Norfolk Mansion - Luxury Serviced Apartment

Hotels
9 (226 reviews)
17-19-21 Ly Tu Trong Street , Ho Chi Minh City , vn

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and spacious accommodations
Friendly and helpful staff
Great central location
Cons:
Limited toiletries
Amenities could be improved
Room could use some updates

Categories

Cleanliness
9.39
Guests frequently mention cleanliness positively.
Service
9.36
Staff received excellent feedback from multiple reviews.
Location
9.4
Centrally located with great accessibility.
Room Quality
8.35
Rooms are spacious and well-kept, but some mentioned they are a bit dated.
Amenities
8.38
Some amenities like no spa and limited toiletries reported.
Value for Money
9.34
Overall good value particularly for families.
Food and Beverage
8.39
Room service and breakfast noted as average quality.
Overall Experience
9.36
Visitors expressed a strong likelihood to return based on positive overall experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:28

Property Description

Luxurious Apartments with Premium Amenities

Located in Ho Chi Minh City, Norfolk Mansion - Luxury Serviced Apartments offers spacious apartments with dining room, fully equipped kitchen, and flat-screen TV. It features an outdoor pool, fitness centre, and free Wi-Fi.

Convenient Location near Famous Landmarks

Norfolk Mansion - Luxury Serviced Apartments is within walking distance of famous landmarks like Ben Thanh Market, Reunification Palace, and Opera House.

Amenities for Relaxation and Leisure

Guests can enjoy apartments with wooden flooring and private balconies, en suite bathrooms with shower facilities and a bathtub, and kitchens complete with kitchenware. The property also offers a billiards game, sauna, spa pool, and a library for relaxation.

To experience luxury and comfort in the heart of Ho Chi Minh City, book your stay at Norfolk Mansion - Luxury Serviced Apartments today.

Important information:

Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.

Please note that the property does not accept Apple Card.

Please note that the fitness center, including steam and sauna, will continue to be available.

Guests are responsible for providing proof of marriage, if requested by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs VND 280000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 12 years old and over stay for VND 1,250,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 226 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
C
Cristina • family_with_children • it
8
Costo eccessivo
Pros:

Struttura grandissima che non corrisponde esattamente al nostro gradimento...ma situata in una buona posizione, dove le poche attrazioni della città sono facilmente raggiungibili a piedi. La cosa strana è che sembravamo essere in pochissimi ospiti, a tal punto che in 2 giorni abbiamo incrociato solo altri 3 ospiti ( tanto è vero che gli ascensori erano sempre al piano dove li avevamo lasciati ). In compenso l'appartamento era enorme, ben arredato, con una balcone veramente incantevole ( seppur affacciato su altri palazzi ), molto silenzioso, molto pulito. La colazione offriva poca scelta, ma con la possibilità di ordinare 3 piatti da preparare al momento ( abbiamo ritenuto che la scarsa scelta fosse dettata dal fatto che non ci fossero altri ospiti nell'albergo, visto che anche a colazione non abbiamo mai incrociato nessuno ) . Menzione speciale va fatta alla piscina che è bellissima, inserita in un piacevole contesto, molto grande...ma anche qui, purtroppo, in quello che doveva essere lo spazio riservato al bar, tutto era chiuso.

Cons:

Sicuramente il costo è eccessivo rispetto a quanto verificato in altre strutture in Vietnam e la cosa spiacevole è che al momento del check-in, nonostante il prepagamento totale fosse stato fatoo 7 giorni prima del ns arrivo, ci abbiano chiesto di versare un deposito cautelativo nel caso avessimo creato qualche problema o rovinato qualcosa ll'ainterno dell'appartamento, deposito che ci è poi stato restituito ( ma questa cosa non era segnalata in alcuna nota su Booking )

2026-04-29 • via Nuitee
P
Patricia • extended_group • fr
10
Établissement à recommander impérativement à HO CHI MINH
Pros:

L accueil ,le professionnalisme et la gentillesse du personnel . L appartement a répondu parfaitement à nos attentes et pour ingo nous avons demandé le leme puisque nous revenons fin mai 26

