cons:

Unfortunately due to a booking.com error we were unable to be offered a room of any kind. After a huge day of travel, our luggage was unloaded and our vehicle valet, we waited around for them to figure out they didn’t have a room for us, this took over an hour, which left us scrambling for alternative accommodation at 7:30pm.

3 days later we still haven’t received a refund.

2026-01-19 • via Nuitee
A
Attilio • solo_traveller • it
9
2026-01-16 • via Nuitee
L
Lolliot • family_with_children • us
9
2026-01-15 • via Nuitee
A
Ana • solo_traveller • fr
10
Parfait
Pros:

Un grand merci

Cons:

Le service, installations et le staff

2026-01-15 • via Nuitee
C
Christine • couple • us
10
I would recommend 10/10
Pros:

Staff was courteous. Very clean. Fantastic experience

Cons:

Nothing

2026-01-14 • via Nuitee
E
emilianor2026 • NONE
4
Luxury Pricing Without Luxury Service
Pros:

I had a very mixed experience at Pendry San Diego, and unfortunately it did not live up to the brand or price point.

The front desk and concierge staff were genuinely kind and professional, which I appreciated. However, the experience quickly declined elsewhere.

At the sports bar, the staff was noticeably rude and dismissive until they realized I was staying at the hotel. That change in attitude was uncomfortable and disappointing.

The restaurant experience the following morning was even worse. I was quoted a 25-minute wait for breakfast but ended up waiting close to 50 minutes, with no meaningful communication or acknowledgment of the delay.

The coffee bar was out of matcha, which felt surprisingly unprepared for a hotel positioning itself as upscale.

Valet parking was $65 and extremely slow. I’ve stayed at many hotels both luxury and non-luxury that offer faster, more organized valet service at a significantly lower cost. The wait time and price simply didn’t align with the level of service provided.

The only real highlight of the stay was the complimentary Cadillac 4-hour vehicle use, which was excellent and well run.

Overall, the property has potential, but service consistency is a serious issue. At this price point, guests shouldn’t feel dismissed, misinformed, or overcharged for basic services. I expected far better execution across all touchpoints.

2026-01-02 • via Tripadvisor
S
SOTBEL • extended_group • mx
10
2026-01-02 • via Nuitee
G
guanyuc1995 • Couples • Kirkland, Washington
10
Great hotel overall
Pros:

What we love:
location
design of hotel and breakfast
hot soaking pool
responsive and helpful staff

We didn't try the breakfast, cannot comment.
Room is a bit small but okay for we two without many luggage.

2026-01-01 • via Tripadvisor
V
Vinicius • family_with_children • us
10
Great location and good hotel room
Pros:

Everything was great.

2026-01-01 • via Nuitee
P
PetarZ15 • NONE
10
Refreshing
Pros:

Had a great time during my stay, incredible staff and excellent service and hospitality! I would highly recommend, especially for families !

2025-12-30 • via Tripadvisor