Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Uncleanliness issues
Some unfriendly staff
Limited amenities

Categories

Cleanliness
6.56
Mixed feelings regarding cleanliness, with issues noted about unclean rooms and towels.
Service
8.53
Generally positive feedback about the staff, though a few complaints about specific unfriendly staff members.
Location
8.57
Highly rated for its good location near the beach.
Room Quality
7.52
Room was spacious but had issues like an unclean restroom and a non-functioning kettle.
Amenities
7.05
Limited amenities, with some complaints about the pool and gym facilities.
Value for Money
7.51
Good value for the location but felt some amenities were lacking for the price.
Food and Beverage
7.56
Food quality was good but limited options for breakfast fruit.
Overall Experience
7.53
Experience was a mix of good and bad, but guests were willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:12

Property Description

Luxurious Amenities

Indulge in the outdoor pool, fitness center, and complimentary Wi-Fi. Enjoy 24-hour room service and multiple dining options including a coffee shop, 2 restaurants, and various bars.

Convenience and Comfort

Feel at home in the modern rooms with private balconies, deep soaking tubs, and rainfall showers. Benefit from amenities like a 24-hour front desk, luggage storage, and laundry facilities.

Prime Location

Located in the heart of Pattaya, steps away from Jomtien Beach and minutes from popular attractions. Offering easy access to the city's vibrant nightlife and sightseeing spots.

Ready to experience luxury and convenience in Pattaya? Book your stay at Bay Beach Resort now to elevate your vacation experience.

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Staff temperature checks are conducted regularly

  • General

    Staff wears personal protective equipment

See all policies

Location

Guest Reviews

7.6
Based on 268 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 7.52
Amenities: 7.05
Value for Money: 7.51
Food and Beverage: 7.56
Overall Experience: 7.53
A
Anna • couple • me
9
отелю требуется ремонт
Pros:

у нас было 3 ночи , в целом нам понравилось местоположение отеля , завтрак не плохой шведский стол, в основном тайская кухня

Cons:

в номере были маленькие тараканы , видела каждый день
не очень приятно , в предпоследний день у нас не убрались в номере , персонал не очень приветлив
возможно это были праздничные дни , мы поживали с 1-3 января

2026-02-14 • via Nuitee
P
Poonkhuntod • extended_group • no
10
2026-02-14 • via Nuitee
F
Fouche • solo_traveller • kh
10
2026-02-13 • via Nuitee
N
Nusanram • couple • th
9
2026-02-12 • via Nuitee
W
Werneuchenrich • couple • de
9
Pros:

Sauber und gute Lage.Frühstück.

Cons:

95% nur Chinesen. Nur 8.Liegen am Pool. Der Strand ist nicht so toll. Sehr dreckig.

2026-02-12 • via Nuitee
G
Garry • couple • au
5
Adequate but we will never stay again
Pros:

Breakfast was good. Changes everyday.

Cons:

Room was far less comfortable than views suggested. We noticed that the hotel offerted drinks from the bar if a favourable review was done. Perhaps this benefited the hotel in this instance.

2026-02-12 • via Nuitee
C
Chris • couple • gb
8
Great place to stay and see Pattaya without staying in the centre. Easy access to town via hop on hop offs and good dist
Pros:

Clean, comfortable, great location and friendly staff.

Cons:

Shower kept spilling onto floor

2026-02-11 • via Nuitee
M
Monika • solo_traveller • ch
6
2026-02-11 • via Nuitee
J
Jozsef • couple • hu
9
2026-02-10 • via Nuitee
J
john • couple • gb
6
Pros:

I'm afraid I didn't find much to like.
The "Bell Boys"were very helpful.

Cons:

The reception staff were not very pleasant.
I paid for a room with a pool view. Got one with a view to waste land with dogs barking during the night. Eventually got moved and....moved again. The seats in reception are so dirty I wouldn't sit on them. The pool is constantly in the shade. No cocktails available at
the bar.
You get what you pay for! I should have known better.

2026-02-10 • via Nuitee
A
Avasiloaei • couple • gb
9
Pros:

The swimming pool bar staff, very polite, friendly and professional

Cons:

The water it is a bit cold even in the hot days...

2026-02-10 • via Nuitee
T
Teresia • solo_traveller • se
5
2026-02-09 • via Nuitee
J
Jola M • solo_traveller • ca
10
Highly recomended hotel in Jomtien Beach
Pros:

Great location
Upscale hotel
Very clean
Proud to be at this hotel
Value for your money
Fantastic and dedicated reception team .
Pleasure to deal with

Cons:

Breakfast slightly below my standards
No fried bacon 😋

2026-01-31 • via Nuitee
B
bátaszéki • couple • th
10
Jó választás volt !
Pros:

A szálloda elhelyezkedése jó kb:100 méter a tengerpart. A szobák tiszták kényelmesek az erkélyünk szép nagy, nekünk a medencére nézett. A medence körül sok napágy van. A nem medencére nézők kilátása nem jó!! Van edzőterem és szauna, és gyerek medence. A szálloda dolgozói nagyon kedvesek segítőkészek.A reggeli választék nagyon bőséges. Egyedül a recepció rész nem olyan hangulatos, de ez csak az én egyéni ízlésem.

Cons:

A fürdőszobában nincs akasztó amire a törölközőket fel tudnád akasztani.

2026-01-31 • via Nuitee
T
Thant • family_with_children • us
9
2026-01-31 • via Nuitee
M
Markus • solo_traveller • ch
6
2026-01-29 • via Nuitee
N
Nuanphan • couple • au
4
ผิดหวัง
Pros:

ไม่มีค่ะ

Cons:

ห้องพักเก่า ตอนเข้าไปวันแรกประตูออกระเบียงล้อคไม่ได้ ต้องเรียกช่างมาซ่อม เปลี่ยนห้องไม่ได้ เพราะเต็ม/ ไม่ค่อยสะอาด ไม่สมกับราคาที่จ่ายไปค่ะ

2026-01-29 • via Nuitee
H
Hedda • couple • no
7
Helt topp, på slitsomt sted. Du hører ingen støy på rommet.
Pros:

Om du først må til Jomtien, noe jeg strengt tatt fraråder, bo her! Rent, trivelig, fantastisk service! Baht-taxien går rett utenfor og du kommer deg langs hele strandgata for ti baht. Nydelig bassengområde.

Cons:

Noe dyrt i poolbar.

2026-01-28 • via Nuitee
K
Karim • extended_group • fr
6
Pros:

L’hôtel est beau

Cons:

Il y avait des cafard dans l’une des chambre

2026-01-27 • via Nuitee
P
Prayash Poudel • couple • np
10
Sometimes you get lucky and end up in 9th floor of south block
Pros:

The view from my room was just amazing, and the hotel follows a black and white theme, which I loved. I was very happy with the level of thought they had put into each room. The location was top-notch, as 7-Eleven and all the cafes and night street food were super close by. I was completely satisfied with my stay.

Cons:

Morning breakfast is limited and confusing, and the room size is a little small for my preference. They should start a free shuttle to Pattaya Floating Market, in my opinion.

2026-01-26 • via Nuitee