Holiday Inn Express & Suites - Cartersville by IHG

Hotels
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Holiday Inn Express
8.7 (337 reviews)
5628 Hwy 20 , Cartersville , us
+1 770-606-0309

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean common areas
Cons:
Noisy rooms
Stained carpets
Pillows too soft

Categories

Cleanliness
8.26
Cleanliness was mentioned positively but there were several complaints about the room smelling like cigarettes and stained carpets.
Service
9.23
Staff were friendly and made check-in/out process fast and easy, with specific praise for courteous service.
Location
8.77
Convenient location near key sites; however, traffic noise from the interstate was a concern for some guests.
Room Quality
8.22
Some positive mentions for spaciousness and comfort, but issues with bed height and noise levels affected the score.
Amenities
8.45
Breakfast received praise; some amenities like pillows and mattress comfort were criticized.
Value for Money
8.51
Guests felt it was somewhat expensive compared to other hotels, affecting perceived value.
Food and Beverage
9.26
Breakfast was well-received and described as very good, enhancing overall experience.
Overall Experience
8.93
Overall guests expressed that it was a good stay, with both positive and negative remarks balancing out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:55

Property Description

Convenient Location
Situated just a short distance from popular attractions like Clarence Brown Conference Center and LakePoint Sporting Complex, Holiday Inn Express & Suites - Cartersville offers a prime location for both leisure and business travelers.

Deluxe Amenities
Indulge in a delicious daily breakfast spread featuring a variety of mouthwatering options such as cinnamon rolls, eggs, sausage, pastries, danishes, and oatmeal. Additionally, guests can take advantage of complimentary amenities like free private parking and WiFi throughout the property.

Nearby Attractions
Explore nearby attractions like Tellus Science Museum and Booth Western Art Museum, offering enriching experiences for guests of all ages. With Hartsfield-Jackson Atlanta International Airport just a short drive away, convenience is at your fingertips.

Book your stay at Holiday Inn Express & Suites - Cartersville now for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Guest Reviews

8.7
Based on 337 reviews
Cleanliness: 8.26
Service: 9.23
Location: 8.77
Room Quality: 8.22
Amenities: 8.45
Value for Money: 8.51
Food and Beverage: 9.26
Overall Experience: 8.93
T
TAIKI • solo_traveller • jp
10
2026-09-02 • via Nuitee
S
Sharon • extended_group • us
4
We needed a place to stay and it served its purpose, but I don’t think I’d book there again
Cons:

Room wasn’t very clean. Floors seemed dirty. The worst was finding bandaid wrappers in the ice bucket as soon as we got in the room

2026-08-18 • via Nuitee
K
Krystle • family_with_children • us
9
2026-08-04 • via Nuitee
김 • solo_traveller • kr
2
2026-07-25 • via Nuitee
J
Joy • family_with_children • us
10
2026-07-23 • via Nuitee
K
Kristy • couple • us
10
We were at the hotel and in our a lot but we didn’t mind.
Pros:

I liked the spacious dining and lounging area. It is good to have a place to relax outside of your room when others are getting ready or getting in your nerves. I also liked all the attention that you gave to equally include handicap visitors and safety features in the building.

Cons:

Pool was kind of small. Breakfast temperature needed to be hotter.

2026-07-20 • via Nuitee
S
Stephen • family_with_children • us
9
I enjoyed my stay for the purpose.
Pros:

It was okay.

Cons:

Everything was okay.

2026-07-04 • via Nuitee
F
Flor • family_with_children • us
8
En general the hotel was decent. Only They need to finish the construction.
Pros:

Good cleaning, Breakfast decent. Gym and Laundry work great.

Cons:

We liked almost everything. However, this hotel has been trying to finish its construction for more than a year and it is still not completed. The smell of paint and the dust cause discomfort and allergies.

2026-06-11 • via Nuitee
J
Julie • couple • us
8
2026-06-07 • via Nuitee
P
Paula • solo_traveller • us
10
2026-05-31 • via Nuitee
M
Misty • solo_traveller • us
10
2026-05-24 • via Nuitee
S
Shanaéuh • family_with_children • us
5
It was okay but it’s not the best, it’s at least clean and comfortable.
Pros:

I like the beds and the coffee machine inside the room and the view from my room of the other houses

Cons:

They are always doing construction on the pool area and there’s construction right beside it as well.

2026-05-19 • via Nuitee
C
Clements • solo_traveller • us
5
2026-05-12 • via Nuitee
C
Cothern • solo_traveller • us
9
Pros:

Clean and great beds

Cons:

No pool. Under construction

2026-05-11 • via Nuitee
R
Rhodes • couple • us
6
2026-04-30 • via Nuitee
L
Lisa • couple • us
8
Pros:

breakfadt was good

Cons:

the pool was closed, inder construction

2026-04-28 • via Nuitee
B
Bruce • couple • us
8
Overall, it was pleasant. The price was high for what you got. Especially since it advertise there was a pool and it was
Pros:

Friendly staff and clean facility

Cons:

The pool was closed and lots of construction going on

2026-04-16 • via Nuitee
K
Kimberly • solo_traveller • us
9
2026-04-16 • via Nuitee
P
Patricia • couple • us
10
We would definitely stay here again!
Pros:

Everything was clean & the staff was great.

Cons:

N/A

2026-04-07 • via Nuitee
M
Monica • extended_group • us
6
The price for one night was over $300, and we had to travel down the interstate for greater the 10 miles
Pros:

The price was way to high for the location, we arrived at 12:30 and was told we couldn’t check in until 1:00. Even though we were going to be very late getting back.

Cons:

It was clean

2026-03-01 • via Nuitee