The Montana Hotel

Hotels
7.9 (6831 reviews)
67-69 Gloucester Rd, Kensington , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.23
Several reviews mentioned issues with cleanliness and maintenance in shared facilities.
Service
8.7
Multiple comments praised the helpful and accommodating staff.
Location
9.24
Consistently highlighted as a major positive aspect in reviews.
Room Quality
6.69
Many reviews complained about room size and various issues related to comfort.
Amenities
7.72
Amenities such as mini fridges and kettles were mentioned positively, but some amenities were missing.
Value for Money
7.18
Overall feedback suggested that the price may not align with room quality.
Food and Beverage
8.23
Positive remarks about breakfast offerings and dining experiences.
Overall Experience
8.2
Overall sentiment was positive, with guests appreciating location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:35

Property Description

Experience London in Style at Montana Hotel

Convenient Location: Situated near top attractions like the Royal Albert Hall and Hyde Park, with easy access to Gloucester Road Underground Station.

Modern Amenities: Enjoy air-conditioned rooms with a fridge and interactive flat-screen TV. Free Wi-Fi is available in the lobby for your convenience.

Dining and Entertainment: Indulge in a delicious continental breakfast at Light of India restaurant, with discounts for guests. Unwind at Lion's Bar with a signature cocktail or choose from a selection of wines and beers.

Book your stay at Montana Hotel now to experience the best of London's shopping and entertainment just a short walk away!

Important information:

Breakfast is served between 07:00 - 09:45 Monday - Saturday, and 08:00 - 10:00 on Sunday's.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 6831 reviews
Cleanliness: 7.23
Service: 8.7
Location: 9.24
Room Quality: 6.69
Amenities: 7.72
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.2
B
Beatriz solo_traveller br
10
2026-04-11 via Nuitee
S
Sabri Burak extended_group us
6
Merkezi konumu için kalınabilir ancak beklentiniz çok yüksek olmasın
Pros:

Otel çok merkezi bir konumda. Çevresinde birçok görülecek yer var. Otelin çevresinde hem otobüs ile hem de metro ile ulaşım için alternatif alanlar var. Güzel yemek yerleri hemen birkaç adım ötede.

Cons:

Otel odaları köhne. Yatak yanlarında prizler yok. Telefonunuzu şarj etmek için uzağa bırakmanız gerekiyor. Oda içerisinde ücretsiz su imkânı yok. Kahvaltı çok zayıf. Akşamları Hint restoranı olan kısım, sabahları kahvaltı alanı oluyor. Kahvaltıda bir sabah domates ve salatalık varken, bir önceki sabah yoktu. Yumurta yok. Bizim kaldığımız zamanda sunulan küçük ekmekler çok sertti. Kruvasanlar ise taze değildi.

2026-04-11 via Nuitee
R
Rebecca solo_traveller gb
8
8 out of 10 hotel
Pros:

The hotel has a beautiful décor. It feels luxurious. Staff are friendly and helpful. Breakfast was good. Excellent location.

Cons:

In my room, 104, the flat screen TV had recently been fitted to the wall but was inadvertantly covering the air con / heating control panel. So I couldn't use the unit. Luckily they had an electric heater I could use. Also, the air con unit kept making a loud noise every 30 minutes or so, which made me jump a few times.

I did mention all this to the staff. They came to look and saw that the TV had been installed in the wrong position. One staff member said that they'd give me a discount next time I stayed. (I was only there for 2 nights).

2026-04-11 via Nuitee
J
John extended_group gb
8
Pros:

Location was great

2026-04-11 via Nuitee
K
Kamila Dziedzic solo_traveller pl
6
Good but I would not come back.
Pros:

Room was quiet and bed was comfortable.

Cons:

It was cold and the smell from next door restaurant was overpowering.

