Flora by Crossroads Hotel

Hotels
6.6 (1025 reviews)
No. 66 Jalan Ampang , Kuala Lumpur , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Standard service
Cons:
Dirty rooms
Poor amenities
Rigid staff
No breakfast

Categories

Cleanliness
4.85
Numerous comments about poor cleanliness including dirty rooms and bathrooms.
Service
8.85
Some sentiments noted standard service but also mentions of rigid staff.
Location
9.85
Good location with proximity to amenities and transport.
Room Quality
5.85
Small rooms and reports of significant maintenance issues.
Amenities
6.85
Amenities mentioned but generally not satisfactory.
Value for Money
6.85
High price point mentioned with poor experience.
Food and Beverage
3.85
Breakfast not available and overall poor dining experience.
Overall Experience
5.85
Significantly negative experiences shared throughout reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:40

Property Description

Central Location
Flora by Crossroads Hotel is conveniently located in the heart of Kuala Lumpur City-Centre, just 1.2 km from iconic landmarks like Petronas Twin Towers and Suria KLCC.

Comfortable Accommodation
Experience comfort in every room with air conditioning and a flat-screen TV. Select rooms offer stunning views of the river or the city, ensuring a memorable stay.

Convenient Amenities
Enjoy free WiFi throughout the property, along with complimentary private parking. With a 24-hour front desk, assistance is always at hand to make your stay at Flora by Crossroads Hotel a pleasant one.

To experience the perfect blend of convenience and comfort, book your stay at Flora by Crossroads Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for MYR 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 1025 reviews
Cleanliness: 4.85
Service: 8.85
Location: 9.85
Room Quality: 5.85
Amenities: 6.85
Value for Money: 6.85
Food and Beverage: 3.85
Overall Experience: 5.85
A
ALMALKI • couple • sa
1
2026-07-22 • via Nuitee
Q
Qamariyna • solo_traveller • my
7
2026-07-22 • via Nuitee
K
Kadem • couple • iq
10
Pros:

فندق جميل جدا وخدماتة ممتازة انصحكم تعالو بي صح غالي بس فلوسة بي

2026-07-21 • via Nuitee
M
Mazz Zainal • solo_traveller • my
7
2026-07-20 • via Nuitee
C
Captain • family_with_children • sa
10
ممتازه
Pros:

ممتاز وتعامل الموظفين جيد

Cons:

الحمام الشطاف خربان يحتاج صيانه

2026-07-19 • via Nuitee
R
RIZWAN MOHMAD IQBAL • solo_traveller • ae
9
Excellent stay
Pros:

Staff were very kind and cooperative. Mr. Aryan also upgraded our room and hotel id clean and worth staying. Location is close to monorail which is convenient to travel to bukit bintang by train and avoid traffic.

Cons:

Everything was good.

2026-07-15 • via Nuitee
W
WAFIYUDDIN • couple • my
6
2026-07-14 • via Nuitee
W
Wan Nur Izzati • couple • my
9
2026-07-12 • via Nuitee
P
P Mohammad • solo_traveller • sg
8
Pros:

The staff service v.good

Cons:

Room lighting is insufficient

2026-07-10 • via Nuitee
P
Progresif Utara • solo_traveller • my
7
Good
Pros:

All is good

Cons:

I'm not sure, is it have a water heater or not because I cannot change the water temperature.

2026-07-07 • via Nuitee
M
maisarah • solo_traveller • my
7
Terima kasih.
Pros:

Dekat dengan pusat membeli belah,harga bilik pun masih mesra poket

Cons:

Kawasan parking gelap , kurang cahaya lampu

2026-07-06 • via Nuitee
A
Abdul Jamin • solo_traveller • my
1
Cons:

The bathroom is moldy...the floor full with dust...the air conditioning is horrible, it's hot...it's took 3 times for me to asked fix it....they took 1 hour to come...3 hours with no air conditioning... waiting for them...then I asked to changed room...really bad experience...

2026-07-05 • via Nuitee
G
GALAXY PEGASUS TRAVEL • solo_traveller • my
10
2026-07-02 • via Nuitee
R
Ramzan • couple • kw
3
2026-06-30 • via Nuitee
I
ili suhaili • solo_traveller • my
7
Pros:

all i like hotel good good staff and comfotable

Cons:

nothing

2026-06-29 • via Nuitee
S
Shaira Joyce • extended_group • ph
7
2026-06-25 • via Nuitee
Y
YB • solo_traveller • sg
8
Cons:

Tv channel

2026-06-25 • via Nuitee
S
sAyYeD • solo_traveller • qa
1
I'll say only few words if someone wants lose money so they can must visit. I'll just recommend location is fair
Pros:

Only Location because of if someone want to go KLCC through walk so they can go very easy.

Cons:

Very Bed Hotel about cleaning no good internet service washroom is very dirty pillows also old not only one word I'll recommend only location

2026-06-24 • via Nuitee
K
Kamarul Bin Ahmad Nisfu • solo_traveller • my
10
2026-06-20 • via Nuitee
S
Soffia • solo_traveller • my
2
2026-06-17 • via Nuitee