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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Room service
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Ironing service
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Car hire
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Currency exchange
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Shared kitchen
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Public transport tickets
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Evening entertainment
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Adult only
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Mobile app for room service
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Broadcast Live sport events
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Happy hour
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Cooking class
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ATM/banking
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Shopping on site
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Covered parking
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Garage
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Beach toys
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Modern Rooms with Free Wi-Fi
Enjoy a comfortable stay in our modern rooms equipped with free Wi-Fi, cable TV, minibar, and tea/coffee making facilities. Stay connected and entertained throughout your visit at Alex Ha Long Hotel.
Convenient Amenities
Benefit from our 24-hour reception, luggage storage, and safety deposit boxes. Take advantage of our business centre with complimentary computer usage. Let us take care of your laundry and ironing needs for a hassle-free stay.
Explore Ha Long
Join our daily tours to Ha Long's top attractions just a short walk from the hotel. Indulge in Asian and Western cuisine at nearby restaurants and bars. Book your stay now and experience the best of Ha Long at Alex Ha Long Hotel.
Please note that the hotel does not provide extra beds. Extra mattresses are available and rates apply (Refer to Policies).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in all areas and is free of charge.
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Parking
Free public parking is possible at a location nearby (reservation is not needed).
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Pets
Pets are not allowed.
Location
Guest Reviews
Địa điểm thuận tiện
Phòng hơi cũ
Dobrá lokalita. Přátelský personál. Zajistil nám výlet na lodi za dobrou cenu. Doporučuju
La famille est superbe, ils ne sont jamais très loin si vous avez besoin de quelque chose, les chambres sont grandes et les petits déjeuners sont sympas, je recommande vivement
Nice and helpful family business!
Some things in the room could be fixed or replaced, but it was clean :)
Next to the seaside restaurant area.
Alex booked a 6-hour cruise for us and service was really very good.
Simple and cheap hotel, great deal.
Good breakfast with pancakes or eggs and fruit.
Room walls are quite thin, better to have earplugs for a good sleep.
Great place to stay and excellent service
The room was okey and the staff was nice, they actually even gave us same breakfast to go since we had to leave the hotel before breakfast time. They also arranged us a taxi to go to the bus station.
The toilet was quite dirty with a lot of mold in the floor and walls...
Best location, nice staffs, nice breakfast.
No
Good location, Clear Room and Friendly Staffs. Easy to book the tours. They help us to book 2days 1 night on Cruise and share many informations that we want to know. Great stopover for everyone. ❤️
Nothing
Location was very central. Room was big and have all items you would expect. Obvously not top quality but almost everything was there. They have pool table at ground floor.
There was dogs barking all night long with some breaks. Since it is central you could hear traffic noise, but for some it could be acceptable.
Staff at reception was changin all the time. Only one person spoke English. If i wanted i just could go aways without paying.
Breakfast was two eggs, bread, half cup of coffee and couple peaces of watermellon.
the accomodation was clean, comfortable.
staff was very nice and helpfull.
Best money value place ever.
Nice accomodation for a very good price. We had a room with a balcony which was amazing. The water was included in the price. Great wi-fi connection.
The accomodation was a bit dirty. A white towel had a stain on it and toothbrushes were opened from the plastic so we did not trust them.
For the price of a hostel, this hotel was a comfortable and convenient choice. Breakfast included, the rooms were clean and the bed comfortable. Being and older building the noise from within the hotel can be quite loud but ear plugs will fix that. The toilet may talk to you during the night due to the older plumbing system. (sounds only)
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