2026-04-11 via Nuitee
S
Stepanova solo_traveller ru
10
2026-04-11 via Nuitee
N
Natalia solo_traveller gb
10
Comfortable stay in lovely central location
Pros:

Great location

2026-04-11 via Nuitee
A
Anthony solo_traveller gb
3
Pros:

Location

Cons:

Left bags with staff to visit attractions when we returned some hours later they had just been left in bar area unattended.

2026-04-11 via Nuitee
M
Marcelo family_with_children pt
10
Excelente hotel com ótimo custo benefício!
Pros:

Excelente localização, o que eu já sabia.
No entanto pelo valor eu não esperava um hotel tão bem administrado. Instalações perfeitas e bem mantidas, banheiro espaçoso com ótimo chuveiro (apto. 202), roupas de cama e toalhas novas e impecavelmente limpas, frigobar, cofre e ótima TV com inúmeros canais. Café da manhã continental de boa qualidade. E para completar um staff competente e muito prestativo!
Eu realmente recomendo este hotel com um custo benefício excelente!

Cons:

Pelo que foi pago não vejo nada de negativo.

2026-04-10 via Nuitee
L
Lorenzo couple it
7
Pros:

Posizione e cordialità dello staff

Cons:

Camere poco pulite e confortevoli

2026-04-10 via Nuitee
C
Cara family_with_children gb
8
Good location, lovely staff. Needs a revamp x.
Pros:

Location to the tube

Cons:

Personally I think I is in need of a revamp.

2026-04-09 via Nuitee
J
JOSUNE family_with_children es
8
Amabilidad y atención
Pros:

La amabilidad de los trabajadores. Son muy serviciales y atentos. Cerca del metro. El desayuno también es bueno.

Cons:

El ascensor. Lento y único para todos.

2026-04-09 via Nuitee
M
Markus couple at
9
2026-04-09 via Nuitee
A
Abdul Haseeb solo_traveller gb
6
2026-04-09 via Nuitee
L
Laura couple ar
10
Excelente, vuelvo siempre
Pros:

Ubicación, atención, calidad, decoración, comodidad, detalles, confortable, a pasos del metro , misma línea que va al aeropuerto. Restaurant exquisito

Cons:

Todo me gusta

2026-04-09 via Nuitee
J
JMac couple gb
7
Adequate but cosy enough.
Pros:

The location is very desirable, located near to the Queen's Gate, which was the main reason for my visitation but also the Underground. It made travelling to other parts of London simple and convenient.

Of the room, it was relatively spacious, enough that the 2 of us could move around without bumping into each other all the time, the wardrobe was of sufficient size to store our items.

The staff at the hotel were very charming and pleasant to speak to, making the checkout and having our luggage stored in a safe place for an hour after checkout simple enough.

For night time entertainment, there is a smart TV which allows you to Chromecast. This is the best way of streaming. The available apps such as YouTube will often buffer and not play any long video without stopping or freezing the television.

Cons:

There were a few minor issues. The decor is showing its age, with the carpet being frayed in some parts, this is further emphasised by the bathroom where there were a few broken floor tiles.

In the bathroom, the shower/bath was of sufficient size but you need to be mindful to turn the tap fully in one direction to get hot water, being a few degrees out and it feels significantly colder than would be desired.

The lift available to the hotel was small and cramped, but it does the job without issue. Probably 2 average persons and their luggage max.

The heater/air conditioning unit. After a short period started creating a weird grinding sound. This was promptly switched off on the evening of day one, and never used again. For alternative heat, there was a portable heater unit in the wardrobe for usage. We found that on the 2nd day that the room got too hot. The solution was opening the window, but that exposed the room to outside noises like the underground, traffic etc. but this was not a major issue for me.

2026-04-09 via Nuitee
E
Emilia family_with_children gb
10
Pros:

Services is really nice and kind

Cons:

Location is close

2026-04-08 via Nuitee
L
Lisa family_with_children ie
10
Pros:

3rd time staying here , excellent location , clean hotel

2026-04-08 via Nuitee
Y
Yilmaz couple nl
5
2026-04-07 via Nuitee
L
Lucien family_with_children sg
9
2026-04-07 via Nuitee