Flora by Crossroads Hotel

Hotels
6.6 (990 reviews)
No. 66 Jalan Ampang , Kuala Lumpur , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Standard service
Cons:
Dirty rooms
Poor amenities
Rigid staff
No breakfast

Categories

Cleanliness
4.85
Numerous comments about poor cleanliness including dirty rooms and bathrooms.
Service
8.85
Some sentiments noted standard service but also mentions of rigid staff.
Location
9.85
Good location with proximity to amenities and transport.
Room Quality
5.85
Small rooms and reports of significant maintenance issues.
Amenities
6.85
Amenities mentioned but generally not satisfactory.
Value for Money
6.85
High price point mentioned with poor experience.
Food and Beverage
3.85
Breakfast not available and overall poor dining experience.
Overall Experience
5.85
Significantly negative experiences shared throughout reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:40

Property Description

Central Location
Flora by Crossroads Hotel is conveniently located in the heart of Kuala Lumpur City-Centre, just 1.2 km from iconic landmarks like Petronas Twin Towers and Suria KLCC.

Comfortable Accommodation
Experience comfort in every room with air conditioning and a flat-screen TV. Select rooms offer stunning views of the river or the city, ensuring a memorable stay.

Convenient Amenities
Enjoy free WiFi throughout the property, along with complimentary private parking. With a 24-hour front desk, assistance is always at hand to make your stay at Flora by Crossroads Hotel a pleasant one.

To experience the perfect blend of convenience and comfort, book your stay at Flora by Crossroads Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for MYR 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 990 reviews
Cleanliness: 4.85
Service: 8.85
Location: 9.85
Room Quality: 5.85
Amenities: 6.85
Value for Money: 6.85
Food and Beverage: 3.85
Overall Experience: 5.85
L
LAIPING • solo_traveller • us
3
Hot room
Pros:

Location

Cons:

Temperature of room was set to super high. So it’s not really air con. Like 24-25 degrees. There’s a strong ceiling fan above bed. Husband couldn’t sleep that night :-(

2026-04-18 • via Nuitee
M
Muhammad Fairuz • solo_traveller • my
5
2026-04-15 • via Nuitee
W
waniee_as • solo_traveller • my
6
boleh lah untuk rehat badan...
Pros:

kawasan yang senang untuk cari makan dan harga untuk 1malam boleh di terima.. sesuai untuk orang2 yang jenis jalan2 untuk makanan viral atau untuk rehatkan badan dn bersih diri selepas penat cari makan dan jalan2

Cons:

parkin bawah yang agar mencabar bagi kereta yang besar dan jugak tak sangka parkin bawah hotel keadaan macam itu.. tapi boleh lah untuk parkin free..
kemudahan parkin berbayar ada di sebelah hotel ini

2026-04-12 • via Nuitee
C
Chariyawadee • family_with_children • th
7
2026-04-11 • via Nuitee
S
Shanmugarajah • family_with_children • lk
1
Pros:

Room bathroom are not clean and tiny

2026-04-08 • via Nuitee
A
Ahmad • couple • ae
3
Pros:

Nothing

Cons:

Everything, not clean, internet so bad, not comfy,

2026-04-06 • via Nuitee
S
Shahrin • family_with_children • my
8
2026-04-04 • via Nuitee
J
Jawad • couple • de
5
2026-03-30 • via Nuitee
P
Puja • family_with_children • in
10
2026-03-29 • via Nuitee
A
Anna • family_with_children • my
7
Pros:

The architectual

Cons:

To find food nearby its so hard

2026-03-28 • via Nuitee
A
ALIFF SHAHRIMAN • couple • my
8
2026-03-22 • via Nuitee
M
MIKO • family_with_children • my
9
2026-03-19 • via Nuitee
H
Hadi • family_with_children • my
5
Second time staying here but it got worse...
Pros:

This was our second time staying here, and the location is really great. It's accessible to the heritage quarter by train or with a little bit of walking. The rooms are spacious and the design is tasteful.

Cons:

The bathroom of the room we got was very dirty. The shower inlet was blackened with mold and dirt, and the rubber seals of the doors were quite gross. It gave us anxiety showering there, and I'm curious if the hotel and housekeeping managers are even doing their jobs as a lot of the team seem foreign/non-Malaysian.

2026-03-16 • via Nuitee
J
Jawad • family_with_children • de
9
2026-03-14 • via Nuitee
Z
Zulzairi • extended_group • my
5
2026-03-14 • via Nuitee
N
Nurul • family_with_children • my
1
2026-03-12 • via Nuitee
J
Jawad • family_with_children • de
8
2026-03-11 • via Nuitee
H
Hamza Nafee • family_with_children • qa
5
2026-03-11 • via Nuitee
A
Ammar Irfan • couple • my
2
2026-03-10 • via Nuitee
J
Jawad • family_with_children • de
8
2026-03-10 • via Nuitee