Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cleanliness
Cons:
Room quality issues
Inadequate breakfast experience

Categories

Cleanliness
8.06
Mentioned as clean in some reviews, but issues with room temperature impacted perception.
Service
9.03
Excellent service noted across reviews, with staff being friendly and helpful.
Location
9.07
Very good location mentioned as a positive aspect in multiple reviews.
Room Quality
7.52
Room size and older furniture highlighted as negatives.
Amenities
8.35
Standard amenities were mentioned without negatives.
Value for Money
8.01
Value considered fair, but some issues in room quality affected perception.
Food and Beverage
8.06
Breakfast noted as positive, but complemented with mentions of dissatisfaction.
Overall Experience
8.33
Overall positive experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:26

Property Description

Unique Features and Amenities

Hotel Geronimo in Pucon stands out with its terrace and common living room, perfect for relaxing and socializing. The rooms boast modern comforts like LCD TVs and safety deposit boxes, with the added bonus of some rooms offering volcano views from a private balcony.

Convenience and Services

Guests can enjoy complimentary breakfast, room service, and access to a 24-hour front desk. The hotel also offers laundry and ironing services, ensuring a hassle-free stay.

Prime Location

Located in the heart of Pucon, Hotel Geronimo is just steps away from the city center and Playa Grande beach, making it an ideal choice for travelers looking to explore the area. Book now to experience the best of Pucon at Hotel Geronimo.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.


When traveling with pets, please note that an extra charge of 29 USD per pet, per night applies.

Please note that an extra charge of 3% is applied on the total price of the reservation when paying with an International Credit Card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZCO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 74 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 7.52
Amenities: 8.35
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 8.33
L
Leonardo • couple • br
10
Melhor hotel que já fiquei
Pros:

Gostei de absolutamente tudo. Os donos e funcionários super educados e gentis. A limpeza impecável, o ambiente lindo! O café da manhã muito bem servido e muito gostoso. Agradeço demais a estadia, e não vejo a hora de voltar!

2026-04-07 • via Nuitee
M
Marcelo • couple • cl
7
Pros:

Por el precio no me impresionó en nada, deberían rebajar el valor de sus habitaciones estan sobre valoradad

Cons:

La habitación no es a lo que figura en la pagina cuando llegue al hotel la habitación no correspondía a mi reserva y la que yo reserve ya estaba ocupada por otro pasajero

2026-04-06 • via Nuitee
S
Sanchez Mota • couple • ar
10
Pros:

Muy buen hospedaje

2026-04-06 • via Nuitee
E
Eugenio • couple • us
8
Great Value
Pros:

The location was central and walkable to almost all restaurants and shops

Cons:

The staff was super nice and accommodating

2026-03-26 • via Nuitee
M
Mariana • couple • ar
4
Hay que remodelarlo
Pros:

La ubicacion

Cons:

Muy antiguo, mal
Mantenido, precio muy caro para el estado del hotel

2026-03-22 • via Nuitee
P
Peters • family_with_children • cl
9
2026-03-11 • via Nuitee
C
Claudia Bauer • couple • de
10
Maravilloso
Pros:

Nos encantó el Hotel , todo el personal muy amable .la habitación con vista al volcán un sueño . Muy central para ir a comer , para ir al lago . Todo lo puedes hacer caminando

2026-03-11 • via Nuitee
R
RICARDO • couple • cl
7
2026-03-10 • via Nuitee
W
Waldo • family_with_children • cl
8
Muy Bueno
Pros:

Bonito el hotel

Cons:

La recepción cierra en la noche y es complejo ingresar después de las 00:00

2026-03-09 • via Nuitee
A
Ana María • couple • cl
9
2026-03-09 • via Nuitee
R
rene • family_with_children • cl
10
Bien
Pros:

La pieza amplia

Cons:

La TV solo tiene plataformas de peliculas.Podria tener TV cable o antena para ver TV abierta.

2026-03-08 • via Nuitee
P
Patricio • couple • cl
10
Pros:

Todo excelente

2026-02-26 • via Nuitee
B
Benjamin • couple • cl
8
Pros:

La ubicación y atención Sra Elizabeth

Cons:

Lo acústico... y que no era la habitación de la foto que se mostraba al reservar

2026-02-25 • via Nuitee
C
Carina • couple • ar
10
Hermoso lugar
Pros:

La amabilidad de todos

Cons:

Nada

2026-02-23 • via Nuitee
S
S_007 • family_with_children • pe
7
BUENA OPCION
2026-02-23 • via Nuitee
P
Peralta Pittet • couple • cl
6
Atención personal bien.
Pros:

Hotel antiguo, es para estar poco tiempo.

Cons:

Sin aire acondicionado, baño sin mantención.

2026-02-23 • via Nuitee
I
Iturraspe • couple • ar
7
Pros:

La ubicación y la atención de su personal

Cons:

Falta de estacionamiento adecuado. Si no llegas a tiempo tu coche queda afuera

2026-02-14 • via Nuitee
M
Marchant Cheuquepil • family_with_children • cl
10
2026-02-12 • via Nuitee
L
Liz • couple • ar
7
2026-02-12 • via Nuitee
A
Alfredo • family_with_children • pe
9
2026-02-12 • via Nuitee