Staybridge Suites - Houston - Medical Center by IHG

Hotels
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Staybridge Suites
8.7 (424 reviews)
9000 South Main Street , Houston , us
+1 346-319-6461

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good breakfast
Cons:
High pet fee
Double charge issue
Need for cancer patient discounts

Categories

Cleanliness
8.34
Rooms were clean and well maintained.
Service
9.11
Staff provided excellent service, very friendly and helpful.
Location
9.15
Great location, convenient for events and attractions.
Room Quality
8.6
Comfortable rooms with ample space for families.
Amenities
8.63
Good amenities including breakfast and evening social.
Value for Money
8.09
Some concerns about pricing and charges.
Food and Beverage
8.84
Overall good food options and quality.
Overall Experience
8.81
Overall exceeded expectations with a pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:56

Property Description

Luxurious Amenities and Convenient Location
Experience a stay like no other at Medical Center Inn & Suites in Houston. Indulge in our outdoor pool, free shuttles to medical centers, and complimentary Wi-Fi in all rooms.

Comfortable and Well-Equipped Rooms
Our rooms are designed for your comfort and convenience, featuring a microwave, fridge, coffee-making facilities, and cable TV. Upgrade to our suites for a kitchenette and sofa bed for extra relaxation.

Exceptional Service and Accessibility
With a 24-hour reception and laundry facilities available, we ensure your needs are met promptly. Located just 2 miles from Houston Zoo and a short drive from major attractions, including William P. Hobby Airport, Reliant Park, and the University of Houston.

Book now for an unforgettable stay at Medical Center Inn & Suites!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Guest Reviews

8.7
Based on 424 reviews
Cleanliness: 8.34
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.84
Overall Experience: 8.81
N
Neiva • couple • us
10
Pros:

Everything clean great service and great breakfast
Best dog friendly

2026-08-06 • via Nuitee
D
Davis • extended_group • us
8
Very good
Pros:

Free laundry

Cons:

Beds were too hard for me

2026-08-02 • via Nuitee
K
Kaoutar • solo_traveller • fr
4
2026-08-02 • via Nuitee
M
Marcia cristina • couple • br
10
2026-07-12 • via Nuitee
M
Melody • family_with_children • us
10
2026-06-28 • via Nuitee
C
Chris • family_with_children • ca
10
2026-06-28 • via Nuitee
X
xinxin • family_with_children • us
1
Disappointing stay due to unfair pricing, poor room conditions, and unresolved customer service issues.
Pros:

The room was spacious and the location was convenient. The staff were polite during check-in.

Cons:

The biggest disappointment was the pricing. I paid a much higher price through Booking.com than the hotel’s own rates. After I reported the issue, Booking.com and the hotel kept passing responsibility to each other instead of resolving the problem. The room cleanliness and the very noisy air conditioner made the stay even more disappointing

2026-06-25 • via Nuitee
V
Vanda • solo_traveller • pt
3
Pessima Relação Qualidade Preço. Decepcionante
Pros:

Localização perto estádio

Cons:

Quando lá cheguei tinham cancelado a minha reserva por excesso de reservas mas não me avisaram. Após esperar 1 hora arranjaram me quarto. Fui tomar banho e a banheira estava cheia de cabelos. A noite a janela deixava passar o barulho todo.

2026-06-17 • via Nuitee
D
Daniela • solo_traveller • us
9
Pros:

It was clean and comfortable.
The breakfast was great.
The staff was very friendly.

2026-06-15 • via Nuitee
M
Maria Yvonne • family_with_children • us
10
MD Anderson appointment
Pros:

Hotel was very clean compared to others. Staff at front desk was very friendly. Plenty of options for breakfast, enjoyed the fresh fruit and eating area was very clean. Location was very close to where we needed to be. Would definitely recommend and book again!

Cons:

It would have been very helpful to have known at time of booking about the availability of the medical discount.

2026-06-12 • via Nuitee
M
Maria • couple • us
8
2026-06-08 • via Nuitee
C
Crista • couple • us
6
Pros:

Overall was fine. Nothing exceptional

Cons:

No large bath towels available

2026-06-07 • via Nuitee
K
Kimberly • couple • us
8
Great value and location
Pros:

Room was very clean and located in convenient place.

Cons:

Not a reflection of property but other guests, my room was located under a very rude guest who was moving heavy stuff around and dropping things throughout the night.

2026-06-05 • via Nuitee
T
Thomas • solo_traveller • us
8
2026-06-05 • via Nuitee
L
Laconty • couple • us
10
2026-06-05 • via Nuitee
E
Ellis • couple • us
7
2026-06-03 • via Nuitee
G
Gilbert • couple • us
10
Pros:

Very clean employees very nice and helpful

Cons:

Nothing bad to say

2026-06-02 • via Nuitee
K
Kyle • couple • us
8
2026-06-01 • via Nuitee
T
Tollette • couple • us
9
Pros:

Comfortable and convenient to MD Anderson.

Cons:

They don’t have ice machines. Had to go downstairs to the kitchen/lobby.

2026-05-29 • via Nuitee
M
Mariana • couple • br
6
Pros:

Funcionários solicitos

Cons:

Limpeza e manutenção precária.

2026-05-28 • via Nuitee