Cons:

Rien

2026-04-27 • via Nuitee
A
Aicardo • couple • us
10
2026-04-21 • via Nuitee
X
Xiding • solo_traveller • us
10
2026-04-19 • via Nuitee
B
Benjamin • family_with_children • fr
8
Emplacement idéal pour découvrir SGN
Pros:

emplacement, accueil, personnel dévoué

Cons:

sols sales, peu de consommables dans l'appartement comme un peu de lessive ou des essuies-tout, déco vraiment ringarde, vue sur les clims de l'immeuble à coté, c'est un immeuble des années 90 bien entretenu mais dans le style de l'époque au Vietnam.

2026-04-16 • via Nuitee
Y
Yuliya • extended_group • bg
9
Very enjoyable
Pros:

The apartments were very spacious, comfortable, quiet and clean. The location is excellent. The property photos are very accurate. And the staff are incredibly helpful and kind, both online and in person.

2026-04-08 • via Nuitee
S
Stephen • extended_group • gb
10
Great hotel ten minutes walk from the main tourist sights.
Pros:

Staff were soo friendly. We booked a two bed apartment and it was spacious and well equipped. Decent gym and pool. Location in Little Japan, a ten minute walk from the main tourist sights. Lots of bars and restaurants around. We’d recommend.

Cons:

My only recommendation would be to extend breakfast for half an hour til 10am. 930am finish is a bit early after travel etc.

2026-04-05 • via Nuitee
J
Jamie • couple • gb
2
2026-03-29 • via Nuitee
J
James • family_with_children • ph
10
Pros:

Staff and position great property

Cons:

Nothing

2026-03-29 • via Nuitee
伊藤 • couple • jp
10
長期で住みたいマンションです。
Pros:

朝食はシンプルでしたが、いくつかのお料理を追加で選べるスタイルで出来立てを食べるコトが出来て良かった。
スタッフは常に笑顔で丁寧な接客をしてくださっていた。
早朝でも深夜でも変わらずに笑顔で挨拶をしてくださる姿勢は素晴らしいです。

Cons:

何もありません。

2026-03-16 • via Nuitee
I
ILYA • family_with_children • ru
9
Pros:

Понравилось чистота, местоположение, персонал, достаточно тихо

Cons:

Холодна вода в бассейне

2026-03-11 • via Nuitee
L
Luke • extended_group • nl
9
2026-02-22 • via Nuitee
J
Jozs • family_with_children • lv
9
Very good location
Pros:

Nice place to stay in a good location. Very clean and quiet. Interior a bit dated but well maintained. Staff wonderful - responsive, helpful and attentive.

Cons:

We were satisfied with everything.

2026-02-13 • via Nuitee
A
ANTONIA • extended_group • au
10
Luxurious home away from home
Pros:

Brilliant. The apartment was fantastic - super comfortable, large, livable, modern, two bathrooms, really good balcony, great! Staff were amazing, so friendly and helpful. Amenities, brilliant. Location, brilliant.

Cons:

Everyting was superb, no complaints.

2026-02-09 • via Nuitee
N
Nike • family_with_children • au
10
2026-01-30 • via Nuitee
L
Linh • family_with_children • gb
9
A suitable accommodation for family.
Pros:

The cleanliness and spacious rooms.

Cons:

The colour of the lighting in the living room.

2026-01-28 • via Nuitee
A
Alilio • extended_group • au
10
Pros:

The comfort and cleanliness of the apartment. The location is amazing as well.

2026-01-27 • via Nuitee
S
Son • couple • cz
8
2026-01-27 • via Nuitee
C
Carl Andreas • family_with_children • au
8
2026-01-26 • via Nuitee
A
Andreas • solo_traveller • ch
9
Komme gerne wieder
Pros:

Gute Lage, nettes, hilfsbereites Personal, wirklich grosse Apartments. Bequemes Bett. Pool ist recht gross aber nur ca. 1,2 m tief.

Cons:

Eigentlich nichts

2026-01-24 • via Nuitee