The Montana Hotel

Hotels
7.9 (7196 reviews)
67-69 Gloucester Rd, Kensington , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.23
Several reviews mentioned issues with cleanliness and maintenance in shared facilities.
Service
8.7
Multiple comments praised the helpful and accommodating staff.
Location
9.24
Consistently highlighted as a major positive aspect in reviews.
Room Quality
6.69
Many reviews complained about room size and various issues related to comfort.
Amenities
7.72
Amenities such as mini fridges and kettles were mentioned positively, but some amenities were missing.
Value for Money
7.18
Overall feedback suggested that the price may not align with room quality.
Food and Beverage
8.23
Positive remarks about breakfast offerings and dining experiences.
Overall Experience
8.2
Overall sentiment was positive, with guests appreciating location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:35

Property Description

Experience London in Style at Montana Hotel

Convenient Location: Situated near top attractions like the Royal Albert Hall and Hyde Park, with easy access to Gloucester Road Underground Station.

Modern Amenities: Enjoy air-conditioned rooms with a fridge and interactive flat-screen TV. Free Wi-Fi is available in the lobby for your convenience.

Dining and Entertainment: Indulge in a delicious continental breakfast at Light of India restaurant, with discounts for guests. Unwind at Lion's Bar with a signature cocktail or choose from a selection of wines and beers.

Book your stay at Montana Hotel now to experience the best of London's shopping and entertainment just a short walk away!

Important information:

Breakfast is served between 07:00 - 09:45 Monday - Saturday, and 08:00 - 10:00 on Sunday's.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 7196 reviews
Cleanliness: 7.23
Service: 8.7
Location: 9.24
Room Quality: 6.69
Amenities: 7.72
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.2
I
Ivor solo_traveller gb
9
Excellent Hotel ,Staff very helpful and friendly.
Pros:

Excellent stay

2026-05-16 via Nuitee
E
Erik family_with_children se
5
2026-05-16 via Nuitee
G
Gumb solo_traveller si
10
Perfect location
Pros:

Perfect location, nice small room, kind staf. Once more - amazing location for trip in London 100/100!

2026-05-16 via Nuitee
A
Akira couple jp
8
ホッとする宿でした。
Pros:

立地が良かった。

Cons:

特に、なし。

2026-05-16 via Nuitee
S
Serena solo_traveller fr
9
2026-05-16 via Nuitee
Z
Zhuyun couple ca
8
Pros:

The room/location are very good, the front desk staff are just fine to do their work, don't see a warm or friendly manner.

2026-05-16 via Nuitee
K
karen couple gb
8
2026-05-16 via Nuitee
K
Kayleigh couple gb
5
2026-05-15 via Nuitee
M
Michael solo_traveller ca
6
Pros:

Staff location

Cons:

Very small bathroom
Bed so-so

2026-05-15 via Nuitee
M
MOLLY solo_traveller gb
8
Would go again next time I visit London
Pros:

Welcoming, clean, rooms were comfortable, pillows were hard so didn’t sleep well but the bedding was clean . Excellent for Royal Albert

Cons:

Pillows,

2026-05-14 via Nuitee
H
helena solo_traveller gb
10
Would recommend
Pros:

Lovely hotel and very friendly staff

Cons:

Nothing all was good

2026-05-14 via Nuitee
M
Michela solo_traveller gb
10
Pros:

Stanza grande e molto comoda, posizione fantastica. Non ho provato la colazione.

Cons:

Niente

2026-05-14 via Nuitee
S
SANDRA extended_group es
10
2026-05-14 via Nuitee
S
Stephen solo_traveller gb
10
Friendly and comfortable stay
Pros:

Friendly and attentive staff, comfortable room, good location for Royal Albert Hall.

Cons:

Nothing

2026-05-13 via Nuitee
K
Kim couple gb
9
Very comfortable stay in a great location close to all attractions
Pros:

Good size room.

2026-05-13 via Nuitee
M
Mihaly extended_group hu
9
Charming interiors, convenient location and attentive staff made this hotel a great choice in London
Pros:

The hotel is located in a civilized, clean, and elegant neighborhood by London standards. The Gloucester Road Underground station and a Waitrose supermarket are conveniently situated just across the street, while Hyde Park and the Natural History Museum are within walking distance. The staff were friendly and helpful throughout our stay. Both the room and bathroom were clean and well-equipped, and we especially appreciated the refrigerator and the EU-standard power outlet.

Cons:

As constructive feedback, which did not affect our overall rating, we noticed that the toilet flushed somewhat weakly and the tank refilled rather slowly. In addition, the air conditioning unit in the room appeared as though it had not been cleaned for quite some time.

2026-05-13 via Nuitee
W
Wael solo_traveller gb
10
2026-05-12 via Nuitee
E
eleni solo_traveller gr
9
2026-05-12 via Nuitee
A
Arabella couple gb
8
N/A
Pros:

N/A

Cons:

N/A

2026-05-12 via Nuitee
J
Jacqueline family_with_children gb
6
A hotel which is in a fantastic location but avoid the basement rooms and restaurant.
Pros:

I didn’t have breakfast but ate in the restaurant for dinner. The food was good albeit quite expensive but in London that’s what you would expect.

Cons:

We were told we would have a 15% discount off of the meal which they didn’t take off the bill at first. We then had to add up our bill as it seemed a lot more than we thought and there was a £15 difference! Whether this was a genuine error I’m not sure as this was a hand written bill So we did not give a tip as they had already put that in without showing it. Waiters hung around as well when we did this which was uncomfortable. Also because if this we didn’t get the full 15% discount!
Also the room was in the basement which I wasn’t keen on but it was clean and comfortable.

2026-05-12 via Nuitee