JW Marriott Hotel Chengdu

Hotels
•
JW Marriott Hotels & Resorts
9.8 (286 reviews)
No.19 Dongyu Street , Chengdu , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Great amenities
Delicious food
Cons:
Communication issues
Need for improved non-smoking policy

Categories

Cleanliness
9.68
Overall clean and modern hotel experience as mentioned.
Service
10
Staff were extremely helpful and assisted with requests.
Location
10
Location is amazing; central and convenient access to attractions.
Room Quality
9.68
Spacious and comfortable accommodations highlighted.
Amenities
9.68
Amenities were good; variety and quality were acknowledged.
Value for Money
9.68
Great value for services and amenities offered.
Food and Beverage
9.68
Breakfast was highly rated, and dining options were praised.
Overall Experience
10
Guests had wonderful stays with a high likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:03

Property Description

Luxurious Accommodation
Experience comfort and elegance at JW Marriott Hotel Chengdu, where air-conditioned rooms with modern amenities await you. From a cozy bed to a flat-screen TV, we ensure a relaxing stay for all our guests.

Wellness Retreat
Indulge in ultimate relaxation at our wellness area, featuring a sauna and hot tub. Unwind after a long day of sightseeing or meetings and rejuvenate your mind and body in a tranquil setting.

Convenient Location
Located just steps away from Tianfu Square, our hotel offers easy access to Chengdu's popular attractions. With free WiFi, concierge services, and an array of facilities, JW Marriott Hotel Chengdu is the perfect choice for your stay in the city.

Book now and elevate your Chengdu experience with us at JW Marriott Hotel Chengdu!

Important information:

Please note that the ISPA located on the tenth floor of the hotel will be temporarily closed from February 16th to February 18th, 2026. The indoor heated swimming pool will be open from 10:00 to 22:00 daily. Normal operations will resume on February 19th. We sincerely apologize for any inconvenience this may cause.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.8
Based on 286 reviews
Cleanliness: 9.68
Service: 10
Location: 10
Room Quality: 9.68
Amenities: 9.68
Value for Money: 9.68
Food and Beverage: 9.68
Overall Experience: 10
M
Megan • couple • sg
10
Super pleasant experience and really enjoyed my stay
Pros:

NA

Cons:

The pillows could be more comfortable!

2026-05-24 • via Nuitee
K
Karan • solo_traveller • in
9
2026-05-23 • via Nuitee
L
Liyaw An Chuan • solo_traveller • sg
9
Pros:

Location.

Cons:

Cafe closed early.

2026-05-21 • via Nuitee
思涵 • couple • tw
9
Pros:

地點很方便

Cons:

大廳開始都有煙味🚬 ，非常不舒服

2026-05-20 • via Nuitee
S
Simon • solo_traveller • au
8
Pros:

Facilities is good

Cons:

Internet speed is too slow

2026-05-18 • via Nuitee
H
Handson • couple • us
9
2026-05-16 • via Nuitee
K
Kesav • family_with_children • my
9
2026-05-14 • via Nuitee
T
Timofey • family_with_children • uz
9
2026-05-11 • via Nuitee
P
philalapatte • solo_traveller • ch
10
2026-05-07 • via Nuitee
O
Olga • family_with_children • ch
8
Гостиница хорошо расположена, но это ее единственный плюс
Pros:

Гостиница находится в самом центре города. Это, наверное, единственный плюс.

Cons:

Мы забронировали Two-Bedroom Studio, так как мы путешествовали с детьми 9 и 12 лет. Номер просторный, но неудобный. Первая комната была вполне нормальной, но вторая спальня - это темная комната без окон размером примерно 3 м на 2 метра с одной детской небольшой кроватью, которая была очень тесной для двоих детей 9 и 12 лет. На кровати было одно маленькое, очень толстое и неудобное одеяло. Поэтому нам пришлось звонить и просить для детей другое нормальное одеяло. Такая вторая спальня подходит только для 1 ребенка или двоих очень маленьких детей. Бассейн закрывается рано, поэтому мы туда так и не попали. Персонал плохо говорит по-английски. Завтрак нормальный, но не более того. Один день выпечка на вкус была несвежей. Персонал беспокоится, чтобы гости пунктуально ушли до конца времени завтрака и поэтому минут за 15 до окончания завтрака обходят столы и говорят, что пора заканчивать завтракать. Ванная около панорамного окна - это значит, что вы сидите в ванной и любуетесь панорамным видом, но окружающие тоже любуются тем, как вы сидите в ванной.

2026-05-04 • via Nuitee
M
miguel • couple • mx
10
Excelente
Pros:

Por experiencia su cadena es una garantía, y su gente es muy amable

2026-05-03 • via Nuitee
S
Sergei • family_with_children • ru
3
Pros:

ничего

2026-04-29 • via Nuitee
M
Mikhail • family_with_children • ru
9
Отличный завтрак
Pros:

Отличный завтрак.

2026-04-19 • via Nuitee
G
Grace • extended_group • sg
9
5 star hotel stay
Pros:

Central location. Beautiful hotel and great breakfast.

Cons:

Nothing

2026-04-14 • via Nuitee
J
Jason • couple • au
9
2026-04-13 • via Nuitee
Q
Qiang • couple • nz
8
2026-04-12 • via Nuitee
M
Michelle • family_with_children • es
10
Maravilloso
Pros:

Maravilloso

Cons:

Nada, todo excelente

2026-04-08 • via Nuitee
• extended_group • rs
10
2026-04-07 • via Nuitee
T
Tommaso • extended_group • it
10
A parte problema lingua dappertutto … ottimo
Pros:

Camere dotate di ogni comfort e cura dei dettagli colazione eccellente e personale molto rapido e disponibile

Cons:

Check in e check out troppo lunghi più di 30 minuti a causa del fatto che parlano poco inglese

2026-04-04 • via Nuitee
B
Bingyao • extended_group • fr
8
2026-03-20 • via Nuitee