Hotel Portal Colonial

Hotels
Independent
8.8 (23 reviews)
200 Oeste y 200 Sur de Rostipollos, San Rafael, San José , San Rafael , CR

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Outdoor furniture
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Cleanliness
Great Stay
Cons:
No air conditioning

Categories

Cleanliness
8.26
There was no air conditioning; cleanliness was noted as great.
Service
9.23
Standard quality for this hotel tier.
Location
9.27
Standard quality for this hotel tier.
Room Quality
8.72
Standard quality for this hotel tier.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
8.71
Standard quality for this hotel tier.
Food and Beverage
8.76
Standard quality for this hotel tier.
Overall Experience
8.73
General experience was positive despite the lack of air conditioning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:18

Property Description

Outdoor Pool and Terrace
Enjoy the sunny weather by taking a refreshing dip in the hotel's outdoor pool or simply relax on the terrace while taking in the surrounding views.

Bar/Lounge and Amenities
Unwind with your favorite drink at the bar/lounge after a day of exploring the nearby attractions. Take advantage of amenities such as complimentary wireless internet, a 24-hour front desk, and tour/ticket assistance for a hassle-free stay.

Comfortable Accommodations
Retreat to one of the 15 guestrooms equipped with modern conveniences like flat-screen TVs, complimentary Wi-Fi, and private bathrooms with complimentary toiletries. Daily housekeeping ensures a tidy and comfortable space for your relaxation.

Indulge in a memorable stay at Hotel Portal Colonial, where convenience meets relaxation. Book your stay now for a perfect getaway!

Important information:

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.8
Based on 23 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
A
alisa family_with_children
8
Pros:

Everything was great,the stay and cleanliness.There was no air conditioning.

2025-08-12 via Nuitee
R
Robert
10
Excellent stay
Pros:

The hotel portal colonial is a very nice, family run hotel. The rooms are spacious with air conditioning and a free breakfast. The property is safe, secure and quiet with a pool. It is walking distance to many stores and restaurants. It is a great place to stay.

2025-05-15 via Nuitee
R
Robert
10
Great Stay
Pros:

It is a nice, clean, family- run hotel

2025-04-30 via Nuitee
F
Fabian partner
10
Pros:

Muy bonito

2025-02-07 via Nuitee
D
David
4
Wouldn’t recommend
Pros:

There was no air conditioning. The jalousie windows wouldn’t close, so there was always outside noise. The TV didn’t have many channels and no instructions. I had to buy my own soap, shampoo and conditioner.

2025-01-20 via Nuitee
M
Michele partner
10
Pros:

Friendly staff, accommodated us when we came in on a late flight. Convenient location in a nice neighborhood

2023-02-24 via Nuitee
A
Alexandra
10
Pros:

This place is family run and simple clean quiet place. They are friendly and helpful. For the price I’d be there again!

2023-01-20 via Nuitee
J
james
10
Pros:

Clean , safe , friendly staff , Highly recommend hotel close to shopping

2022-07-16 via Nuitee
R
Ronald
8
Pros:

Great staff and excellent breakfast my only complaint was the toilet seat had a broken pin that held the seat together and they claimed i broke it even though i didn't and they charged me 20 us dollars to have it fixed but never fixed it..so it stayed broken for the rest of my stay.

2022-03-31 via Nuitee
S
sharon
10
Great budget place to stay
Pros:

Great budget hotel in a really good location, easy walking distance to Avenida Escazu mall. The owner is lovely, and The free breakfast in the morning was great. Coffee, orange juice, fruit, and a choice of eggs or pancakes. The pancakes were excellent. Great shower. Bed comfy but slightly firmer than I like. The only negative was that the AC was a bit noisy. When I’m back in San Jose, I would definitely stay here again.

2021-11-01 via Nuitee
K
Karla family
10
Pros:

Nicest host

2021-08-17 via Nuitee
V
Verified traveler self
10
Pros:

This Hotel is absolutely incredible! Close to everything. The staff is very friendly & kind! There is great breakfast. Perfect place! Small Hotel ... not huge & overwhelming! 5 stars!! Will definitely be going back to this Hotel! 👌

2021-03-19 via Nuitee
V
Verified traveler
10
Pros:

Hotel portal colonial Is an excellent B&B at a reasonable price. It is very clean and in an excellent neighborhood. It is only a few blocks from fast food restaurants and some reasonably nice restaurants. Just in case you forgot anything with your trip it’s only a few blocks from Walmart and a nice mall. Lucrecia and her staff are extremely helpful with Anything you need, from getting you day trips around the area to Getting your laundry done or most anything else you need. They are always smiling and happy. You couldn’t ask for a better place or better people.

2021-02-21 via Nuitee
V
Verified traveler
8
Good value for the price - not fancy.
Pros:

Staff was very helpful and the room and common areas are clean. Curtains could be replaced with blackouts and ceiling could replace the floor fan which much too powerful for the size of this small room. No protector on the mattress or on the pillow.

2021-01-24 via Nuitee
V
Verified traveler self
10
Pros:

Staff very friendly and accommodating. All shopping and restaurants when walking distance

2021-01-16 via Nuitee
A
Allan Arturo
10
Nice place!
Pros:

It was great, quiet and very private

2020-01-27 via Nuitee
V
Verified traveler
4
Pros:

No TP n bathroom. Was not there for long. Got there late after 11:00 pm and the hotel was shut down. The desk clerk did let me in and got me checked in. Was not expecting much but toilet paper in the room is a given.

2020-01-10 via Nuitee
V
Verified traveler self
10
Pros:

I like the Location of the property, is a secure area, the prices and staff

2019-08-12 via Nuitee
V
Verified traveler self
8
Pros:

For the price you pay, the place is great. Quiet, clean and very low cost

2019-05-23 via Nuitee
D
Daniel
8
Very good small local hotel in Costa Rica
Pros:

Great small hotel - more like a commercial bed and breakfast. Located in a suburb of San Jose CR - Escazu in San Rafael. Very nice area. Food in the area is excellent whether at Tippico (local food) or Italian or American. Close to highway, shopping mall and local shopping.

2018-10-15 via Nuitee