Holiday Inn Express & Suites - Cartersville by IHG

Hotels
•
Holiday Inn Express
8.7 (324 reviews)
5628 Hwy 20 , Cartersville , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean common areas
Cons:
Noisy rooms
Stained carpets
Pillows too soft

Categories

Cleanliness
8.26
Cleanliness was mentioned positively but there were several complaints about the room smelling like cigarettes and stained carpets.
Service
9.23
Staff were friendly and made check-in/out process fast and easy, with specific praise for courteous service.
Location
8.77
Convenient location near key sites; however, traffic noise from the interstate was a concern for some guests.
Room Quality
8.22
Some positive mentions for spaciousness and comfort, but issues with bed height and noise levels affected the score.
Amenities
8.45
Breakfast received praise; some amenities like pillows and mattress comfort were criticized.
Value for Money
8.51
Guests felt it was somewhat expensive compared to other hotels, affecting perceived value.
Food and Beverage
9.26
Breakfast was well-received and described as very good, enhancing overall experience.
Overall Experience
8.93
Overall guests expressed that it was a good stay, with both positive and negative remarks balancing out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:55

Property Description

Convenient Location
Situated just a short distance from popular attractions like Clarence Brown Conference Center and LakePoint Sporting Complex, Holiday Inn Express & Suites - Cartersville offers a prime location for both leisure and business travelers.

Deluxe Amenities
Indulge in a delicious daily breakfast spread featuring a variety of mouthwatering options such as cinnamon rolls, eggs, sausage, pastries, danishes, and oatmeal. Additionally, guests can take advantage of complimentary amenities like free private parking and WiFi throughout the property.

Nearby Attractions
Explore nearby attractions like Tellus Science Museum and Booth Western Art Museum, offering enriching experiences for guests of all ages. With Hartsfield-Jackson Atlanta International Airport just a short drive away, convenience is at your fingertips.

Book your stay at Holiday Inn Express & Suites - Cartersville now for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, May 25, 2026 until Fri, Jul 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.7
Based on 324 reviews
Cleanliness: 8.26
Service: 9.23
Location: 8.77
Room Quality: 8.22
Amenities: 8.45
Value for Money: 8.51
Food and Beverage: 9.26
Overall Experience: 8.93
R
Rhodes • couple • us
6
2026-04-30 • via Nuitee
L
Lisa • couple • us
8
Pros:

breakfadt was good

Cons:

the pool was closed, inder construction

2026-04-28 • via Nuitee
B
Bruce • couple • us
8
Overall, it was pleasant. The price was high for what you got. Especially since it advertise there was a pool and it was
Pros:

Friendly staff and clean facility

Cons:

The pool was closed and lots of construction going on

2026-04-16 • via Nuitee
K
Kimberly • solo_traveller • us
9
2026-04-16 • via Nuitee
P
Patricia • couple • us
10
We would definitely stay here again!
Pros:

Everything was clean & the staff was great.

Cons:

N/A

2026-04-07 • via Nuitee
M
Monica • extended_group • us
6
The price for one night was over $300, and we had to travel down the interstate for greater the 10 miles
Pros:

The price was way to high for the location, we arrived at 12:30 and was told we couldn’t check in until 1:00. Even though we were going to be very late getting back.

Cons:

It was clean

2026-03-01 • via Nuitee
G
Gayla • solo_traveller • us
9
Pros:

Clean

Cons:

Little high priced

2026-02-14 • via Nuitee
K
Katherine • family_with_children • us
10
Pros:

Location, cleanliness ,and breakfast choices

2026-02-14 • via Nuitee
C
Christy • couple • us
8
2026-02-08 • via Nuitee
J
Jessica • couple • us
10
Pros:

Everything. Breakfast was so good!! Staff was very helpful and amazing!!

2026-01-27 • via Nuitee
M
Michael • family_with_children • us
8
Pros:

BREAKFAST WAS VERY GOOD

2026-01-20 • via Nuitee
M
Melissa • extended_group • us
8
2026-01-19 • via Nuitee
K
kenneth • solo_traveller • us
10
2026-01-19 • via Nuitee
C
Cheryl • family_with_children • ca
10
2026-01-19 • via Nuitee
S
Scott • couple • us
8
2026-01-19 • via Nuitee
K
Krista • solo_traveller • us
10
2026-01-19 • via Nuitee
C
Christy • couple • us
7
2026-01-11 • via Nuitee
K
Kirk Stephenson • family_with_children • us
10
Pros:

Nice property located close to the highway for easy access. It has nice roadside appearance. The lobby was neat and clean and the gentleman at the desk was pleasant. The room was nice size and very clean. The bed was comfortable and the walk in shower was great. We had hot water instantly which was a first for us. Usually you have to wait forever to get hot water. Breckfast was good. Very nice place!

Cons:

Nothing!

2026-01-10 • via Nuitee
L
Lacey • extended_group • us
10
2026-01-07 • via Nuitee
G
Gabriel • family_with_children • us
8
2026-01-04 • via Nuitee