Crowne Plaza Hangzhou Thousand Island Lake by IHG

Hotels
•
IHG
10 (1 reviews)
Linghou Community, Jiande, Hangzhou, 311608 , Hangzhou , CN
86-571-64076666

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Elevator
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Review Highlights

Pros:
Wonderful views
Variety of activities
Great service
Convenient location
Cons:
Language barrier

Categories

Cleanliness
7.5
Guests appreciated the overall cleanliness of the hotel.
Service
8.3
Service was commended, although some guests mentioned slight language barriers.
Location
8.1
The hotel's location was praised for its convenient access to amenities and attractions.
Room Quality
7.8
Rooms were comfortable with various entertainment options, though some minor maintenance issues were noted.
Amenities
7.2
Amenities like the pool table, children's play area, sauna, mini-theatre, and table tennis were highlighted, though some guests wished for more diverse offerings.
Value for Money
6.9
Mixed reviews on the value. Some felt it was high, while others found it justified for the experience.
Food and Beverage
7.3
Breakfast and dining services received positive feedback but some guests desired more variety.
Overall Experience
8
Guests had a positive experience overall and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-10-20 19:18

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages, facials, and unwind in the indoor pool and fitness center.

Delectable Dining Options
Enjoy a scrumptious meal at the on-site restaurant or sip on drinks at the bar/lounge.

Modern Rooms with High-Tech Facilities
Stay connected with complimentary Wi-Fi, relax in rain showers, and enjoy LCD TVs in the air-conditioned rooms.

Book your stay at Crowne Plaza Hangzhou Thousand Island Lake for a premium experience in Hangzhou.

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HGH

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

  • General

    Masks are available to guests

See all policies

Location

Guest Reviews

10
Based on 1 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
J
Jan
10
Paradise...
Pros:

From all the places I have been to in China, this place just stands out on top.

The staff were super helpful, and everyone I talked to there could speak English. Here I want to make a special mention of Sunny and Evan at reception. They went out of their way to help us with rebooking our room, and to know more about the area and activities.

The rooms are spacious and well kept, the food great, specially the buffet at night. The hotel and grounds are super beautiful, the waterfall pool overlooking the lake beautiful, and then there is the scenery, which is absolutely amazing.

Thank you Crowne Plaza for an unforgettable 2 nights...

2023-11-08 • via Nuitee