JW Marriott Hotel Chengdu

Hotels
•
JW Marriott Hotels & Resorts
9.8 (264 reviews)
No.19 Dongyu Street , Chengdu , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Great amenities
Delicious food
Cons:
Communication issues
Need for improved non-smoking policy

Categories

Cleanliness
9.68
Overall clean and modern hotel experience as mentioned.
Service
10
Staff were extremely helpful and assisted with requests.
Location
10
Location is amazing; central and convenient access to attractions.
Room Quality
9.68
Spacious and comfortable accommodations highlighted.
Amenities
9.68
Amenities were good; variety and quality were acknowledged.
Value for Money
9.68
Great value for services and amenities offered.
Food and Beverage
9.68
Breakfast was highly rated, and dining options were praised.
Overall Experience
10
Guests had wonderful stays with a high likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:03

Property Description

Luxurious Accommodation
Experience comfort and elegance at JW Marriott Hotel Chengdu, where air-conditioned rooms with modern amenities await you. From a cozy bed to a flat-screen TV, we ensure a relaxing stay for all our guests.

Wellness Retreat
Indulge in ultimate relaxation at our wellness area, featuring a sauna and hot tub. Unwind after a long day of sightseeing or meetings and rejuvenate your mind and body in a tranquil setting.

Convenient Location
Located just steps away from Tianfu Square, our hotel offers easy access to Chengdu's popular attractions. With free WiFi, concierge services, and an array of facilities, JW Marriott Hotel Chengdu is the perfect choice for your stay in the city.

Book now and elevate your Chengdu experience with us at JW Marriott Hotel Chengdu!

Important information:

Please note that the ISPA located on the tenth floor of the hotel will be temporarily closed from February 16th to February 18th, 2026. The indoor heated swimming pool will be open from 10:00 to 22:00 daily. Normal operations will resume on February 19th. We sincerely apologize for any inconvenience this may cause.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.8
Based on 264 reviews
Cleanliness: 9.68
Service: 10
Location: 10
Room Quality: 9.68
Amenities: 9.68
Value for Money: 9.68
Food and Beverage: 9.68
Overall Experience: 10
M
Michael • solo_traveller • gb
9
Relaxing
Pros:

Clean and comfortable. Excellent breakfast

Cons:

Swimming pool was cold

2026-02-11 • via Nuitee
Y
Ying kwan • extended_group • sg
10
2026-02-08 • via Nuitee
A
Anne • family_with_children • au
2
Pros:

The property facility is looking good

Cons:

The customer service is very bad

2026-01-29 • via Nuitee
M
MA • couple • cn
10
2026-01-19 • via Nuitee
S
Sai Wah • couple • au
7
Good location
Pros:

Its good

Cons:

No

2026-01-19 • via Nuitee
T
TARA CHAND • family_with_children • ee
10
2026-01-16 • via Nuitee
D
Diego • family_with_children • bo
10
2026-01-15 • via Nuitee
少龙 • family_with_children • cn
7
2026-01-15 • via Nuitee
F
Fan • extended_group • nz
7
2026-01-12 • via Nuitee
N
Nur Izzah Athirah • couple • my
10
Pros:

Spacious and comfortable

Cons:

It’s quite busy on the ground floor

2026-01-11 • via Nuitee
C
Choo • extended_group • sg
9
2026-01-10 • via Nuitee
J
Jordan • couple • hk
9
2026-01-06 • via Nuitee
H
HO • family_with_children • sg
8
2026-01-03 • via Nuitee
M
MARZOUQ • solo_traveller • ae
10
Location is amazing near everything you dont need transportation
Pros:

Every thing

Cons:

Nothing

2025-12-27 • via Nuitee
M
Milagros • couple • pe
7
Great place to stay
2025-12-26 • via Nuitee
L
Linda • family_with_children • au
10
2025-12-19 • via Nuitee
W
Wai Leng • couple • my
10
Good place to stay
Pros:

Near to town

2025-12-18 • via Nuitee
Y
Yih Wei • couple • nz
9
2025-12-17 • via Nuitee
Y
Yih Wei • family_with_children • nz
9
2025-12-17 • via Nuitee
T
Tan • couple • sg
8
2025-12-16 • via Nuitee