Inn at the Finger Lakes

Hotels
•
Independent
7.2 (737 reviews)
12 Seminary Ave, GPS: 12 John Street, Auburn, New York, 13021 , Auburn , US
1-315-253-5000

listing image 1
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Pets allowed

Facilities

Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Outdoor furniture
Picnic area
Elevator
ATM/banking
Television in common areas
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendliness of staff
Convenient location
Spacious rooms
Cons:
Cleanliness issues
No breakfast
General hotel condition

Categories

Cleanliness
6.2
Multiple mentions of dirty bedding, stepping in dog waste, and concerns over mattress covers.
Service
8.2
Staff was noted as friendly and helpful, although there were issues with check-in.
Location
8.2
Conveniently located near family properties and city center.
Room Quality
7.7
Rooms are described as spacious and clean although some had issues like noisy elevators.
Amenities
6.7
No breakfast available and some maintenance issues noted.
Value for Money
7.2
Inexpensive but concerns over quality of cleanliness and overall condition.
Food and Beverage
6.2
No breakfast provided; low quality of coffee reported.
Overall Experience
7.2
Mixed reviews with both positive and negative aspects discussed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:51

Property Description

Experience the charm and convenience of Inn at the Finger Lakes, your perfect getaway in Auburn.

Comfortable Stay
Unwind in one of our 77 cozy guestrooms, featuring flat-screen TVs and complimentary Wi-Fi. Our private bathrooms, complete with toiletries and hairdryers, ensure your stay is both comfortable and convenient.

Exclusive Amenities
Take advantage of our complimentary wireless internet access, a communal living room for socializing, and a picnic area ideal for relaxing outside. Enjoy tasty treats at our snack bar/deli whenever hunger strikes.

Business and Leisure Combined
From a 24-hour business center to dry cleaning services, we've got all your needs covered. Plus, enjoy stress-free parking and easy access to local attractions like the Willard Memorial Chapel and Seward House Museum.

Book your stay at Inn at the Finger Lakes today and make your getaway unforgettable!

Important information:

  • Up to 2 children 20 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 50

See all policies

Location

Guest Reviews

7.2
Based on 737 reviews
Cleanliness: 6.2
Service: 8.2
Location: 8.2
Room Quality: 7.7
Amenities: 6.7
Value for Money: 7.2
Food and Beverage: 6.2
Overall Experience: 7.2
D
David • couple • us
8
2026-05-04 • via Nuitee
A
Alexis • couple • us
10
2026-05-03 • via Nuitee
E
Elizabeth • couple • us
10
Convenient location to my son and granddaughter.
Pros:

Room was set up well; with microwave, refrigerator, iron and ironing board.

Cons:

Hard time understanding how to use the heater.

2026-05-03 • via Nuitee
B
Blue • solo_traveller • us
1
Pros:

Fast service

Cons:

Toilet still dirty

2026-04-27 • via Nuitee
T
Timothy • solo_traveller • us
9
Excellent and recommend to anyone.
Pros:

Room Cleanlness

Cons:

Nothing

2026-04-26 • via Nuitee
W
Waltersdorf • solo_traveller • us
4
Bed comfy - hot shower - good price but the smell of the room prevents me from returning
Pros:

Good location

Cons:

Room smelled like pee

2026-04-26 • via Nuitee
L
Leonard • solo_traveller • us
10
2026-04-20 • via Nuitee
S
Sherisse • solo_traveller • us
7
2026-04-19 • via Nuitee
S
Sebastian • couple • us
5
Cons:

It's definitely an aging property that could use some serious upgrades, especially with the modern competition in the area. It needs significant maintenance and repairs to certain areas. Could be a great hotel. Just needs some investment.

2026-04-16 • via Nuitee
K
Kate • couple • us
5
2026-04-14 • via Nuitee
S
Szyikowski • family_with_children • us
4
Pros:

Bed was comfortable. The Location is central.

Cons:

No coffee pot in the room. There was a pile of soil or dirt in the one elevator the entire weekend, and the floors were really dirty. The elevator was very loud, in movement but also when opening or closing. The room was the smallest hotel room I have ever seen. Instead of facial tissues in a box, there was a travel pack on the counter. The hair dryer didn't work.

2026-04-13 • via Nuitee
A
Alexandra • solo_traveller • us
10
2026-04-11 • via Nuitee
T
Tim • family_with_children • us
5
2026-04-10 • via Nuitee
E
edwards • solo_traveller • us
8
2026-04-10 • via Nuitee
L
Lisa • couple • us
3
No workers on site everything was a virtual check-in no person to greet you in strange people staying there
Pros:

Nothing it smelled like marijuana

Cons:

Everything no workers on site

2026-04-08 • via Nuitee
S
Sherise • family_with_children • us
9
Pros:

It was peaceful quiet.

Cons:

The office worker was very rude and very. Had a not nice face . Wasn't very polite

2026-03-29 • via Nuitee
C
Camdon • solo_traveller • us
5
2026-03-28 • via Nuitee
M
Marie • couple • us
10
Surprise Gem
Pros:

Surprise gem in Auburn. The room had a sweet little window seat. Convenient gym.

2026-03-21 • via Nuitee
B
Billiejo • couple • us
1
2026-03-16 • via Nuitee
T
Tate • family_with_children • us
6
Room was clean. Was weird that TV was on when we checked in.
Pros:

The room was clean

Cons:

The elevator was kind of scary. The clerk could have been
More pleasant. Also not much is provided in room 3 towels is not enough. Also there needs to be signage at the road.

2026-03-15 • via Nuitee