Zagy Hotel

Hotels
6.3 (297 reviews)
Nakheel Street , Dubai , ae

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Children allowed

Facilities

Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Affordable pricing
Convenient location
Cons:
Old and noisy rooms
Cleanliness issues
Lack of amenities

Categories

Cleanliness
5.13
Several reviews mentioned old smells and cleanliness issues.
Service
7.6
Staff were noted as friendly and helpful by several guests.
Location
7.14
Location was generally convenient, though some transportation issues were mentioned.
Room Quality
5.09
The rooms are described as old and in need of renovation.
Amenities
6.12
Some amenities lacking, such as insufficient water supply and no tea/coffee options.
Value for Money
7.08
Value was mentioned positively, seen as affordable for the services provided.
Food and Beverage
6.13
No significant mentions of food or beverage options provided.
Overall Experience
6.1
Mixed experiences with positives and negatives highlighted in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:36

Property Description

Welcome to Zagy Hotel, your ideal haven in the vibrant heart of Dubai!

Modern Comforts
Our well-appointed rooms feature flat-screen TVs, air conditioning, and convenient fridges to make your stay effortless. Enjoy the luxury of private bathrooms stocked with complimentary toiletries.

Convenience at Your Fingertips
With our 24-hour front desk, room service, and additional amenities like currency exchange and luggage storage, we ensure that everything you need is right at your fingertips.

Prime Location
Just a short distance from the Grand Mosque and Dubai World Trade Centre, our hotel places you near the city's most iconic attractions, while Dubai International Airport is a quick 5 km away.

Book your unforgettable stay at Zagy Hotel today and discover the charm of Dubai!

Important information:

Please note that only the number of guests indicated at booking are permitted to enter the hotel's rooms.

Please note that all couples must present a marriage certificate upon check-in.

Kindly note that alcohol is not served at this hotel.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for AED 80 per person per night when using an existing bed.
    People no matter the age stay for AED 100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.3
Based on 297 reviews
Cleanliness: 5.13
Service: 7.6
Location: 7.14
Room Quality: 5.09
Amenities: 6.12
Value for Money: 7.08
Food and Beverage: 6.13
Overall Experience: 6.1
A
Abdelmutalib • solo_traveller • ae
6
سوف اكون من النزلاء بالفندق ان شاءلله
Pros:

موقع الفندق بالنسبه لي وتعامل الاسطاف

Cons:

الأسعار العاليه

2026-04-08 • via Nuitee
M
Mr Excellent • couple • ng
8
Anyways am feeling cool 😎
Pros:

Its cool hotel and affordable.. although have been patronizing them since 2023.so am not a new guess..

Cons:

The customer care are kind of strict and not friendly.. they sound annoying 😔

2026-03-29 • via Nuitee
A
Akpan • family_with_children • ae
7
Cons:

There was no water heater in my room

2026-03-27 • via Nuitee
N
Nima • solo_traveller • ca
1
WARNING: Zagy Hotel told us that cochroaches are to be expected!!!! NO REFUNDS
Pros:

Nothing was good about Zagy Hotel Dubai

Cons:

WARNING: Zagy Hotel told us that cochroaches are to be expected!!!! NO REFUNDS

I had booked a 3 night stay for my mom at this hotel using booking.com

The first room she was given had a very strong chemical smell so she couldn’t even stay in the room for more than 2 minutes.

She asked to leave the hotel with her refund but they refused and told her that they will give her the best room they had.

But to my mom’s surprise the second room was infested with roaches!!! Look at the video below!

This hotel is unsanitary, rude, and the last place you want to find yourself at night in Dubai.

If you don’t want to ruin your or your loved one’s vacation, I beg you not to waste your money and time at Zagy hotel. Go anywhere else.

You’ve been warned. If you try and get a refund from the hotel or booking.com, they will refuse.

2026-03-17 • via Nuitee
B
Bayan • solo_traveller • se
3
2026-03-10 • via Nuitee
F
FADEL • extended_group • iq
2
المكان مخيب للامال.
Cons:

الفندق غير نظيف المصعد تعبان الفندق متهالك البناء قديم وكان المكان لا ينطبق مع الوصف الذي في الاعلان

2026-02-23 • via Nuitee
C
Cione • solo_traveller • ro
1
2026-02-14 • via Nuitee
A
Ashraf • family_with_children • eg
1
Cons:

الفندق غير نظيف بالمرة

2026-02-13 • via Nuitee
C
Csaba • family_with_children • hu
7
2026-02-13 • via Nuitee
M
Marian • solo_traveller • es
10
Muy bien
Pros:

Fantástico personal

2026-02-11 • via Nuitee
M
Mhd • couple • ae
10
2026-02-11 • via Nuitee
M
Muhammad Bilal • family_with_children • ae
7
Nice Short Family Stay – Great Value for Money
Pros:

It offers very good value for money. The hotel was clean, and the staff were friendly and helpful. Almost everything was good, and the staff even helped us use the oven to heat our food, which we really appreciated. Overall, a pleasant stay for the price.

2026-02-09 • via Nuitee
T
Talgat • solo_traveller • kz
3
2026-02-09 • via Nuitee
C
CHOLPADI VASANTH • family_with_children • ae
10
2026-02-09 • via Nuitee
S
Sivakumar • family_with_children • kz
8
2026-01-31 • via Nuitee
S
Stanley • couple • sc
7
2026-01-31 • via Nuitee
A
Anatoli • solo_traveller • by
6
Pros:

Close to the metro station.
Friendly staff.
Cleaning every day.

Cons:

Enough old hotel. Smell. Requires repair.

2026-01-28 • via Nuitee
F
Febin • family_with_children • in
5
2026-01-27 • via Nuitee
G
Grace Wilson • family_with_children • ug
8
2026-01-24 • via Nuitee
A
Anielle Doris • family_with_children • sc
5
Pros:

Some Staff very nice

Cons:

The first day AC ok after that bad Toilet not comfortable you can fell down on the floor

2026-01-23 • via Nuitee